The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to updat... Voir plus
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Lisez les avis des autres
From contacting Burts through one of their agents and to making the online purchase was excellent. The carpet was excellent quality as it was described especially designed for the living room. The o... Voir plus
Great quality wool carpets at a very affordable prices Delivery was quite quick but unfortunately tracking wasn’t possible so had a day waiting in End result was worth it though Would buy again... Voir plus
Good value taking into account price and quality and seemingly better than anyone else and lots of different size offcuts to choose from. It was a bit annoying to have the delivery suddenly arrive... Voir plus
À propos de l'entreprise
- Magasin de moquette
- Grossiste en tapis
- Magasin de revêtements de sol
- Magasin de rénovation
- Magasin de linoléum
Écrit par l'entreprise
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Coordonnées de contact
Union Street, TS1 5PW, Middlesbrough, Royaume-Uni
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Burts Online Ltd
Cheers Brian for leaving a positive review!
Réponse de Burts Online Ltd
Thank you so much Michael for taking the time to review us!
Was a bit apprehensive as there was no…
Was a bit apprehensive as there was no way I could lift the carpet in myself. But the delivery driver was great brought it straight to my door .It would be nice if the offered a two man delivery service maybe I just didn't see that option. But overall great experience carpet was lovely speedy delivery and reasonably priced
18 août 2025
Réponse de Burts Online Ltd
Hi Les, thank you for taking the time to leave us a review and offer some insight into the delivery. We do offer 2 man delivery but this is determined by us whether we use the 2 man service or if it would be manageable for a 1 man service. Perhaps we misjudged your order and we apologise for that, but we are super happy to hear the delivery driver was very helpful.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
14 août 2025
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
20 août 2025
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
19 août 2025
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
13 août 2025
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
11 août 2025
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
11 août 2025
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
6 août 2025
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
19 mai 2025
Fantastic flooring everytime.
I have bought from Burt's many times in my old property and since I moved home here . I had Burt's flooring for nine years in my old house and I never had to change it. It was amazing .
I have now moved home and the flooring i have ordered again is amazing it never disappoints.
Highly recommend. Also very fast delivery.
5 août 2025
Fantastic company and service
Fantastic company and service. Bought a Hugh McKay carpet, paid for it on Saturday, delivered on the Wednesday. Carpet is now laid, it is beautiful & £500 cheaper than local stockist. Couldn’t fault this company, 100% recommend.
9 juillet 2025
Avis spontané
Outstanding customer service
I decided to leave a review due to there being a hold up with delivery. Sometimes that warrants a poor review but not this time. I called in the week to enquire when my flooring would be delivered. Phill checked and came back to me with not only honesty, but a solution as I had a specific day planned to fit it.
I was kept updated at every step and the flooring arrived on time. I even received a call to advise me it’s been delivered. Even though phill was not at work.
The service has been fantastic from start to finish and I can’t recommend Burts flooring enough. I won’t go anywhere else
1 août 2025
The driver arrived with 4m x 4m vinyl…
The driver arrived with 4m x 4m vinyl flooring, it should have been 2 man delivery but he was on his own. The husband in his late 70s offered to help, and the driver was very grateful. He was a really nice guy
23 juillet 2025
Vinyl flooring
Two pieces of Vinyl flooring delivered quickly and was exactly what was needed. And a decent price
21 juillet 2025
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