Good pre-trip communication. Lovely coach. Smartly dressed and capable bus driver. Very pleasant, well-organised and helpful guide. Well chosen and well run hotel. Nice room and well serviced. Food on... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have always enjoyed our holidays with you- until this year! I had specifically asked for adjacent rooms and it’s never failed in 10 years- on different floors this year! The standard of food in th... Voir plus
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The Guide and the Driver were very helpful and obliging. The Gardens visited were interesting and colourful. Hotel very comfortable and food good. Staff very pleasant. For me a Ground Floor Ro... Voir plus
L'entreprise a répondu
It was very disappointing. On a safari you expect to see some animals and we saw NONE. Even in the zoo they’d been moved. The food at the hotel was dreadful, nothing suitable for the weather, all... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Voyagiste
- Fournisseur d'excursions culturelles
- Agence de visites touristiques
- Agence d'excursions
- Agence de voyages
À propos de brightwaterholidays.com
Écrit par l'entreprise
Garden & Scottish travel since 1992
At Brightwater Holidays, we believe travel should feel rewarding, well-paced and thoughtfully designed. For more than 30 years, we have specialised in garden tours and Scottish holidays, creating escorted journeys that bring together remarkable landscapes, cultural heritage and distinctive places across the UK, Europe and beyond.
From world-famous flower shows and celebrated public gardens to private estates rarely open to visitors, our tours are shaped by longstanding relationships and careful planning. Scotland remains at the heart of our programme, with itineraries that explore its Highlands, islands and historic landscapes in depth.
Expertly guided, carefully managed
Every Brightwater holiday is accompanied by an experienced Tour Manager, including horticultural specialists, former head gardeners of royal estates, designers and broadcasters. Their insight adds context and detail throughout, enriching each visit and helping you appreciate every place more fully.
Designed for ease and value.
Our escorted tours are designed to feel straightforward and relaxed, with comfortable coach travel, hotel accommodation and visits included as outlined in each itinerary. With practical arrangements handled throughout and so much included in the price from the outset, you can travel with clarity and confidence.
Why travel with Brightwater?
Over 30 years of specialist experience Award-recognised quality and service Exclusive access to private gardens
In-depth Scottish expertise
A welcoming atmosphere for solo travellers Part of the Specialist Journeys group, Brightwater Holidays continues to create journeys that are carefully refined, consistently enjoyed and thoughtfully delivered.
Coordonnées de contact
Brightwater Holidays, 1st Floor, 111 High Street, GL50 1DW, Cheltenham, Royaume-Uni
- 01334 845 392
- info@brightwaterholidays.com
- brightwaterholidays.com
4,0
Bien
88 avis
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Geat holiday only spoiled occasionally…
Great holiday only spoiled occasionally by the rain which no-one has control over
1 juin 2026
Réponse de brightwaterholidays.com
We're happy to hear you enjoyed your holiday! We hope to welcome you back soon. With warm regards from The Brightwater Team
Not Great
There really wasn't much 'content' to this holiday - I'd rather pay more, and get more as with other companies. Hotel was distinctly mediocre. Won't be travelling with them again.
25 mai 2026
Réponse de brightwaterholidays.com
We are truly sorry to hear that your holiday experience did not meet your expectations. We appreciate you sharing your valuable feedback, as it helps us identify areas for improvement. We are reviewing your comments to enhance our offerings. With warm regards from The Brightwater Team
Our guide was only there to help us if…
Our guide was only there to help us if ill. She had no knowledge of the gardens or their plants.
2 juillet 2026
Réponse de brightwaterholidays.com
We're concerned to hear about your guide's limited knowledge. We are reviewing this internally. However we are glad you still had an enjoyable trip. With warm regards from The Brightwater Team
Réponse de brightwaterholidays.com
With thanks and warm regards from The Brightwater Team
Had to cancel our forthcoming holiday…
Had to cancel our forthcoming holiday due to illness. As we had paid upfront we were due a full refund less deposit. Apparently there is a 14 working day wait for a refund. After 14 days still no refund despite customer services saying it had been processed. Very disappointed with this company.
1 octobre 2025
Avis spontané
Good Garden Tour
Excellent driver, good guide all went as advertised.
I took a four day garden tour in England. The bus driver was good and competent, the tour guide gave us some information on each garden. The hotel was what I expected. We went to all the gardens as listed. I had a good time and would go with this company again.
21 juin 2024
Avis spontané
Untrustworthy and dreadful customer service,
Scottish tour was cancelled due to low numbers. It took 10 weeks and as many emails and calls to get our money back which had been paid in full.
When the refund was finally made no confirmation was sent regarding the refund no apology for the delay or for the cancellation. I would not recommend and would not trust this company.
24 mai 2023
Avis spontané
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