Bike Delivery Avis 

921
•
TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used this service twice for my mountain bike frames, as a sender and also as a receiver and on both occasions the service has been perfect. No hassle, on time and quick delivery for a very reason... Voir plus

Noté 2 sur 5 étoiles

Sent bike in my own semi-ridgid bike box as I thought it would be more secure & smaller than a cardboard bike box. However, delivery got withheld until I’d paid a £20 fine for not packing in a cardb... Voir plus

Noté 5 sur 5 étoiles

Easy to book. Collection was quick and the driver was cheerful and helpful. Delivery was next day without incident. Excellent service 5 Stars 🌟

Noté 5 sur 5 étoiles

First time user. Bike not expensive but had sentimental value being hand built. bike box and packaging arrived on time. Packaging instructions very useful. Collected on time. Tracked at every step. A... Voir plus

À propos de l'entreprise

  1. Coursier

Informations provenant de diverses sources externes

Bike Delivery are a UK courier service for all bike types such as racing or mountain or road bikes. We successfully collect and deliver 1,000s of bikes every month so you can be assured of a prompt and secure service.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

921 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(921)

25 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Excellent

Trustworthy and reliable, great communication with emails prior to delivery. The bike arrived in top condition, apart from some scuffs on the quick release handle that had poked through the box - more of a minor packing issue from the sender probably. The only thing I would have appreciated is, as another reviewer has said, more communication / updates about pick-up and delivery times. Overall a very fair price and good service.

12 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Confused??

I sent my kids bike in a bike box, the company collected it and delivered it and then said I owed an extra £15 as the box was too big??? It was a bike box, I paid for a bike delivery service, I don't see how they can then ask for more. Will not use again.

8 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic delivery service

Fantastic delivery service ! Was advised by Courier of estimated pick up time which was exactly in the window advised, delivery made following morning(better than expected!) in perfect condition.
Would 100% recommend.

7 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

That was an awesome overnight delivery…

That was an awesome overnight delivery from London to Harrogate. Excellent communication with easily contactable, real people as well! A refreshingly smooth and cost effective delivery experience!

16 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID, DO NOT USE THIS COMPANY !!!!

Despite me sending an expensive full carbon HED (USA) road bike well packed in a strong bike box the carriers managed to burst the box open in transit and allow the bike to slide about, with such force that it bent the Q/R axle on one wheel, cut through to the metal on the stem and head cover, scar the almost new saddle and mark part of the seat stays with white paint from the van floor. No offer forthcoming under their liability cover, emails and a letter have just been ignored.

21 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Yep - all good

Yep - did what it said it would. Collected and delivered the length of the country over night!! Friendly delivery guy too

11 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Shockingly bad, look elsewhere!!!!!

Shockingly bad, avoid at all costs, Paid for insurance and all all packing materials to ensure safe transit. Damaged bike received and they blamed packing, what a conn and very dismissive on my claim.

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID, damaged item, no

No phone line, emails hardly answered. Bike was damaged on the way to a buyer, so they returned it, and the bike was damaged again on the way back. I paid for liability cover and they eventually refused to engage with the claim. 3 days to make a claim after delivery in T&C's, while they take weeks to reply. Awful.

22 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Booked bike for collection, courier never showed

Booking: 20230311112658-B2478

Booked a bike for collection on the 15/03/2023, took the day off work and waited in all day to 6.20pm. Courier never showed up, no notofication of them not being able to make it, a total waste of a day for me. I contacted Bikedelivery about this failure and all the assistance I received was to be provided with a phone number to chase the courier up myself. After chasing the courier up my bike was finally lifted 2 days late on the 17th. The van driver's attitude left a lot to be desired and the way he handled my bike box showed little care. Will never use them again......AVOID.

15 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great affordable service.

First time shipping a bike. These guys took all the stress away by providing a really good service at a decent price considering most couriers charge up to £160 upwards for bike delivery. Definitely recommend these guys. Shipped a Scott Rc Foil and arrived with no issues- not even a scratch on the box.

13 mars 2023
Avis spontané

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