All the travel on trains and ferrries went very well and the accommodation choices were very good - always close to next departure point. We used the concierge service to book the trip to Norway we wa... Voir plus
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All the travel on trains and ferrries went very well and the accommodation choices were very good - always close to next departure point. We used the concierge service to book the trip to Norway we wa... Voir plus
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As a group of four, fifty somethings, who missed the whole inter railing experience in our youth we were nervous to pull it together ourself. We travelled from London through Paris to Turin, a specif... Voir plus
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An amazing company who faultlessly plan trips for train adventures! I have loved the concierge service who can build your perfect trip! The service is a one stop shop for the perfect holiday - with... Voir plus
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5 stars! We had a fantastic family holiday to Belgium and Paris using the Eurostar with Byway Travel. They planned everything perfectly, including brilliant hotel choices. Both hotels were in vibrant... Voir plus
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Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
International House, E1 6BD, London, Royaume-Uni
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Byways pre travel support was excellent. They helped me get everything onto an app, which then made the journey very easy, and I'm not great at IT.
The train times all fitted comfortably together, with good pre booked seats.

Réponse de Byway
Had a great holiday, inter-railing through Switzerland, Italy and France. All very well organised by Byway. They notified us of a train strike in Italy and helpfully detailed an alternative train which would be running, so it all went very smoothly. The hotels are 4*. Only the one in Paris we were less keen on.

Réponse de Byway
Have travelled with Byway three times now and experience has been great every time. When support is needed it is there. Will be back with them next year.

Réponse de Byway
Our 2nd Byways holiday to Switzerland.
Everything went smoothly - trains on time (in UK and France, as well as Switzerland!). Hotels were all excellent - clean and quiet. Cannot wait for our next Byways adventure

Réponse de Byway
No problems or miscommunication. Excellent, responsive email contact for a customised itinerary. Sensitive, flexible, friendly, efficient. Plenty of backup should anything go wrong - but it didn't.

Réponse de Byway
We had excellent service on a trip to Spain and so booked a more complicated adventure. Arranging the second trip because a bit tortuous because they came up with one suggestion after the other neither of which tied in with the clear dates I had given them at the start. But we got there in the end. But you do need to double check everything. There was a not insignificant error about the boarding terminal for a ferry - possibly one which not too many customers use but it did feel a bit hairy at the time.
It is important to note that they make their money from the hotels and not the rail travel. They were rather firm with me that they were not interested in getting you from A to B even if, in my reading, the Man at Seat61 slightly implies that.
They are wonderfully good at dealing with people who are not always 100% ease with modern technology and this is impressive.
We had a problem with a delayed ferry which meant that we missed our booked train. The service from the emergency WhatsApp was speedy warm and faultless. We could not have asked for more.
Travelling by train feels a real adventure and you get so much more of an idea of travelling and distance than going by air.

Réponse de Byway
My second time travelling with Byway. My trip to Sardinia was very well organised, with great selections of accommodation and destinations.Their quick response to a couple of queries gives me confidence that they would be able to help if I actually needed assistance. Im looking forward to a third trip with them.

Réponse de Byway
A very helpful company with a personal touch. Happy to correspond frequently during the planning stage to get things just right. Great suggestions and knowledge. Accomodations were lovely with great locations and all so accessible for public transport.

Réponse de Byway
Our first Byway rail trip through Alsace to Switzerland. Everything went smoothly and comfortably. We stayed in a variety of different hotels, all of which were lovely and well located. Cannot recommend more highly travelling around Switzerland by rail organised by Byway who responded to our every request when setting up this trip for us. Definitely would like to do another Byway rail trip.

Réponse de Byway
Just returned from a 2 week trip from London to Pompeii. Byway provided excellent guidance and support. All travel went without a hitch and all hotels were superb. Can’t recommend this company highly enough. Already thinking about our next trip with them.

Réponse de Byway
Well presented information on website. Excellent organisation of travel plus accommodation. Very helpful Teams seminar beforehand to explain the complexities of App-based Interrail travel.

Réponse de Byway
We recently took a trip organised by Byways Travel to Vienna. All the hotels we stayed in were good quality with excellent breakfasts. The trains were comfortable and relaxing. We had one train which was cancelled, I used the WhatsApp service we had been given by Byways and within 5 minutes they had found an alternative train and booked us on - amazing service.

Réponse de Byway
Have used Byway twice for trips to Morocco and Slovenia. It’s great to have the flexibility to decide where and when you want to go but let them do the hard graft of working out timetables and choosing hotels.We felt very well supported throughout the process. Train travel is so much more interesting than hanging around airports.

Réponse de Byway
Bartek at Byway put together a wonderful trip by ferry and train from Finland through Sweden, Norway, Denmark, Germany and The Netherlands back to the UK, based on my outline plan. The hotels were well chosen, mostly full of character and invariably well located, and the WhatsApp support was great for peace of mind. When one of my trains was cancelled, Bridget managed to book me onto a late one that evening then, because it was delayed and I would arrive in Oslo alone after 01:20, covered a taxi for me and stayed on WhatsApp to check I'd arrived safely. I'm now thinking about where to go next and of course I'll come back to Byway!

Réponse de Byway
My friend and I have just had a week travelling between Paris, Zurich & Milan. What a wonderful trip. Journeys were seamless, we extended one of our stays with ease and the support teams responsiveness was superb. The hotels were located in less touristy locales and each had unique character that we loved. Highly recommend for anyone who enjoys no hassle exploring!

Réponse de Byway
This company is so good at communication. Their response was so quick if you had a question or problem. My family really enjoyed the train travel. We were able to see some amazing views of the country side as well as the cities. The food and drink on the trains was very good and met our needs.

Réponse de Byway
Well organised and efficient. Their WhatsApp support during our holiday was exceptional. We wouldn’t hesitate to use them again.

Réponse de Byway
Efficient team, good online for dummies, excellent hotels. Would definitely use again.

Réponse de Byway
Efficient booking process, good price and excellent accommodation. Extremely responsive via troubleshooting WhatsApp group.

Réponse de Byway
Just back from a 15 night trip across France to Corsica organised by Byway. Brilliant itinerary, great hotels and the what’s app support was so responsive. We didn’t have any problems , just needed to query. Couple of things and the Byway team responded instantly,

Réponse de Byway
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