Burts Online Ltd Avis 1 374

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to updat... Voir plus

Noté 5 sur 5 étoiles

From contacting Burts through one of their agents and to making the online purchase was excellent. The carpet was excellent quality as it was described especially designed for the living room. The o... Voir plus

Noté 5 sur 5 étoiles

Great quality wool carpets at a very affordable prices Delivery was quite quick but unfortunately tracking wasn’t possible so had a day waiting in End result was worth it though Would buy again... Voir plus

Noté 4 sur 5 étoiles

Good value taking into account price and quality and seemingly better than anyone else and lots of different size offcuts to choose from. It was a bit annoying to have the delivery suddenly arrive... Voir plus

À propos de l'entreprise

  1. Magasin de moquette
  2. Grossiste en tapis
  3. Magasin de revêtements de sol
  4. Magasin de rénovation
  5. Magasin de linoléum

Écrit par l'entreprise

Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.

9 octobre 2025
Noté 3 sur 5 étoiles

Everything went smoothly untill…

Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .

13 octobre 2025
Noté 5 sur 5 étoiles

Great Customer Service *****

We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.

10 septembre 2025
Noté 5 sur 5 étoiles

I have been juggling ordering from a…

I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.

2 septembre 2025
Noté 2 sur 5 étoiles

There was a few flaws in my carpet

There was a few flaws in my carpet

1 septembre 2025
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Réponse de Burts Online Ltd

Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk

Noté 5 sur 5 étoiles

A great company to deal with

A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.

22 août 2025
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Réponse de Burts Online Ltd

Thank you Helen! Your review is much appreciated.

Noté 5 sur 5 étoiles

Very good price on an Abingdon carpet

Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.

27 août 2025
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Réponse de Burts Online Ltd

Thank you so much Colin!

Noté 5 sur 5 étoiles

Great service

Great service, first class, quick delivery.

20 août 2025
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Réponse de Burts Online Ltd

Cheers Brian for leaving a positive review!

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