Byway Avis 

1 267
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

All the travel on trains and ferrries went very well and the accommodation choices were very good - always close to next departure point. We used the concierge service to book the trip to Norway we wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a group of four, fifty somethings, who missed the whole inter railing experience in our youth we were nervous to pull it together ourself. We travelled from London through Paris to Turin, a specif... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An amazing company who faultlessly plan trips for train adventures! I have loved the concierge service who can build your perfect trip! The service is a one stop shop for the perfect holiday - with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fabulous customer service from a team of experts who put together the perfect trip to Copenhagen for us. Our concierge very patiently helped us choose the best route and found great hotels. It was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Écrit par l'entreprise

Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.


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4,9

Excellent

TrustScore 5 sur 5

1 k avis

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4,9

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(1 267)

267 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A fascinating trip to Ravenna

A fascinating trip to Ravenna put together by Byway, with half a day in Milan on the way back. Our initial train to Paris was delayed so we missed the connection to Basel, and the Byway staff immediately organised a different itinerary for us.

7 juillet 2026
Avis spontané
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Réponse de Byway

Hi Stephen,
Thank you for this lovely review. Ravenna with a half day in Milan on the way back sounds like a brilliant journey! A delayed train to Paris and a missed connection sounds stressful, so we're really glad we could get an alternative plan sorted straight away for you. Hopefully we can help you plan your next adventure before too long :)
- The Byway team

Noté 5 sur 5 étoiles

Se adaptaron a mis deseos y…

Se adaptaron a mis deseos y curcunstancias

6 juillet 2026
Avis spontané
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Réponse de Byway

Hola Laura,
Gracias por esta amable reseña. Nos alegra mucho haber podido adaptar todo a tus necesidades para que pudieras disfrutar de tu viaje. Esperamos poder ayudarte a organizar otro viaje pronto :)
- The Byway team

Noté 5 sur 5 étoiles

European train travel for a family of 4

Used Byway on the recommendation of a friend, and would do so again. Process was easy, liked being able to choose the hotels from a suggested list. When there were problems in delayed trains the UK team were quick to support.

25 juin 2026
Avis spontané
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Réponse de Byway

Hi Emma,
Thank you for this kind review, and we're glad your friend's recommendation paid off! It's great to hear that the booking process felt easy and that having a choice of hotels worked well for you. Really pleased we could step in quickly when the train delays caused problems too. Hopefully we can help you plan your next trip soon :)
- The Byway team

Noté 5 sur 5 étoiles

This is our sixth trip with Byways

This is our sixth trip with Byways. Just love the freedom of seemless train travel tailored just for us . Our trip was to the Swiss/Italian lakes , beautiful scenery along the way as well as at our destinations, fabulous hotels and great tips for while we were there . We had to change a train last minute and Byways came back within minutes to do this for us. The only problem was the holiday wasn’t long enough ! We’ll be booking again , thanks Byways !

3 juillet 2026
Avis spontané
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Réponse de Byway

Hi Stephanie,
Thank you for such a glowing review and for coming back for a sixth time, that means so much to us. The Swiss and Italian lakes sound like an wonderful slow travel adventure, and we're really pleased the hotels, scenery and tips all added to the experience. Great to hear we could get that last minute train change sorted so quickly too. We completely understand the holiday wasn't long enough, it never is! Can't wait to help you plan trip number seven :)
- The Byway team

Noté 5 sur 5 étoiles

go inter rail app

Our 2nd Byways journey and really they can’t be faulted. Excellent communication when discussing and planing route. We visited Innsbruk,Saltzburg,ViennaCologne and Aarchan in 12 days. All had their own different cultures and contrast made the holiday very enjoyable. All hotels great but Innsbruk Weiss Kreuz and Vienna Motto were exceptional. Coming home we had problems with Eurostar but Byways sorted it immediately and rebooked our journey home to Rugby after I contacted them with WhatsApp. I must add that I used the inter rail app this time and after attending the workshop felt more confident. It is much easier to use when you are travelling and if I can do it (at 78 years old) anyone can!! Thankyou Byways for another happy memory made from our adventure

27 juin 2026
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Réponse de Byway

Hi Pauline,
Thanks so much for such a wonderful review, and for coming back for a second trip! Innsbruck, Salzburg, Vienna, Cologne and Aachen in 12 days sounds like a brilliant adventure. Really pleased the hotels all worked well, and it's great to hear that the Weiss Kreuz in Innsbruck and Motto in Vienna stood out as particular highlights. A Eurostar problem on the way home is never welcome news, but we're glad the team could get your journey back to Rugby sorted quickly. And we love that the Interrail app felt so much more manageable after the workshop this time around. Hopefully we can help you create more happy memories before too long :)
- The Byway team

Noté 5 sur 5 étoiles

Excellent organisation and…

Excellent organisation and communication upfront. Very good support during the trip. Well selected hotels.

22 juin 2026
Avis spontané
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Réponse de Byway

Hi there,
Thanks so much for these kind words. Really pleased to hear that the organisation and communication set things up well from the start, and that the support and hotels both delivered during the trip itself. We'd love to help you plan another adventure soon.
- The Byway team

Noté 5 sur 5 étoiles

I would recommend ,the service was spot…

I would recommend ,the service was spot on with no hiccups
A pleasant unfussy way to plan a trip

3 juillet 2026
Avis spontané
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Réponse de Byway

Hi there,
Thank you for this great review. Spot on with no hiccups is exactly what we hope for, and we're really pleased the planning process felt pleasant and straightforward. Hopefully we can help you with another trip in the future :)
- The Byway team

Noté 5 sur 5 étoiles

Brilliant Organisation

The whole holiday was well organised from start to finish. The trains were well connected, and when we had a mishap and missed a train I rang the Emergency Helpline and Byway were efficient and patient in organising another reservation for us. As a grandmother travelling with her teenage granddaughter, this was invaluable. The hotels were varied, some higher grades than others, but they were all excellent. We even given an upgrade in the 5* hotel. The staff in all of the hotels were friendly and helpful and as requested, our hotels were, where possible, within walking distance from the stations. I would most certainly holiday with Byway Travel in the future and would recommend unreservedly.

24 juin 2026
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Réponse de Byway

Hi Valerie,
Thank you for this lovely review. A grandmother and teenage granddaughter travelling together sounds like a wonderful adventure, and we're so pleased everything came together so well. It's great to hear that the team were efficient and patient when you missed a train, and that the emergency helpline was there when you needed it most. Really pleased the hotels hit the mark too, and how lovely to have received an upgrade at the 5* hotel! We hope to help you plan another trip in the future :)
- The Byway team

Noté 5 sur 5 étoiles

Splendid!

We were travelling during the recent heatwave, and one of our trains was cancelled, the subsequent one delayed. The live support team were splendid, had our onward journey organised and rebooked, complete with an unexpected hotel stay, and have furthermore refunded to us the cost of the taxis we were also obliged to use.
I should say that none of this was a surprise - this is our third trip with Byway. They are good about building in comfortable times for transfer, and very patient as our plans evolve.

25 juin 2026
Avis spontané
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Réponse de Byway

Hi there,
Thank you for this kind review, and for coming back to us for a third time. Travelling during the heatwave with a cancellation and a delay on top sounds like a testing day, so we're really glad the team could get everything rebooked quickly and sort the hotel and taxi refunds too. It's also really lovely to hear that the generous transfer times and patience during the planning stage have made such a difference across all three trips. We hope to help you plan trip number four before too long :)
- The Byway team

Noté 5 sur 5 étoiles

Byway are excellent

Byway are excellent at ensuring all
The details of complex itineraries are clear and easy to follow. The support and response to queries is excellent and the staff are all very friendly. The zoom workshop explaining how to use the App is extremely helpful and led very well.

6 juillet 2026
Avis spontané
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Réponse de Byway

Hi Helen,
Thanks so much for this lovely review! Many thanks for taking the time to leave this review. It's really great to hear that even the more complex parts of the itinerary felt clear and easy to follow, and that the team were friendly and supportive throughout. Really pleased the Zoom workshop on the app was so helpful too. We'd love to help you plan your next adventure when the time comes :)
- The Byway team

Noté 5 sur 5 étoiles

Takes the stress out of complex travel arrangements

Well organised, fantastic customer support throughout trip, good suggestions for routes and hotels but will make something bespoke if required. Takes all the stress out of complex travel arrangements and would 100% recommend.

4 juillet 2026
Avis spontané
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Réponse de Byway

Hi Joanne,
Thank you for this fantastic review. It's great to hear that the support was there throughout the trip and that the route and hotel suggestions worked well for you. Really pleased that having all the complex arrangements taken care of made for a stress-free experience. Hopefully we can help you plan another slow travel trip soon!
- The Byway team

Noté 5 sur 5 étoiles

Byway are excellent

Byway are excellent - they do all the bookings and work so you can watch the world go by from your train seat. Always super helpful and great holidays where getting there is part of the fun. Highly recommended and by far the best way to travel - flying is no fun anymore and if you drive one person has to watch the road. Byway are superb travel specialists.

19 juin 2026
Avis spontané
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Réponse de Byway

Hi Fiona,
Thank you for this kind review. We're so glad that we could handle the logistics so that you could watch the world go by and enjoy the journey (definitely more relaxing than sitting on a plane or keeping your eyes on the road)! We're really pleased you found the team helpful, and hopefully we can help you with another rail adventure in the future.
- The Byway team

Noté 5 sur 5 étoiles

If you’re thinking of trying Eurorail, go for it!

This was our first time travelling with Byway and using a Eurorail pass. Byway were absolutely superb from start to finish. Our trip was from Cardiff to Stockholm and back by train, using a sleeper from Hamburg to Stockholm. The planning and journey guide were excellent but Byway came into their own when things went awry such as a cancelled DB train in Köln. The WhatsApp support was invaluable.
We had an amazing trip and knowing they were there to help if needed, gave us a quiet confidence.
We were trying interrailing for the first time and it won’t be the last. Thanks for doing a fantastic job Byway team!

20 juin 2026
Avis spontané
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Réponse de Byway

Hi Sue,
Thank you for this lovely review! Cardiff to Stockholm and back by train, with a sleeper service, sounds like a fantastic first-time Interrail adventure. We're really pleased the planning and journey guide set you up well, and that the team could assist when your DB train was cancelled. It's really great to hear that knowing you had support gave you the confidence to enjoy the trip, and we're so glad Interrailing has won you over. We look forward to helping you with another slow travel trip in the future.
- The Byway team

Noté 5 sur 5 étoiles

Byway Travel are super stars

Byway Travel are super stars. Thorough, efficient planning before our trip, unobtrusive but quietly supportive during the journey while we enjoyed ourselves, but they really stepped up when we needed them. Eurostar cancelled our train home but Byway support were there for us - arranged a new train, found a hotel for the night, they sorted everything while always staying positive, courteous and friendly. So easy to deal with. Would we recommend? Definitely yes. Will we go again with Byway? Absolutely.

1 juillet 2026
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Réponse de Byway

Hi Mrs Sargent,
Thank you for this brilliant review. A Eurostar cancellation on the way home is never what you want, so we're really glad the team could step in and get everything sorted, from a new train to a hotel for the night, while keeping things positive and friendly throughout. It's also really lovely to hear that the support before and during the trip itself felt unobtrusive but there when you needed it. We'd love to help you plan your next adventure soon :)
- The Byway team

Noté 5 sur 5 étoiles

Trip to the Baltic States

Byway organised our recent trip to Vilnius in Lithuania, Riga in Latvia and Tallinn in Estonia, with an additional couple of nights in Helsinki. As usual for us this wasn't an off the peg itinerary but one which we planned with enthusiastic help (from Beau).
Outbound to Vilnius we travelled via Amsterdam, Osnabruck, Kiel and the overnight ferry to Klaipeda in Lithuania; coming back we took another overnight ferry from Helsinki to Stockholm then back via Malmo, across Denmark back to Osnabruck and Amsterdam. Within the Baltic states we used the local trains, though we gather coaches might have been faster, then took the busy short ferry crossing to Helsinki.
We enjoyed the Baltic capitals: different from one another, but all modernising fast, all with lots to see, with very different languages but English everywhere widely spoken. It was particularly good to go in midsummer when the days are long.
One or two hiccups apart, the team were very good at the planning stage, accommodating our changing requests. The Journey Guide was excellent. There were quite complex travel arrangements, and for a couple of legs of the journey the team provided back up reservations in case DB let us down badly; but it all worked. The accommodation was as ever a mix of classes and styles but always interesting.
This was our sixth Byway holiday. That speaks for itself.

28 mai 2026
Avis spontané
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Réponse de Byway

Hi Lydia and Guy,
Thank you so much for this detailed review, and for travelling with us for the sixth time. We're incredibly grateful for your continued trust in us to plan such adventurous and complex itineraries. The Baltic capitals sounds like a wonderful route, and we're really pleased Beau could help bring it all together with such enthusiasm. It's great to hear the Journey Guide was excellent, and that the backup reservations gave you peace of mind on the trickier legs. The Baltic states in midsummer with those long days sounds like perfect timing too. We can't wait to start planning number seven with you!
- The Byway team

Noté 5 sur 5 étoiles

Break to Bergen

What a wonderful holiday we have had organised by Byway. From the first enquiry through to support on our trip when we needed it, the team has always responded quickly and efficiently. Our trip was through five countries with six stops and over 2500 miles travelled. The Bergen to Oslo line with a side trip down to Flam was amazing and a high light.
The hotels were all within walking distance from the station and of a high standard. We really enjoyed the ferry crossings in our deluxe cabins.
Our journey home was on 28 June one of the hottest days in Europe with trains slowing down due to the heat. The team at Byway made last minute changes to our itinerary to ensure that we arrived home with minimal delay. I will certainly be booking a rail holiday with them again, no hassle with driving and navigation or deciding upon accommodation. So a relaxing adventure was ensured!

16 juin 2026
Avis spontané
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Réponse de Byway

Hi Diane,
Thank you for this brilliant review. Five countries, six stops and over 2500 miles sounds like a great trip, and the Bergen to Oslo line with a side trip to Flam is hard to beat for scenery. We're really pleased the hotels and ferry crossings all lived up to expectations too. Travelling home on one of the hottest days in Europe with trains slowing due to the heat sounds like quite a challenge, and we're glad the team could make those last minute changes to get you home with as little delay as possible. We hope to help you plan your next rail adventure soon :)
- The Byway team

Noté 5 sur 5 étoiles

To Porto Via Paris, Barcelona and Madrid

I’ve never liked travelling, but until Elon Musk develops a teleporter, we will have to travel to visit other places. I hadn’t had a proper holiday in years so was determined to take one this year, early if possible. I kept putting it off until May when I thought it will be now or never.

I wanted to visit Porto for personal reasons, but with uncertainty about air travel due to the situation in the Gulf, I looked in the first instance to trains. I found Byway without much searching and said I wanted to go ASAP. Normally, this company plans trips months ahead but somehow they accommodated me for the first week in June. I would travel outwards June 1 stopping overnight in Paris, 2 nights in Barcelona, 1 in Madrid, and 3 in Porto then fly back.

They fixed me up with four amazing hotels, including a ninth floor suite in Madrid, and sorted out my queries about e-tickets including en route.

My only regret is that I didn’t book another day in Paris and another in Madrid. For health reasons I prefer to travel late in the day; it can take a while to get my ancient back moving. I would have liked especially to have spent a full day in Paris to revisit the sights I saw in 1992, in particular the Eiffel Tower and the Louvre. This time I had to settle for the July Column in the Place de la Bastille.

I’ve been to Spain before but not Madrid and had to settle for admiring the quite fantastic buildings around my hotel.

My passport runs out this year, and next year, if I am still alive and kicking, I would like to visit Ireland, in particular Dublin, so if I do, I will use Byway again.

1 juin 2026
Avis spontané
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Réponse de Byway

Hi Alexander,
Thank you for this wonderful review, and we're so pleased we could help pull a trip together for you at such short notice for your trip to Porto. It sounds like quite an adventure! We're really glad the hotels all worked out so well, and that the e-ticket queries were sorted along the way. We completely understand the wish for more time in Paris and Madrid, there's always so much to see. Hopefully we can help you plan that trip to Dublin next year :)
- The Byway team

Noté 5 sur 5 étoiles

Great Experience

We are very happy with our experience with ByWay. Not only was booking our journey easy, they also informed us two days prior to an issue caused by the rail strikes - they recommended a solution and booked our new tickets. We highly recommend them and will use them for any future journey.

26 juin 2026
Avis spontané
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Réponse de Byway

Hi Tim and Paula,
Thank you for your kind words. It's great to hear that booking your journey felt easy from the start, and we're really pleased the team could flag the rail strike issue two days ahead and get your new tickets sorted with a solution already in hand. We'd love the to help you with your next rail trip too!
- The Byway team

Noté 5 sur 5 étoiles

First time with Byway

First time with Byway. Adapted trip to suit my preferences, very flexible in planning. Sorted all travel and hotels ( which were great) and the support function via what’s app really impressed me. Travelling by train gives you real sense of the countries you pass through. A proper adventure. Yes there’s some queuing but you get that with planes! Will certainly use Byway again. 5 stars

22 juin 2026
Avis spontané
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Réponse de Byway

Hi Martin,
Thank you for this lovely review, and for taking your first trip with Byway! It's great to hear the flexibility worked well for shaping the trip to your preferences, and that the hotels and WhatsApp support both impressed along the way. We couldn't agree more that train travel gives you a real feel for the countries you're passing through, and we'd love to help you plan another trip in the future :)
- The Byway team

Noté 5 sur 5 étoiles

Byways - ace!

This is the second year I have used Byways they are ace. Friendly, helpful and knowlegable. They provide a perfect rail holiday. Giving you all the freedom of feeling that you are on your own, you are, with the constant back up of their great travel app. Great!

10 juin 2026
Avis spontané
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Réponse de Byway

Hi Mr Beach,
Thank you for being back with us for a second year, that's brilliant to hear. We're really pleased the team came across as friendly, helpful and knowledgeable throughout. That balance of independence with a safety net of support is exactly what we hope a rail holiday with us feels like. Hopefully we can help you plan year three soon!
- The Byway team

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