The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to updat... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From contacting Burts through one of their agents and to making the online purchase was excellent. The carpet was excellent quality as it was described especially designed for the living room. The o... Voir plus
Great quality wool carpets at a very affordable prices Delivery was quite quick but unfortunately tracking wasn’t possible so had a day waiting in End result was worth it though Would buy again... Voir plus
Good value taking into account price and quality and seemingly better than anyone else and lots of different size offcuts to choose from. It was a bit annoying to have the delivery suddenly arrive... Voir plus
À propos de l'entreprise
- Magasin de moquette
- Grossiste en tapis
- Magasin de revêtements de sol
- Magasin de rénovation
- Magasin de linoléum
Écrit par l'entreprise
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Coordonnées de contact
Union Street, TS1 5PW, Middlesbrough, Royaume-Uni
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt delivery
Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.
Very good service…
Can’t comment on carpet as it hasn’t been laid yet but it looks to be good value for money. Delivery was within 3 days as promised
Good guys to deal with who care
Everything went smoothly untill…
Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .
Excellent service from start to finish…
Excellent service from start to finish will certainly keep your company in mind for any future purchases
The whole thing was very smooth
The whole thing was very smooth. Despatch and delivery was quick and carpet was exactly as stated.
Great Customer Service *****
We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.
Very pleased with carpets very quick…
Very pleased with carpets very quick delivery
Great price with quick reliable delivery.
Easy to buy on there website, Great
price and delivered on time within a few days.
Would definitely purchase from Burts again and recommend them.
I have been juggling ordering from a…
I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.
Delivery is quick and easy
Delivery is quick and easy, great quality whats not to like.

Réponse de Burts Online Ltd
A great company to deal with
A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.

Réponse de Burts Online Ltd
Very good price on an Abingdon carpet
Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.

Réponse de Burts Online Ltd
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







