Lovely polite service from Julie excellent product . Only problem was with the delivery but that was the fault of the idiots at royal mail. Nice company to deal with.
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Lisez les avis des autres
I received my package but it looked if It had been slightly open and the key was not there so I informed them straight away and they sent a replacement straight away could not thank them enough this k... Voir plus
This was my first order and I'm always wary of new sites but I was pleasantly surprised at the ease of ordering and quick delivery. Would recommend to anyone who needs these goods
Advertises on Facebook fpr Radar loo keys. Factually incorrect and using scary techniques to sell. You can pick these keys up from Many tourist info centres, councils and Amazon. You do not need a GP... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Active, Independent and Stylish. Blue Badge Co is a trusted companion for an active lifestyle. Our products help people get out and about. We combine innovative style and reliability, ensuring that every product we offer supports an active, dynamic lifestyle and is sympathetic to the challenges our customers face. We help our customers face everyday challenges with confidence. Our products are not only practical but also an expression of personality, offering solutions that are both stylish and smart.
Coordonnées de contact
Forward Space 4B1, 80 Stokes Croft St Pauls, BS1 3QY, BRISTOL, Royaume-Uni
- info@bluebadgecompany.co.uk
- bluebadgecompany.co.uk
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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On the website it says £11.75 but on…
On the website it says £11.75 but on ordering you charge £13.75 plus shipping £2.00 different why is this.
15 janvier 2025
Avis spontané
Réponse de Blue Badge Co
Hello Sharman,
Thank you for your feedback. We truly value customer concerns and would have appreciated the opportunity to address your inquiry via email before a review was posted.
To better assist you, could you please let us know which product you attempted to purchase? If the item is eligible for VAT exemption, the prices displayed on the product page reflect the VAT-exempt cost, but if you are not eligible for VAT-exempt, you will be charged the regular price (with VAT). We understand how this might be confusing and sincerely apologize for any misunderstanding. You can check how to qualify for VAT exempt on our website here: https://www.bluebadgecompany.co.uk/pages/ordering-help
A 3-star review on Trustpilot is considered critical and can negatively impact our brand. If possible, we would greatly appreciate it if you could reconsider or remove your review.
Your satisfaction is extremely important to us, and we would love the opportunity to resolve this matter to your full satisfaction. Please don’t hesitate to reach out to us at hello@bluebadgecompany.com if you have any further questions, and we’ll be more than happy to assist you.
Réponse de Blue Badge Co
Hello Roy,
Thank you for taking the time to share your feedback. We sincerely apologize if your experience has been less than perfect, and we would have appreciated the opportunity to resolve the matter directly before you left a review. As a small business, we work diligently to provide the best service possible, and as part of our team, I, along with my colleagues, some who are disabled, take great pride in supporting our customers to the best of our abilities.
Upon reviewing your order, we noticed it was placed on January 9th, with standard shipping selected, which typically takes up to three business days to arrive. This means your package is expected to arrive on or before January 14th, which is the third business day after shipment.
If your order does not arrive by then, we would be more than happy to send a replacement or issue a full refund, whichever is most convenient for you. We kindly ask that you reconsider your review, and if you feel we don’t deserve the 1-star rating, we would deeply appreciate it if you could update or remove it.
We truly value your business and are committed to resolving any issues to your satisfaction. Thank you for your understanding and support!
Very prompt service
30 décembre 2024
I can’t trace the parcel and Royal Mail…
I can’t trace the parcel and Royal Mail saying they can’t track my parcel because of some Adress issue
They said parcel will go back to sender
The invoice has the correct address and it’s really very pooor service from bluebadge Co
For one key I paid £11.90 and they cant deliver one little item and tracker won’t even let me track my item
I ordered on Tuesday 7th January 2025 and today is 9th and no email from bluebadge to let me know where my item is
I tried all the phone numbers on website but none in action to talk to
Mehboob Patel
9 janvier 2025
Avis spontané
Réponse de Blue Badge Co
Hello Mehboob,
You sent us an email last night and we replied promptly this morning, but we're very sorry if you did not receive it. Kindly check your spam and promotions folder for our response.
You placed your order on the 7th and we promptly dispatched it on the same day using a Royal Mail 48 service, which typically takes 2-3 business days for delivery.
We have tracked the order, and it says "An update will only be provided when we attempt to deliver your item" meaning Royal Mail has your parcel but they have not attempted delivery yet. Today is the 2nd business day from the date that you placed your order. You should receive it on or before Friday, the 10th of January. Otherwise, please let us know so we can send a replacement.
We value your feedback and if you have any other questions or concerns, please don't hesitate to reach out to us or reply to the email we sent you.
Kind Regards,
Blue Badge Co
Easy to use website
Easy to use website, easy checkout, and kept up to date on your purchases, and told when to expect the delivery.
31 décembre 2024
The products are great
The products are great, I only took one star off for the packaging which was tricky to get into (pass folder) and overall seemed a little excessive-I know ‘first world problem’ but you did request feedback.
30 décembre 2024
Speedy delivery
Receive my purchase within a few days even though it was ordered during the Christmas period
30 décembre 2024
Good company to order from
Product as described. Order dealt with and despatched quickly Delivery within given time.
28 décembre 2024
The lap tray in a richly coloured…
The lap tray in a richly coloured William Morris design is well made and comfortable to use. It was delivered in very good time and securely packaged.
14 décembre 2024
Avis spontané
I got my card within a week and also…
I got my card within a week and also very easy
26 novembre 2024
Great didn't take to long for delivery…
Great didn't take to long for delivery of my new badge case.
26 novembre 2024
Very useful products
Very useful products. quick service. Delivered quickly and well packaged. Thank you
24 novembre 2024
Website easy to use ,found just what I…
Website easy to use ,found just what I needed for my wife’s Christmas present,glad to be able to support this company.
Thank you
27 novembre 2024
Overpriced + not enough choice for people with dexterity+ other issues
Overpriced. See below. In review title🙏.
26 novembre 2024
Lovely Blue Badge Cover
Lovely Blue Badge Cover. Great quality and lovely design - and it arrived quickly too.
26 novembre 2024
It is just as the description in the ad…
It is just as the description in the ad suggests. Very good quality
25 novembre 2024
Blue Badge Co use Royal Mail which is…
Blue Badge Co use Royal Mail which is USELESS. They say they have attempted delivery when they haven't and then you cannot contact them via phone and the royal mail system is completely inadequate
12 novembre 2024
Avis spontané
Réponse de Blue Badge Co
Hello,
Thank you for your feedback. We’re sorry to hear about your experience with Royal Mail.
We’d love to assist you further. Could you please reach out to us directly with your order number, and we’ll do our best to resolve the situation? Our email address is hello@bluebadgecompany.co.uk.
Looking forward to hearing from you.
Kind Regards,
MJ
Blue Badge Co
The order has not arrived
The order has not arrived. I was really hoping it would come before the weekend.
Finally here! I am sure it was a mail problem and not the company, but if you want this before a trip for example, make sure you order in plenty of time!
5 novembre 2024
Réponse de Blue Badge Co
Hello Vikki,
We are very sorry about the delay with your delivery.
Unfortunately, this is an issue with Royal Mail and it is outside of our control.
This happens rarely and it is very frustrating for us too. We can only assure you that your item was dispatched on time and that it is still on its way to you.
We will get in touch with you directly via email to try and get this issue resolved.
We work really hard to provide a good customer experience and it's upsetting for us that this has happened.
We hope you will accept our apology.
Kind Regards,
MJ
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