Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchti... Voir plus
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Purchased item from Boutique1 in July. Boutique1 advertise on their site that import duties are included in the final sale. DHL however demanded that I pay £63 import duties before they could deli... Voir plus
L'entreprise a répondu
Awful experience. Used/damaged goods sent out and trapped into keeping them due to customs charges on returns. A measly 15% discount offered and very slow ‘customer service’. I was told my order was... Voir plus
L'entreprise a répondu
Ordered Ugg slippers from BENZI BOUTIQUE and received an empty envelope!!! Hoping this is a genuine site and error on their behalf. I have emailed and hope that if I receive what I have purchased, the... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Boutique 1 offers a curated selection of luxury fashion from the world's most renowned designers including Isabel Marant, Missoni, The Row, Victoria Beckham, Oscar de la Renta, and many more. Shop designer clothing, bags, shoes and accessories online at Boutique1.com
Coordonnées de contact
Dubai, Emirats Arabes Unis.
- + 971 4 332 6699
- customercare@boutique1.com
- boutique1.com
1,4
Mauvais
188 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent and fast same day delivery
27 octobre 2019
Avis spontané
Réponse de Boutique 1
Dear Rania,
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
Just shocking service
Just shocking service. "same day delivery' never arrived on the day. Return request ignored, so I sent the dress back at my own expense (city couriers). My refund took forever to be processed, then I opened a case with Paypal and Boutique1 told me I had to close it before they would refund me!! I refused and told them the only way to close the case was for them to refund me or I would start a legal case against them. They finally refunded me the next working day.
23 octobre 2019
Avis spontané
Réponse de Boutique 1
Dear Flavia,
Thank you for your feedback.
We are sorry to hear of your unpleasant shopping experience. Kindly check your email as we have sent you a little offering to express our sincerest apologies.
If there is anything else we can help you with, please do not hesitate to reach us at 00971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Discount Code
The discount code (for your 16th birthday) didn’t work. The package came quickly though and nicely presented in a box with ribbon.
20 octobre 2019
Avis spontané
Réponse de Boutique 1
Dear Paula,
Thank you for your feedback.
We are sorry to hear that the SWEET16 discount code did not work for you. However, we are happy to hear that the service we have provided thereafter has exceeded your expectations.
We look forward to you shopping with us again. Please do let us know firsthand should you require assistance in doing so.
Kind regards,
Boutique1 Customer Care
Need to align online with store!
The physical store and the online one are very separate and distinct.
19 octobre 2019
Avis spontané
Réponse de Boutique 1
Dear Amna,
Thank you for your feedback.
Your feedback is important to us. We are continuously working on improving our online and in-store services. Please accept our sincerest apologies for any inconvenience caused.
Kind regards,
Boutique1 Customer Care
A bit slow in replying.
17 septembre 2019
Avis spontané
Réponse de Boutique 1
Dear Eceiza,
Thank you for your feedback.
Your feedback is important to us. We are continuously working on improving our service, please accept our sincerest apologies if our response time has not met your needs.
Kind regards,
Boutique1 Customer Care
Réponse de Boutique 1
Dear Jounghyun,
Thank you for your kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We do hope that you will tell others about the service we have provided. Cheers!
Kind regards,
Boutique1 Customer Care
Veramente ottimo servizio
Veramente ottimo servizio. Vi ringrazio, a.m.g.
17 septembre 2019
Avis spontané
Réponse de Boutique 1
Gentile Antonella,
La ringraziamo per aver preso il tempo di condividere la Sua esperienza.
Siamo felici di sapere che e’ soddisfatta del servizio e speriamo di rivederLa presto sul nostro sito!
Cordiali saluti,
Boutique1 Assistenza Clienti
Good service
17 septembre 2019
Avis spontané
Réponse de Boutique 1
Dear Angelika,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
A delightful experience .
The goods arrived very promptly and were beautifully packaged.
17 septembre 2019
Avis spontané
Réponse de Boutique 1
Dear Allyson,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to your next order with us. Cheers!
Kind regards,
Boutique1 Customer Care
The website does not update the orders
The website does not update the orders. The service is slow and always needs to be followed up
10 septembre 2019
Avis spontané
Réponse de Boutique 1
Hi Marjorie,
Thank you for your feedback.
We are sorry to hear of your negative shopping experience. We have looked into this matter and have sent you the recent update on the delivery of your order.
If there is anything else we can help you with, please do not hesitate to reach us at +971 4 332 6699 or email us at customercare@boutique1.com.
Kind regards,
Boutique1 Customer Care
Réponse de Boutique 1
Hi Maxwellj,
Thank you for your feedback.
At Boutique 1, we pride ourselves on delivering exceptional service, and as such, your feedback is important to us. We do hope that you will tell others of the service we have provided.
Kind regards,
Boutique1 Customer Care
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