Bike Delivery Avis 

Had a fantastic service from them. I ordered a box and packing which arrived promptly. The bike fitted in without having to remove the rear wheel. I still removed the pedals, rear derailleur and anything else that could potentially cause or be damaged (common sense) then wrapped it up. I was fully informed of every stage and status via email and text. The bike was picked up on time and delivered the next day in perfect condition to the other end of the country. Can't ask for more than that.

Amazing service can’t believe how fast 💨 and easy really thanks guys

Avoid these clowns. My mistake for using before reading the reviews here. Paid extra for insurance but despite boxing it really well their heavy handed delivery driver broke the rear derailleur in transit. Several arbitrary deadlines later and ludicrous demands for minutiae you couldn’t possibly get in time and my claim got refused. Reported to the ombudsman.

I wouldn’t waste my time. On Saturday 18 May I made a booking through Bike Delivery’s website. I had to arrange a box to be delivered first. This meant their first collection date would be on Thursday. Collection was made but I have no idea when they plan to deliver to me. The collection point is less than 50 miles from me. Lesson learned is that I should have waited and collected the bicycle myself this Saturday. What a waste.

Avoid them at all costs. I just sent my sons bike back. After putting the correct measurements in their website. I also double checked. And they have just emailed me after pickup saying they want an extra £20.

Update:

After sending them an email explaining I just looked at their reviews on Trustpilot, and I'm onto their little scheme, I got an email saying the bike has been delivered. literally 5 mins after me typing this.

2nd time using Bikedelivery. Excellent service. Prompt collection, next day delivery.

Very easy and quick booking, easy to understand and heloful

Broken service! Bike box gets held up by a day every time because it's 1cm too wide. It's in a BikeBoxAlan the most popular bike box in the U.K. Won't use service again. You need to change the third party that actually do the sending or enable people to pay the money at checkout.

Did exactly what was expected, collected bike and delivered next day, good service, although I couldn’t get any tracking updates, I did receive email notifications.

Clear an concise packing and collection details on website and via emails.

I packed the bike up in a box I got from a shop (thanks Halfords). The courier turned up on time and carried it out to the van himself. The bike was delivered less than 24 hours later. The whole experience was very easy and not at all stressful.

Absolutely disgusting service. Used a standard bike box, but the bike was held to ransom for being oversized to the tune of another £30. The bike arrived OPEN and missing the charger, a pedal, the keys and manual. They don't care! Have pics of the way APC mishandled it and thy won't even investigate as they say it was 'oversized' so they won't open an investigation.

Measurements are shown on the website which aren't applicable for a lot of bikes such as 29inch wheels or Electric bikes these days. I got a bike box free from a retailer which was 177cm in length and therefore got charged extra £20 for delivery. Not good enough. Other companies have similar parcel parameters which aren't suitable enough either.

They done what they said delivered in 24 hrs

Cyclist friends, a word of warning about bikedelivery.co.uk
I used them to send a bike to a purchaser. I bought a bike delivery box for £20 from ebay that met their dimension criteria, and I even delivered it to the depot. They use APC in Farnworth for their deliveries. bikedelivery.co.uk is just a middle-man website. APC accepted the parcel and it was subsequently delivered to a happy MAMIL. Now they say that my box was 1 cm too wide and 1 cm too tall and want an extra £20. Jokers and chancers, I say. Avoid.

Shocking communication, only way to speak is by email which they don't reply. ' Bike Delivery'is just thr middle man and they use APC supposedly overnight specialists. Bike lost in the system for several days when I chased with APC progress resumed. Due to Easter delivery it is likely to be 1 week after collection. Absolute joke, supposed to be a quick service clearly advertised one website as over night. I ended up doing the work by chasing APC myself. Bike Delivery have done nothing to help apart from taking my money. My advice book a courier company directly yourself. Avoid this company

Don’t use them, absolutely disgusted. Bike arrived with a massive dent in the downtube making it un-rideable. You could see where the packaging had taken an almighty hit to the outside. This was an aluminium frame so someone must have really had to put some force into it. Tried to claim but the advertised liability cover is only £100 unless you pay extra so I’ve just lost out big time. The after service was not the friendliest either. I’ve always used Shipley before but decided to use bikedelivery as an easier option. Don’t use them, find someone on Shipley or go with parcel force.
* As un update to this review the company are now sending me argumentative emails about my review and trying to get it removed even though the purchase and claim have all been settled.

As others have said, be careful with these guys. They’re a genuine business but the claim of delivering 98.7% next day is aspirational at best. You may well be wasting your time (as I did) waiting for a delivery that doesn’t arrive

Have been using BikeDelivery for many years. Had zero issues. Thanks.