Had trouble with the system to pay so ended up doing a bank transfer. Staff great and the tech guy really helpfull. Due to amount ordered had free delivery and very quick, big issue with the delivery... Voir plus
L'entreprise a répondu
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Very quick delivery from order, packed well and all at a very competitive price. Would use again without hesitation.
L'entreprise a répondu
Purchased gravel grids twice now. Both times quick delivery and no issues. Communication was good.
L'entreprise a répondu
Amazing service and support. We placed an order for some materials for a small project and then Daniel explained their supply chain were struggling, with potential delays ahead. Spoke to Vanessa and b... Voir plus
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À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Fournisseur de matériaux de construction
- Magasin de bricolage
- Magasin de rénovation
À propos de Roofin Online Store
Écrit par l'entreprise
At Roofin we offer nationwide delivery and everyday low prices on a fantastic range of roofing and construction materials online.
We're a well established and family run business, so when you purchase via the Roofin Online Store, you can rest assured that our customer service team will endeavour to help with your enquiry.
Coordonnées de contact
Unit 3,York Avenue, , BB4 4HX, Haslingden, Royaume-Uni
- sales@buildinstores.co.uk
- roofin.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Purchased gravel grids twice now
Purchased gravel grids twice now. Both times quick delivery and no issues. Communication was good.
3 septembre 2026
Réponse de Roofin Online Store
Hi Ian,
Thank you for your 5-star review and for ordering from us again!
We’re really pleased to hear both of your orders arrived quickly and without any issues, and that you were happy with the communication throughout.
We really appreciate your continued custom and hope to help you again on any future projects.
Kind Regards
Vanessa.
Very quick delivery from order
Very quick delivery from order, packed well and all at a very competitive price.
Would use again without hesitation.
2 septembre 2026
Réponse de Roofin Online Store
Hi Andrew,
Thank you so much for the great review! We’re really pleased to hear your order arrived quickly, was well packed and that you were happy with our pricing.
We really appreciate your custom and look forward to helping you again in the future!
Kind Regards
Vanessa.
Communication could be better other…
Communication could be better other that pleasure to buy from
26 août 2026
Réponse de Roofin Online Store
Hi Neil,
Thank you for your feedback. We’re pleased to hear that overall you had a positive experience buying from us.
Your order was placed on the evening of 24th August and delivered on 28th August, within our advertised 2–4 working day delivery timeframe. We sent an email on 27th August confirming the delivery date, however we appreciate your comments regarding communication and will take this on board.
Thank you again for your order.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Nigel,
Thank you for your review! 😊 We’re really pleased everything went smoothly from ordering through to delivery.
Kind Regards
Vanessa.
Very good price for product purchased
28 juillet 2026
Réponse de Roofin Online Store
Hi Ann,
Thank you for your review! 😊 We’re really pleased you were happy with the price and appreciate your custom.
Kind Regards
Vanessa.
Deliver was spot on as driver phoned me…
Deliver was spot on as driver phoned me to ask exactly where I wanted delivery dropped off at my house .
28 juillet 2026
Réponse de Roofin Online Store
Hi Justin,
Thanks for the great feedback! We're delighted to hear that your driver took the time to check in and place your delivery right where you needed it.
We look forward to helping you with your next project!
Kind Regards
Vanessa.
Excellent product excellent sales…
Excellent product excellent sales support before during and after delivery. Cannot fault at all.
10 juillet 2026
Avis spontané
Réponse de Roofin Online Store
Hi Ian,
Thank you so much for the fantastic 5-star review!
We’re thrilled to hear that you had such a seamless experience with us—from pre-purchase questions all the way through to post-delivery support. Delivering top-tier products alongside attentive, reliable service is always our goal, so knowing we hit the mark for you truly made our day.
We appreciate your support and look forward to serving you again in the future!
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Stuart,
Thank you so much for the great review! We are delighted to hear that our team was able to resolve the issue quickly and ensure your order was delivered on time.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Andrew,
Thank you for sharing your experience! We pride ourselves on providing efficient service, and we're glad we met your expectations.
Kind Regards
Vanessa.
Had trouble with the system to pay so…
Had trouble with the system to pay so ended up doing a bank transfer. Staff great and the tech guy really helpfull. Due to amount ordered had free delivery and very quick, big issue with the delivery company, not connected to roofin as no communication on delivery day or time, was expecting a phone call at least with a morning or afternoon slot or an hour warning of arrival. Got a call when he was at the house, left order on the drive, lucky the area is pretty safe with nearly £1700 og goods left on the drive so be warned
30 juin 2026
Réponse de Roofin Online Store
Hi Martyn,
Thank you for taking the time to share your feedback and for awarding us 4 stars! We are glad our team could assist with your payment, and that your order arrived so quickly.
We completely understand your concerns regarding the lack of notice on the day. While we do send an email confirmation outlining the delivery date and the standard all-day window required for heavy, palletised roofing goods, we know how helpful a specific time slot or pre-arrival call can be.
For future orders, we highly recommend using the delivery instructions box at checkout to request a driver phone call, which we pass directly to the haulage company. We are very glad your goods arrived safely, and we truly appreciate your business.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Margaret,
Thanks for the review! We’re thrilled to hear your order arrived quickly and in perfect condition.
Kind Regards
Vanessa.
Roofin ,it’s fantastic product with…
Roofin ,it’s fantastic product with affordable price,also quick delivery service.we love the products.
26 mai 2026
Réponse de Roofin Online Store
Hi Sajith,
Thank you so much for the fantastic review! We are thrilled to hear that you love the Metrotile shingle and that you're happy with both the price and our quick delivery service. We always aim to provide top-quality products at an affordable rate, so your feedback means the world to us.
Kind Regards
Vanessa.
Cheaper on line with roofin online
Great price cheaper than local roofing supplies and product at least as good if not better
26 mai 2026
Réponse de Roofin Online Store
Hi Andrew,
Hearing that our products outshone the local competition really makes our day! Thank you for taking the time to share your experience. We always aim to give our customers the best value possible, and we're so glad we hit the mark for you.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Mr Curtis,
Thank you so much for the excellent review! We are thrilled to hear that you are happy with the Aquapan Lightweight Metal Roof Sheets you ordered and that they were delivered to you quickly. Providing top-tier service is always our goal, and your feedback means a lot to us. We look forward to helping you again in the future!
Kind Regards
Vanessa.
excellent service
sample tile ordered- very quick delivery
great comms with Roofin Manager
Ordered as requested,(free delivery over £900) delivered within 3 days
Excellent service
27 mai 2026
Réponse de Roofin Online Store
Hi Steven,
Thank you so much for the excellent 5-star review! We're thrilled to hear that you had such a positive experience from ordering your sample tile to the final delivery.
Providing a seamless service is what we aim for! Thank you for choosing us.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Eugen,
Thank you for taking the time to leave a review! We're thrilled to hear that you found the POLY X Modular Polycarbonate Roof System easy to install.
If you ever need anything else for future projects, we're here to help.
kind Regards
Vanessa.
Easy to order and reliable
This is the second time we have used Roofin online store. They are very easy to order from and the delivery was good.
27 avril 2026
Réponse de Roofin Online Store
Hi Kim,
Thank you so much for the wonderful review! We're thrilled to hear that you had another great experience ordering from us and that your delivery went smoothly.
We truly appreciate your continued support and look forward to helping you with your future roofing needs!
Kind Regards
Vanessa.
Perfect thank you 🙂
29 avril 2026
Réponse de Roofin Online Store
Hi Wayne,
Thank you so much for taking the time to leave us a 5 star review. As a small family run business this means the world to us.
Kind Regards
Vanessa.
⭐️⭐️⭐️⭐️☆ delivery charge felt excessive
📦 Product: Pack of 10 x SITEWORX White Foam Expansion Joint Strip
💷 Price: Great value for money
✅ Quality: Exactly as described
🚚 Delivery: Average speed
⚠️ Downside: £18 delivery charge felt excessive for such a lightweight foam product
I purchased a pack of 10 SITEWORX white foam expansion joint strips. The product itself was exactly as described and very good value for money. Delivery time was about average.
The only downside was the delivery charge — £18 felt excessive given how lightweight the foam is. I needed the item for a job so went ahead regardless, but more reasonable or free delivery would have made this a 5/5 experience.
27 avril 2026
Avis spontané
Réponse de Roofin Online Store
Hi Paul,
Thank you for taking the time to share your feedback and for the 4-star rating. We are delighted to hear that the expansion joint strips were exactly what you needed and offered great value for your project.
Regarding the £18 delivery charge, we completely understand why this might feel high for a lightweight product. We strive to keep our prices as competitive as possible; however, our delivery costs are set by our third-party couriers and hauliers, who have recently adjusted their pricing in response to rising fuel costs.
We truly appreciate your business and your honesty. Your feedback helps us as we continue to review our logistics options to provide the best possible balance of product value and shipping costs.
We hope to see you again for your next project!
Kind Regards
Vanessa.
Great overall experience
Great website, easy to order, delivery on time and everything as expected.
27 avril 2026
Réponse de Roofin Online Store
Hi James,
We appreciate the feedback! Our team works hard to make sure our ordering and delivery processes are as efficient as possible, so it’s wonderful to hear we met your expectations.
Kind Regards
Vanessa.
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