Boozecarriage 

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Noté 3 sur 5 étoiles

Awesome idea to deliver especially when it is winter out, but the customer service as well as delivery service could definitely use some improvement. Also, why am I the only friend who knows about th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Placed an order. Never delivered and no contact from booze carriage. I had to call them and then was told "the delivery person went home early." I've had many successfull orders in the past and h... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I really want to like this company because I think the idea is a great one. But every time I have ordered, (1) something has gone wrong and (2) their customer service has been totally unresponsive.... Voir plus

Noté 4 sur 5 étoiles

This is the best service I've ever come across. For personal use, I couldn't as for a more convenient way to drink. For business use, it makes my life a million times easier to coordinate events as I... Voir plus

À propos de l'entreprise

  1. Magasin de vins et spiritueux
  2. Fournisseur de produits alimentaires
  3. Caviste

À propos de Boozecarriage

Informations provenant de diverses sources externes

Beer, Wine, Spirits - Delivered in Just 30 - 60 Minutes! http://www.boozecarriage.com/ Your Booze to your Door, For the Same Price as the Store!

Mission
Delivering Beer, Wine and Spirits in Just 30 - 60 Minutes at the Same Price you Pay at your Local Store.

Coordonnées de contact

Tous les avis

(99)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great same-day booze delivery service - meets our company's needs!

I love using Booze Carriage for ordering beer for same-day delivery for my company. The prices are pretty great for the service provided, and the beers options are varied. We have never had a problem with any delivery, and we use this service about once a week. The only reason why I didn't rate Booze Carriage as 5 stars is that sometimes the website is slow and/or doesn't load properly, and I spend time having to re-enter my order.

5 décembre 2013
Avis spontané
Noté 3 sur 5 étoiles

Good concept that needs refinement

I liked the idea of this service but using it has been problematic in the following ways:
1. finding items on the website (i.e. triple sec or cointreau) - the search is not intuitive
2. on multiple occasions vendors did not have stock. 1.75 liters of major brands of vodka like kettle one or absolut. Or tequila like Cuervo Gold.
3. The prices don't seem competitive. a bit on the high side.

5 décembre 2013
Avis spontané
Noté 5 sur 5 étoiles

excellent, quick service

I highly recommend using Booze Carriage. I first turned to them when I broke my ankle and so was not able to run out and by wine - and within 45 minutes, it was at my door (already chilled too!). I've since ordered from Booze Carriage numerous times, and I've always had a positive experience.

5 décembre 2013
Avis spontané
Noté 4 sur 5 étoiles

Booze Carriage works great, but sometimes it's slow.

Booze Carriage is a great service with reasonable prices. Unfortunately, the nature of the business is such that things have to be subcontracted extensively.

Sometimes it's lightning fast. Sometimes it blows the 30-60 window entirely. That's just the nature of the beast.

5 décembre 2013
Avis spontané
Noté 3 sur 5 étoiles

Great Idea, Service Needs Improvement

Awesome idea to deliver especially when it is winter out, but the customer service as well as delivery service could definitely use some improvement. Also, why am I the only friend who knows about this? You guys need more social media/advertising! I would be happy to help :D!

4 décembre 2013
Avis spontané
Logo de Boozecarriage

Réponse de Boozecarriage

Jackie,

Thanks so much for your input! We are working tirelessly to address the customer service and delivery aspects of our business. And DEFINITELY more social media/advertising is on the horizon. Tell all your friends!

Noté 4 sur 5 étoiles

Ummmmmmm, love it!

I order stuff for job parties from here all the time. Sometimes they have odd hours in which they are not delivering, BUT that's not a big deal because the site is AWESOME otherwise. Instead of having to take a cab or walk with ten other people to go get some booze for an office party, I can just order it, and it comes to me, and I don't have to go anywhere. Another con is that you can't get wine and beer at the same time, but I think that has to do with NY legal stuff, and you can just order the wine right after ordering the beer, so it's not a big deal.

4 décembre 2013
Avis spontané
Noté 1 sur 5 étoiles

Great when it works. AWFUL when it doesn't.

Placed an order. Never delivered and no contact from booze carriage. I had to call them and then was told "the delivery person went home early."

I've had many successfull orders in the past and have relied on Booze Carriage for last-minute dinner parties etc. This recent experience changed my perception permanently. I will no longer rely on Booze Carrisge when I'm in a bind.

4 décembre 2013
Avis spontané
Logo de Boozecarriage

Réponse de Boozecarriage

Joel,

We are aware of the situation with your most recent purchase. The store we work with in Brooklyn did in fact stop delivering earlier than usual. We apologize for the inconvenience and we really don't want that to change your opinion of us! While unfortunately it is out of our hands if a particular store has to stop deliveries early, you should have still been notified right away! The fact that that didn't happen is unacceptable. So sorry and we hope to see you soon.

Noté 4 sur 5 étoiles

BoozeCarriage is awesome! A fun, convenient service for offices and home use.

I've loved using BoozeCarriage to have wine and beer delivered either for office parties or to my home if I'm not in the mood to go out or don't have time. In Manhattan, service is always prompt (I did have a longer wait time in Brooklyn, but that's understandable). My only complaint is that sometimes if the wine store is out of something, they'll replace it with a wine that is not of the same caliber. For example -- a New Zealand Sauvignon Blanc should never be replaced with a California Sauvignon Blanc. Because... gross.

Other than that, it's awesome!

4 décembre 2013
Avis spontané
Logo de Boozecarriage

Réponse de Boozecarriage

Hey Callie,

Thanks so much for your feedback! We're so glad you've enjoyed our service. BUT- you're right. A California Sauv should never have been substituted for a New Zealand! We will ensure that this doesn't continue to happen. Thanks for the kind words and we'll see ya real soon. :)

Noté 5 sur 5 étoiles

Scotchy Scotch Scotch

All good. Timely delivery, no issues. Looking forward to slightly better selection. If they can get their hands on the new Ron Burgundy branded scotch I'll be a customer for life.

4 décembre 2013
Avis spontané
Noté 3 sur 5 étoiles

Good idea but unreliable

Booze Carriage has estimated a delivery time of 45 minutes to 1 hour every time I've ordered but never once has it arrived within that hour timeframe. I don't mind waiting longer for a delivery but the company should give its customers more accurate delivery estimates.

4 décembre 2013
Avis spontané
Logo de Boozecarriage

Réponse de Boozecarriage

Sam,

We truly appreciate your feedback. So sorry that we haven't been able to get your delivery to you before the hour mark! We strive to do this for each and every order and absolutely take this seriously. Give us another chance and we will be there before 60 minutes is up!

Noté 5 sur 5 étoiles

Great service for NY delivery from a West Coast gift giver!

I wanted to send a friend in NY a bottle of wine after she had a particularly bad day. I'm in Oregon, and had no idea how to go about it. I Googled and found Boozecarriage. They went out of their way to help me locate a specific bottle of Oregon wine and get it to her that very day! It was a difficult bottle to locate, but customer service was awesome, and took care of everything perfectly. I will definitely use them again!

4 décembre 2013
Avis spontané
Logo de Boozecarriage

Réponse de Boozecarriage

Yay, we love to hear that!

Noté 5 sur 5 étoiles

LOVE BOOZECARRIAGE!

Super fast delivery and tons of alcohol to choose from. I highly recommend using BoozeCarriage when you are too lazy to walk to the liquor store :)

4 décembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Best thing in the city in terms of reliability and selection.

4 décembre 2013
Avis spontané
Noté 5 sur 5 étoiles

This website is a godsend.

Though they don't always delver on the 60-minutes-or-less promise, they've never been more than 10 minutes late. For a super busy student, this website is one of the greatest things ive ever found.

4 décembre 2013
Avis spontané

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