Assuming they were not on hand as they took about 2 or 3 weeks to get them sent in the mail and I understand that can happen due to demand, but I got them and we are enjoying them as always!! they wer... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
*Update* One of the owners (Martin) called me directly and we had a lengthy conversation. He is very polite and customer service oriented. He refunded my credit card and will be sending me a carton... Voir plus
L'entreprise a répondu
Easy way for me shop direct wants thanks abunch waiting on box double chocolate wraps. Status shipped dates delivery speeds on account create account use promo for discount.
Key West 1876 Maduro. A quick note of thanks for a job well done. Product was available when others could not deliver. Shipment arrived in reasonable time and well packed. Pricing was competitiv... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Buitrago Cigars is your Cigars, Cigarettes, Ashtray, Humidors Distributor in Florida Thanks so much for visiting our online store. Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away. We opened with a mission. A mission to provide you with the best prices, and service possible. We cater all types of clients, Consumers, Convenience Stores, Liquor Stores, Tobacco Shops, and other Cigar Distributors and Wholesalers, so no order is too small or too big and rest assure that you will always get the lowest prices and best service. Our state of the art warehouse and location allow us to not only keep the freshness cigars but access to over 1000 different brands and styles, well have all major brands like Swisher Sweets, Black & Mild, Dutch Masters, Wesport, White Owl, Phillies, Game, Garcia Y Vega, Backwoods and much more.
Coordonnées de contact
2500 Nw 79th Ave, 33122, Miami, Etats-Unis
- 8009748430
- martin@buitragocigars.com
- buitragocigars.com
4,0
Bien
524 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just give them a try- You Will Like Them
It is so easy to get my cigarettes from this company- I don't have to travel all over my area to get the best price, if at all.
I like The Sweet Mint ones, but their choices are wide-you have your pick.
Delivery is fast and I like that. I am so glad I can just do it all online and wait a few days.
Thank you,
Dori
20 avril 2026
I did give a review before I received…
I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t order. On top of the order taking weeks to arrive. I am not pleased with the options provided. I don’t want to have to take my time to package and deliver due a mistake I didnt make..
20 mars 2026
Réponse de Buitrago Cigars
Dear customer
Thank you for for your business . Can you please email me at martin@buitragocigars.com so I can personally look into this and attach your order number so I can make this right for you
I ordered 25/5 CAMO Natural Leaf Wraps…
I ordered 25/5 CAMO Natural Leaf Wraps Blueberry and only received 20/5 and I have been trying to get in contact with the company and they act like they don't know what is wrong. I don't want a refund I just want the rest of my order.
20 mars 2026
Order still has not been shipped out
Order still has not been shipped out. I want a refund for the shipping I paid. I could have just paid for the regular shipping. I’m very disappointed and frustrated after reading reviews.
16 mars 2026
Avis spontané
10% of my cigars were packed too tight, to the point I couldn't smoke them. Otherwise good
Received them quickly, and easy to order.
20 janvier 2026
It's great
It's great. But delivery was little bit late.
I can buy again and thank you.
19 février 2026
Always receive my order never…
Always receive my order never disappointed with the discretion
19 février 2026
So easy and profesional
20 janvier 2026
Fast shipping most of the time
Fast shipping most of the time. Great quality in product great price
20 janvier 2026
Fast shipping great prices
20 janvier 2026
I’m still waiting after being told they…
I’m still waiting after being told they would replace my order with something else, not to mention they didn’t communicate that my order is back ordered. Still nothing. I emailed multiple times and I ordered 1/15/26. The website still says awaiting details. SMH never after this. I rather spend the $15 extra bucks at this point.
15 janvier 2026
Avis spontané
Ordered and never received.
Ordered, never heard back. Spent days trying to get in contact, sat on a chat for 4 hours, nothing. Having to do a chargeback on these scammers.
2 janvier 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.