Kevin and his team were prompt in coming out to give us a quote and fitted us in to do the work very quickly. On the day they were extremely efficient and showed me the process every step of the way.... Voir plus
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Moje wrażenia były na samym początku sceptyczne .. ponieważ mimo braku produkty , pieniądze z mojego konto zostały pobrane i dopiero następnie zostałem poinformowany o wszystkich niewygodach , które z... Voir plus
I ordered a Ubbink roof vent which was not in stock at BRM so Ubbink sent it directly to me. The item was not per the description - which necessitates multiple calls and emails. Turns out Ubbink don't... Voir plus
We ordered our chimney pots online through the website. It was a fast process and very straight forward. Unfortunately our chosen pots weren’t available and we were emailed to let us know this. Howev... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With 37 branches across the UK, a dedicated team of 450 staff, and an extensive range of over 18,000 product lines, Burton Roofing Merchants proudly stands as “The Roofing People.” Since our family beginnings in 1982, we’ve grown significantly, evolving into one of the UK’s leading roofing merchants while staying true to our core belief: relationships with customers and supplier partners are the bedrock of our business. At Burton, we’re committed to supporting roofing contractors, builders, and homeowners with every project, big or small. Our friendly, expert team provides unparalleled support, offering competitive prices, reliable supply, and access to compliant, high-quality products. Follow us to stay updated on our latest products, industry insights, and community initiatives. Let’s connect to explore how Burton Roofing Merchants can support your next roofing project with expertise, innovation, and reliability. We are Burton. The Roofing People. Key Services: Roofing Supplies | Product Sourcing | Customer Support | Industry Insights | Community Engagement #RoofingSolutions #TheRoofingPeople #QualityRoofing #CommunitySupport #InnovationInRoofing
Coordonnées de contact
Block A, Clifton Park Avenue, York. , YO30 5PB, York, Royaume-Uni
- 0800 124 4431
- enquiries@burtonroofing.co.uk
- burtonroofing.co.uk
4,2
Bien
1 k avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Great service from Burton Roofing but…
Great service from Burton Roofing but DHL let them down loosing my parcel.
BR sent replacement immediately next day delivery...
11 août 2022
Although the ordering was nice
Although the ordering was nice, simple and quick, the customer follow up to queries is not as good. Have been trying to contact team via email and 0800 number numerous times I am still waiting for reply regarding my order.
2 août 2022
First class service
First class service, even with the difficulties around delivering to N. Ireland. Great price and customer service. Highly recommend.
14 juillet 2022
Well you did ask
Well you did ask, I placed the order on the 6th July and although I have received an invoice I have little idea when delivery is planned to take place in case I need to be there or leave the gate open.
12 juillet 2022
Réponse de Burton Roofing Merchants Ltd
Good Afternoon Kevin
Thank you for your feedback. You should have received an email from us detailing the delivery from that particular supplier is around 7-10 working days. Sadly because its going direct and via a hauler we are unable to provide an exact date for delivery (a lot of its due to the on going widely reported driver shortages) unlike if it was being delivered on our transport we can pin it down to a particular date for you.
Let us go speak to the supplier and see if we can get a better idea now for delivery for you.
Kind Regards
James Robb
Cheaper than going direct
Only ordered a accessory for a velux blind. Firstly it was cheaper than going directly to velux. Secondly free delivery. Last but not least great email communication regarding order. Well done.
16 juin 2022
Good quick service
13 juin 2022
Easy to use web site
Easy to use web site. Order placed and arrived without any issues and on time 👍
10 juin 2022
The product I ordered arrived on time…
The product I ordered arrived on time and the price was the most competitive I could find on the web hence my rating.
15 mai 2022
My delivery was quick but the item came…
My delivery was quick but the item came with damages. When I sent an email I have no response till day it’s been almost a month since my orde
9 mai 2022
Réponse de Burton Roofing Merchants Ltd
Good Moring Akua,
Thank you for your review.
I have had a good look back and we have found no emails letting us know you had received this order broken. We are normally really quick to respond back to any emails we received, esp if a customer has received breakages.
Are you able to resend this to jrobb@burtonroofing.co.uk and I will take a look into it?
Kind Regards
Easy to order
Easy to order, delivery time ok, couriers dropped the packaging, but item not damaged.
26 avril 2022
Thanks good service and communication
Thanks good service and communication. Best price I could find.
10 avril 2022
Perfect attachment for my window
Perfect attachment for my window it arrived in perfect timing if anything earlier than I expected good price too
31 mars 2022
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