Bike Delivery Avis 

921
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used this service twice for my mountain bike frames, as a sender and also as a receiver and on both occasions the service has been perfect. No hassle, on time and quick delivery for a very reason... Voir plus

Noté 2 sur 5 étoiles

Sent bike in my own semi-ridgid bike box as I thought it would be more secure & smaller than a cardboard bike box. However, delivery got withheld until I’d paid a £20 fine for not packing in a cardb... Voir plus

Noté 5 sur 5 étoiles

Easy to book. Collection was quick and the driver was cheerful and helpful. Delivery was next day without incident. Excellent service 5 Stars 🌟

Noté 5 sur 5 étoiles

First time user. Bike not expensive but had sentimental value being hand built. bike box and packaging arrived on time. Packaging instructions very useful. Collected on time. Tracked at every step. A... Voir plus

À propos de l'entreprise

  1. Coursier

Informations provenant de diverses sources externes

Bike Delivery are a UK courier service for all bike types such as racing or mountain or road bikes. We successfully collect and deliver 1,000s of bikes every month so you can be assured of a prompt and secure service.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

921 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(921)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Absolutely brilliant hassle free service, great communication and I would definitely use again. Many thanks

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant,
First time using this service definitely won't be the last
Great communication, arrived when they said they would, delivered quickly what's not to like

8 février 2024
Avis spontané
Noté 3 sur 5 étoiles

Don't think i would used this company…

Don't think i would used this company again. I paid for the box, bubble wrap and tape and which was supposed to be delivered before the courier collection but it did not arrive. The bike is here and i am yet to assemble the parts. Hopefully it will be ok. I have bought a second hand bike but i would never use this company to ship a brand new bike. Don't think it would be worth the risk.

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Please do not use this company

Please do not use this company. I used them to collect my 42 year old bmx. The job was farmed out to another delivery company who then farmed it out again. The perfectly packaged box arrived damaged as did the contents.

25 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

User friendly website

User friendly website, time slots for collection allocated after 10pm the night before. Courier driver friendly and efficient. Reasonably priced for nationwide next day delivery.

18 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Bike delivered in one piece.

Overall a good service. It’s not great that there is no telephone contact number, which does not encourage trust. It makes it difficult to address any difficulties and left me wondering if I had been scammed. However I did get a response to my email and was able to re- schedule the delivery. I think it’s wise to package your bike well and make sure it’s well padded on every side. I didn’t get the impression that care was going to be taken. However it sounds like the bike arrived in one piece, so all good.

7 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

5 Star Service

Very smooth, quick collection & delivery service 5 Star ⭐️ ⭐️⭐️⭐️⭐️ would definitely use and recommend again.

5 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID AVOID AVOID AVOID!!!!!

If you are thinking of using bike delivery to send your bike…..DO NOT!!!
An absolutely appalling company to use, yes they were the cheapest but I know see there’s a reason. I know realise that they are simply the middle man and they use APC to actually deliver the bikes, I guess APC is just as much to blame here. I sent a bike using a brand new bike box,completely wrapped the bike in bubble wrap and also used those air filled packing things to ensure the bike was protected and stable inside the box. I used an entire roll of brown packing tape to secure the box, however when it reached the recipient both ends of the box had completely opened and the box looked like it had been jumped on, several times! The bike was damaged as a result. I have tried to make a claim but they make it as difficult as possible. Horrible company please please do not use them!!!

13 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

A fair price, a timely service BUT....

A fair price and a timely service, BUT between APC who delivered it and whoever collected it, the box got trashed and a chunky chromed light bracket that was BOLTED to the frame got bent from 90 degrees out to about 120. That must have taken some real force or rough handling to achieve in transit.

Even though the price was a fair one, I would not use for any high value or sentimentally precious bike, it would not be worth the risk of potentially significant damage.

9 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Collected 11am from Scottish highlands, delivered next day at 8.50am to Yorkshire. Shipping as a courier should. Unlike Parcelforce who failed to deliver the same parcel in 3 weeks on a 48hour service with inaccurate tracking comments throughout coupled with appalling service
Avoid Parcelforce
Bike delivery very efficient

7 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Don't let them ruin another bike!

OMG!!! DO NOT USE THIS COMPANY!!!
The worst delivery experience ever. If I could post photos you'll know what I mean. The box looked like it had been trampled by an elephant and was ripped open at both ends, with bike components across the delivery van floor. An immaculate carbon Santa Cruz had chips through the invisiframe and paint, right down to the carbon fibre despite it being completely wrapped in bubble wrap. It takes some force to do that sort of damage. The tracking was also worthless, just kept giving updates saying 'Misscan'. No way to phone them and see what that meant. It's a disgrace that this company should be allowed to operate. Please please please use someone else, even if it costs a little more. It will be worth it.

2 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID!!

AVOID!!! Absolute scam. Sold a bike via eBay and it got damaged in transit and they refused to keep the claim open for enough time to let my buyer send over the evidence!!

10 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Hidden fees and parcel size restrictions smaller than a standard bike box! They deliver snd then demand additional payment SCAM SCAM SCAM

6 octobre 2023
Avis spontané

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