I highly recommend Boots Pharmacy @Kent Hills Rd, Leigh on sea Essex great service, lovely staff and they get the job done! After years of abysmal service at Ballards Walk in Basildon, Essex this was... Voir plus
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Lisez les avis des autres
I was going through a tough time, and had ordered my medication via boots online. I was hoping to pick this up but unfortunately I was taken into hospital and was on life saving support. Boots said I... Voir plus
I would give it minus stars if I could. My order arrived damaged and you can't speak to customer service. The was no packaging inside the box and the shampoo lid wasn't on fully, so leaked everywhere.... Voir plus
Don't believe the next day delivery promise! A week after I ordered some cold medicine, due to the promise of next day delivery, it still hasn't arrived. Customer service is terrible, a mixture of AI... Voir plus
Do Not Honour Promotions!!!
I placed an order on a 3 for 2 promotion. I selected home delivery. Unfortunately items were delivered to wrong address. I contacted Boots to inform them of this and they told me it would take 21 days to investigate, but maybe sooner.
Whilst on holiday they informed me that they could not find parcel, and as I had already stressed I wished for a replacement and not a refund. I asked if I could collect from store and was told that as original order was home delivery, I had to settle on this option.
I arranged for items to be delivered to my neighbour on delivery tracking service, however this request was ignored by delivery service (not the fault of Boots) My neighbour did retrieve it and on opening only 2 items out of the 4 were delivered.
On contacting Boots, they offered and refunded the one item and advised that I would have to wait approval on the item that was part of the 3 for 2 promotion
I have contacted them today and was told this approval had been declined. They have resubmitted my request, after 5 weeks, I don't hold out much hope.
I have made multiple calls to Boots, and have been patient. Boots do not honour their promotions, poor service
13 juin 2024
Avis spontané
Trying to get advantage points
Trying to get advantage points, every time I email that want the card number, my name, date of birth, address and telephone number but they already have all the information on their Website I tried the virtual assistant as advised but each time it says, "we cannot help you with this query right now" then tells me to phone. I am expected to do all this when they could solve my problems in five minutes
6 mars 2024
Avis spontané
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