Whilst I was not quite ready the team of three took this in their stride and did all packing and moving with great care. Being a bank holiday weekend my possessions were kept safe with Britannia until... Voir plus
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This is the second time I have used this company from their offices in Heckington, Lincolnshire. I wanted to just say every single aspect of my dealings with them was perfect, from ringing up to arra... Voir plus
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Contacted these guy's to move 26 packages about 500kg of goods to asia. From John and Andy packing our goods in Staffordshire to those goods arriving with us in perfect condition i have to say t... Voir plus
L'entreprise a répondu
Senior Moves - exceedingly expensive for the lack of service. The only useful part, I’d lost my voice and couldn’t speak to record video - this done by the S.M member of staff. ( amazingly both esti... Voir plus
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À propos de l'entreprise
- Déménageur
- Société de transport international de marchandises
- Services de déménagement et de stockage
- Service d'envoi
- Centre de stockage
- Service de transport
Écrit par l'entreprise
Britannia Movers provide a friendly, professional and efficient moving service across the UK and beyond. Whether you are moving to a new home just a few miles away or starting a new life on the other side of the world, one of our 43 depots will be happy to help. Whether you are moving a one bedroom flat or a 20 bedroom mansion, our highly-trained crews will do everything they can to take away the stress of moving day, leaving you free to enjoy the excitement of a new beginning. Our services include packing and unpacking, export wrapping for long-distance moves, bespoke crating for fragile and valuable items, vehicle shipping, and furniture dismantling and reassembly. For office or workplace moving customers, we work with you before the move planning everything down to the smallest detail. This helps you to minimise downtime and keep your business functioning. For customers moving further afield, we organise your shipping and work with high quality, carefully vetted companies all over the world to provide you with a door to door service, all overseen by our UK-based move coordinators. We are members of the British Association of Removers and hold a number of British Standard and ISO quality accreditations. We have 43
Coordonnées de contact
10 Wells Place, RH1 3DR, Merstham, Royaume-Uni
- 0208 256 1735
- marketing@britannia-movers.co.uk
- britannia-movers.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Movers were very helpful and worked…
Movers were very helpful and worked carefully and efficiently.
7 septembre 2026
helpful
quick, cheerful, willing to help more. two willing and very helpful men got the job done very quickly.
3 septembre 2026
Exceptional Service
Whilst I was not quite ready the team of three took this in their stride and did all packing and moving with great care. Being a bank holiday weekend my possessions were kept safe with Britannia until Tuesday when joined by another team of two they delivered everything with the same care and attention. Their customer servicer was excellent.
8 septembre 2026
Réponse de Britannia Movers
Thank you for your fantastic review. It was a pleasure assisting with your move. Wishing you all the very best in your new home.
The Britannia team were very impressive
The Britannia team quick, efficient and polite.
4 septembre 2026
Réponse de Britannia Movers
Thank you for your 5-star review! its lovely to hear that that the team provided you with an excellent service. We wish you all the best in your new home!
Perfect service from start to end, thankyou!
This is the second time I have used this company from their offices in Heckington, Lincolnshire. I wanted to just say every single aspect of my dealings with them was perfect, from ringing up to arrange a quote (Robyn/Katie remembered me!) to signing off the move as complete. The removal crew Mark adn Elliot were great, really efficient, professional and friendly as were the office team. I highly recommend and will be using them again. Thankyou Team Britannia in Heckington!
27 août 2026
Avis spontané
Réponse de Britannia Movers
Thank you for your wonderful review and for choosing Britannia Smeeton Panton once again. We’re delighted to hear that every aspect of your move went smoothly. Robyn, Katie, Mark and Elliot will be especially pleased to receive your kind comments. Your recommendation means a great deal to us, and we look forward to assisting you again should you need it in the future. We wish you all the best in your new home.
Réponse de Britannia Movers
Thank you for your 5-star review! its lovely to hear that that the team provided you with an excellent service. We wish you all the best in your new home!
Helping make dreams happen
Contacted these guy's to move 26 packages about 500kg of goods to asia.
From John and Andy packing our goods in Staffordshire to those goods arriving with us in perfect condition i have to say the went above and beyond.
Matthew walked us through the whole process including insurance and showed great patience as we had no experience of such dealings.
Also lets add a war into the scenario and the world oceans in chaos..... but all our goods arrived in perfect condition.
Would recommend these guys to friends and family.
John, Andy and Matthew THANK YOU.
The cost way less then we ever thought possible.
28 février 2026
Avis spontané
Réponse de Britannia Movers
Thank you for your fantastic review. We’re delighted to hear that your belongings arrived safely and in perfect condition. John, Andy and Matthew will be thrilled to receive your kind feedback. It was a pleasure assisting with your move, and we truly appreciate your recommendation. Wishing you all the very best in your new home.
Réponse de Britannia Movers
Thank you for your 5-star review! its lovely to hear that that the team provided you with an excellent service. We wish you all the best in your new home!
The removal and restoration team were…
The removal and restoration team were very efficient and hard working brilliant service.
10 août 2026
Réponse de Britannia Movers
Thank you for taking the time to share your experience, its great to hear that the team provided you with a brilliant service. We wish you all the best in your new home!
Removal and Storage for insurance work
In what has been an horrendous experience regarding insurance repairs that have been ongoing through my insurance companies nominated companies.
My dealings with Brittannia Movers have been the only ones I would recommend.
They have kept me totally informed throughout and any queries or concerns I have had when I have spoken to Katie she has answered and dealt with them excellently.
Removal and return dates were on schedule on time and carried out excellently without any problems on the arranged dates by the staff on site
So a big thankyou well deserved
10 août 2026
Réponse de Britannia Movers
Thank you for your wonderful feedback. We are sorry to hear about the difficulties you've experienced with the insurance repair process, but we're delighted that our team and storage services could make things a little easier.
It's great to hear that Katie kept you informed throughout and that your collection and ex-store delivery were completed smoothly and on schedule. We'll be sure to pass your kind comments on to Katie and the team. We wish you all the best and hope that your insurance repairs have been completed so you can get back to normality.
Everything was very well managed
Everything was very well managed. The guys were very efficient and took all the stress away. Very impressed.
4 août 2026
Réponse de Britannia Movers
Thank you for taking the time to share your experience, its great to hear that the team made your move as stress-free as possible. We wish you all the best in your new home!
Réponse de Britannia Movers
Thank you for your 5-star review and for choosing Britannia. We wish you all the best in your new home!
Kevin and Josh very good at the move
Kevin and Josh very good at the move. Unfortunately they could not get furniture into second bedroom because of the wardrobe needing a top srewed in place and I couldn't find screws. Have since found them and I will have to get someone here to do that so bed can be put down and the room sorted.
28 juillet 2026
Réponse de Britannia Movers
Thank you for your review! We're so pleased you were happy overall with your experience and that Kevin and Josh took good care of your move. However, we are sorry to hear about the wardrobe, but are glad you've since found the screws. We hope you're able to get it sorted quickly. We wish you all the best in your new home!
The company's people kept us informed…
The company's people kept us informed during the whole process of what would happen and when it would happen. We could thus relax and know that the move was in good hands, and we experienced nothing that made us doubt this. Thank you!
25 mars 2026
Réponse de Britannia Movers
Thank you for your positive feedback! Its great to hear that the teams communication ensured a stress free experience for you. We wish you all the best in your new home!
Britannia never use
The attitude of staff was appalling didnt return phone calls when they said they would
Damage to property during move
Ill equiped to handle large items safely and securely
Charged for services not provided
Will never use this company again
3 juillet 2026
Avis spontané
Réponse de Britannia Movers
Dear Mr Underwood,
We're very disappointed to hear your feedback, clearly this is not the type of response we are used to and we are therefore keen to investigate further. We would be extremely grateful if you could email us at customerrelations@britannia-movers.co.uk with the details of which Britannia office performed your move as well as the date(s) it took place. This will enable us to look into the matter and respond to you fully and provide an apology from those involved.
Thank you in advance.
Customer Relations
Britannia Movers
Cheerfulness,politeness and efficiency…
Cheerfulness,politeness and efficiency of the packing team of two and the same goes for the loading and unloading of our kit. We were surprised at the speed and efficiency of all parts of the operation.
8 juillet 2026
Réponse de Britannia Movers
Thank you for your review. We’re so glad to hear everything went smoothly. It’s great to know the team made the move easier for you. Wishing you all the best in your new home.
I was very impressed with the service I…
I was very impressed with the service I received from Britannia. They kept you informed right from the start to removal day. The 2 guys were pleasant and did a very good job with packing up.
I would recommend Britannia to anyone.
10 juillet 2026
Réponse de Britannia Movers
We are grateful to hear that overall your were impressed with your moving experience. We wish you all the best in your new home!
A relief!
I am very happy with the effort put into making my move an easy and comfortable transition. Everything was done with care and consideration, and communication was excellent throughout. I would happily recommend the team anytime.
7 juillet 2026
Réponse de Britannia Movers
Thank you for taking the time to provide us with your 5-star rating. It’s great to know the team made the move as smooth and comfortable as possible for you. Wishing you all the best in your new home.
Really helpful everything went so…
Really helpful everything went so smoothly put the furniture where we wanted it the boxes in the right rooms couldn’t be happier
8 juillet 2026
Réponse de Britannia Movers
Thank you for your review of our service. We’re so glad to hear everything went smoothly. Wishing you all the best in your new home.
the men were careful
the men were careful, quick and polite.Nothing was broken or otherwise damaged on unpacking. No complaints at all. We'll never move again having moved to a retirement flat but if we were to we wouldn't hesitate to use Britannia Movers. Thoroughly satisfied with our experience.
30 juin 2026
Réponse de Britannia Movers
Thank you for your lovely review. We’re so glad to hear everything went smoothly. It’s great to know the team made the move easier for you. Wishing you all the best in your new home.
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