CADUCCI Avis 

Horrendous experience and a scam.
I ordered TWO watches and only one was delivered on 21st December. At the date of writing this, I am still waiting for my other watch. They have been useless in responding to me. I wish I had read some reviews before ordering

I never got my product when asked to be reimbursed they refused to answer multiple emails I’ve sent please do not buy. Have also seen online that jewelry breaks easily

I just love the jewelry I've received from this company, they're all such gorgeous pieces, but I do have one problem - some of my jewelry arrived tangled up. Luckily, most of the knots were very easy to work out, except for one that remains on my hand chain, making the wrist section of the chain much shorter than it should be. I'm not sure if that's actually a fault of the company or if that just happened during shipping, but either way I am a little bit let down that my hand chain has a knot in it now that I just can't seem to get out no matter what I try. Other than that, my necklace is gorgeous, the watch is fabulous and was already powered on and set to my timezone, and I received a free matching necklace and bracelet set! So that all makes up for it. :)

The pieces from Caducci are not made in Italy. They are made in China. You can get this from AliExpress for $22. Caducci is definitely a dishonest company.

So out of curiosity, I took a picture of my watch and searched on Google, found it on Aliexpress for £35. Caducci sold it for £61 and that’s after the 10% discount!
Cheap quality, they definitely drop ship, poor presentation too.

DO NOT ORDER FROM THIS COMPANY! They will not respond to emails, tried to contact them via social media and they don’t answer anything. I got an order update showing my order shipped on 8/29 the carrier still doesn’t have the package more than a week later. I’ve reached out multiple times and nothing.

THEY DROPSHIP FROM ALIEXPRESS!! DONT BUY

bought the Capri watch for my partner only to find out its cheap temu quality and its stupendously huge for a watch. It was one of my anniversary gifts to her and i was really angry with the product of how it was all made out of plastic. don't buy from this company. absolutely rubbish

I ordered and canceled on the same day. I talked to someone once, and they said that they would try and cancel the order. It's been three weeks, and it still isn't canceled, and they won't reply to emails or customer support. I think this is a scam.

They entice you with a countdown that never actually ends, making you feel as if you’re going to miss out, along with the claim of a free watch /24k gold necklace set. My order never arrived. I spoke with Andra from support and was told I would receive a refund, which never happened. Thankfully, I used my credit card and Section 75 of the Consumer Credit Act 1974 exists. DON’T BUY FROM THIS COMPANY!

I placed an order with Caducci nearly two months ago, and it has been stuck in customs ever since. I have contacted their customer service several times asking for help or a resolution. Aside from being told they cannot issue a refund, I have received no meaningful response. My follow-up messages have been completely ignored.

They will not refund me, will not offer an alternative solution, and will not even acknowledge my repeated requests. At this point, I am out money with nothing to show for it and no indication that I will ever receive the item I paid for.

This is completely unacceptable. A reputable company would take responsibility, communicate clearly, and work to resolve the issue. Instead, Caducci takes your money and disappears.

I am now forced to escalate through my payment provider. Save yourself the frustration and do NOT order from this company.

I ordered one of their hand chains and it came with a free necklace and bracelet. Firstly, the shipping took a while, I appreciate it is free but when it did eventually arrive, it was in very cheap plastic packaging that looked like similar packaging you would get from shein or temu, not at all like their “luxury” packaging on their website. Both my bracelet and necklace were tangled. The hand chains was enormous and kept falling off of my finger. Even worse, I have only had the hand chains for just about a day now and the bit that goes around my finger has already turned black, even though I have only washed my hands a few times. This is especially disappointing since they claim that their jewellery can be worn in the shower, pool etc. I appreciate this is a small business but I will not be buying from again.

Ordered June 19th, didnt receive it until July 9th. It was shipped from china. Found the exact same thing from Shein for $5!

Honest review after receiving my watch. Save your money - the quality is poor for the price. The face says “Skhl watch fashion” and the tracking shows it was shipped from China. You can get these on Aliexpress, Temu etc for a quarter of the price. I’m assuming they’re just reselling for a higher amount and on the surface rebranding it as “Caducci”. Definitely not made in Italy. Also deletes any negative review from its social pages.

Bought a Portofino watch for daughter's birthday - glass face fell off after less than 4 weeks. "Customer services" (aka customer fob off) refused to refund saying it was 4 weeks from date of posting not from date of receipt. Total rip off and waste of money. Likely made for pennies in Asia. Cheap useless product. Avoid avoid avoid.

I bought this watch, only to find it on Amazon, AliExpress, and even Temu for under $20 — while Caducci sellers are flipping it for $70 pretending it’s high quality. Spoiler: it’s not. It’s mass-produced and sold on every cheap wholesale site out there.
These shops are taking advantage of people who love vintage aesthetics but don’t know how to reverse image search or spot drop-shipped items.
If you’re looking for real vintage, support verified sellers or local thrift curators — not resellers charging 4x the price for something that ships straight from China.

I learned the hard way so you don’t have to. Do your research before buying

My watch came broken and Caducci has been ignoring all my emails and deleting my instagram comments of their page. I’m now disputing it with my bank. The item also took a month to deliver and it came in some poor Chinese packaging. It’s so obvious that it’s a cheap dropshipping product but the fact that they’re ignoring my refund request when they’re required to refund for defective items under law is completely unprofessional and amateur.

Ordered my package on 4/25 and received 5/18. The shipping timeline doesn’t match what is stated on their website. Also, the tracking code shows that the package comes from China and not “Italy” like their website states. Definitely not “Born in Italy” jewelry. Most likely a drop shipper. Not worth the price they advertise under so you’d be better off ordering directly off of Aliexpress or something

I placed my order on April 26th and received it may 17th. I reached out three times, the latest being on may 5th, and received only one response on may15th. Let alone the ring size that came was wrong; I ordered a size 5 and got a 7! I have smaller fingers and the ring doesn’t fit at all. I would steer clear of this site, and if you ordered I would recommend disputing with your card company because you won’t even get an answer from caducci in a timely manner (and probably won’t get the right thing or right size). Absolute waste of money

Ho ordinato un orologio il 20 Marzo non è mai arrivato. Ho segnalato più volte il problema ma ad oggi nessuna risposta in grado di risolvere il problema. Ho anche sollecitato per poter riavere un rimborso ma nessuna risposta.