Had our flight changed by Ryanair resulting in me having to make multiple changes to booked services, car park, airport lounge, airport pick up etc. Having contact FHR my agent Kirsty was first class... Voir plus
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Lisez les avis des autres
Booked on site parking at Birmingham Airport with FHR. Process was very straightforward and price was good so happy to proceed. I encountered an issue after making the booking and so jumped on the FHR... Voir plus
Parking through FHR is extremely easy and I feel I gain great deals too. Each location I have always been looked after well and, importantly, if I've had an issue between booking and travelling, they... Voir plus
I usually book with Holiday Extras but FHR beat their price by so much that I switched supplier. Ryanair just cancelled my flight so I needed to cancel the parking. Using their chat service, I was c... Voir plus
À propos de l'entreprise
Coordonnées de contact
Unit 7 Borers Yard, Borers Arms Road, RH10 3LH, Copthorne
- 03444 122 900
- reservations@bookfhr.com
- bookfhr.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Missing coat, dismissive reply
I used meet and greet Heathrow parking. Whilst they were timely in meeting me, both on arrival and car return, I have not been able to locate a Jack Wolfskin men’s coat which had been left in the car. The coat was in the car at drop-off but missing thereafter. I alerted the company a couple days later as at the time of pickup I was packing luggage and managing my two year old. I contacted the company requesting this to be investigated and I was met with a couple of dismissive emails. Do not leave anything in your car if you choose to use this company.
Number plate change
I had to change my vehicle last minute and FHR dealt with quickly, no charge. Very impressed.
Great Customer Service
Best price I was able to find online at the time of booking. Unfortunately I have had to cancel the parking as our holiday has been cancelled owing to the conflict at our travel destination, so can't comment on the parking facilities themselves, but the customer service from the team at FHR was spot on, they cancelled by booking without any issue & have authorised a full refund.
Query re lost airport parking booking
My query re airport parking booking was dealt with very quickly and put my mind at ease.
Helpful assistant who answered all…
Helpful assistant who answered all questions. Never had an issue with you using the website and usually the cheapest comparison site for me.
Ammendment to my reservation
Emailed my query early morning. By midday my problem was resolved successfully by Kirstie. Thank you for an efficient service
Good customer service
Great price and selection of options. Easy to amend and very accommodating even when changing car details and time of collection. Will definitely use again.
great sevice as usual
brilliant service
Incredibly helpful and friendly
I have booked with FHR many times and have always found them to be both price competitive and very helpful when issues occur. The vast majority of my airport parking bookings are made through FHR and have been for many years. I have, in the past had to cancel a holiday and the parking booking has been added as a credit to reuse at a later date, which was most helpful. Today I had accidentally made an error when booking and this was dealt with promptly, in a very friendly and helpful manner.
Excellent customer service.
I had my holiday cancelled by my tour operator. When I contacted FHR regarding my airport car parking, they couldn't have been more helpful and understanding. I was told I could get a full refund and was emailed a link to do so.
Chloe was especially helpful and replied to my emails instantly.
Understanding and flexible customer service
Understanding and flexible when we needed to change our pickup time. Prompt and friendly responses.
Excellent service
Excellent service. My travels were sadly cancelled, and the cancellation/refund process was very quick and easy. I originally had sent an email to an address that bounced back, so I was afraid I'd missed the cancellation window.
I can't thank you guys enough.
Had to make an ammendment due to our…
Had to make an ammendment due to our flight time being changed...alanna was on the ball and was very helpful
Excellent service
Excellent service. Very efficient and responsive to my issue, which was quickly resolved.
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