CafePod Avis 

3 142
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoying my Aeropress with the coffee I got at the same time. You guys were especially helpful in telling me about the inversion method after I mentioned that I didn’t get a very big mug of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this company. I only buy decaf and have bought the decaf bundles before. This time before ordering I contacted customer services for advice on the blend to buy for the way I enjoy my coffee. Love... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using Cafepod for quite a few years now and have never looked back. We use them in a dedicated pod Nespresso coffee machine Our favourites are Supercharger and Brunch Blend, both ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love CafePod, because their coffee is delicious, you have a wide variety of pods to choose from, and they go that extra mile with their packaging and customer service!! I also love how easy it is t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de café

Écrit par l'entreprise

We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.

CAFEPOD Coffee Co.

Écrit par l'entreprise

Craft Coffee | Est. London 2011
Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.

Strong, Exciting Coffee Guaranteed

100% Satisfaction Guarantee or Your Money Back

At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 142)

456 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delivered on time and fairly quickly

Delivered on time and fairly quickly

26 juillet 2026
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Réponse de CafePod

Hi Martin,

Thanks for your feedback, we really appreciate it!

I am so glad that your delivery went smoothly and we hope you are enjoying the coffee.

Thanks for supporting our small business, it really means a lot to us.

Best wishes,
Gloria

Noté 3 sur 5 étoiles

Good coffee

Good coffee. But this time again the first pack I pulled out of my box was open 😟

30 juillet 2026
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Réponse de CafePod

Ciao Perihan,

It's lovely to hear from you, thanks for your feedback!

We are so sorry to hear that one bag was open upon delivery; we will contact you via email shortly to sort this out for you asap.

Thanks for letting us know and please let us know if there is anything else we can help you with.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Really enjoying my Aeropress

Really enjoying my Aeropress with the coffee I got at the same time. You guys were especially helpful in telling me about the inversion method after I mentioned that I didn’t get a very big mug of coffee. All well now!!!
Great customer service.
Now I need to order some more filter papers!!

10 août 2026
Avis spontané
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Réponse de CafePod

Hi Karen,

Thank you so much for your wonderful feedback!

I am so happy to hear that the team were able to help you get that much needed bigger cup of coffee. If you need any help with ordering or have any questions please do let us know.

Thank you for supporting our small business.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Even decaffeinated maintains the quality

Cafepod, great coffee used it for years, only issue is that you are now using Envri to deliver, please go back to Royal Mail.

4 août 2026
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Réponse de CafePod

Hi John,

Thanks for your feedback, we really appreciate it!

I am so glad that you have been drinking and enjoying our coffee for so many years, thanks for the support.

I just checked your recent delivery and can see that everything went well; we will send you an email shortly so you can let us know if there were any issues at all that.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Can’t say more than

Can’t say more than, great Coffee and great service.
Many thanks

2 août 2026
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Réponse de CafePod

Hi Madeleine,

Thank you for your kind words!

It means a lot to hear you’re enjoying the coffee and feeling well looked after by the team.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Always the best better than all the…

Always the best better than all the rest just a little rhyme yes it's true the service great a lot of choice of ground coffee delivery is definitely te best around and the little treet inside the parcel which is a nice surprise

10 août 2026
Avis spontané
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Réponse de CafePod

Hi Keith,

Thank you for your lovely feedback!

Your little rhyme is brilliant, and it’s wonderful to hear how much you’re enjoying the coffee, the choice of ground blends, and the super‑reliable delivery.

We love adding a little treat, so it’s great to know it brings a nice surprise when you open your parcel.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Great tasting coffee and great customer…

Great tasting coffee and great customer service.

2 août 2026
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Réponse de CafePod

Hi Pauly,

Thanks for your kind words!

It’s great to hear you’re enjoying the coffee and feeling well supported by the team.

We truly appreciate the feedback.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Always quick and efficient service

Always quick and efficient service. Well pleased. No treat in my box this time tho. 🙁

2 août 2026
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Réponse de CafePod

Hi Coral,

Thanks for sharing your experience with us!

I am so sorry to hear that you did not receive your usual treat with your subscription order. That must have been a glitch.

I have made a note to check your next order, to make sure the treat gets added to your order.

Thanks for supporting our small business, it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Excellent coffee from friendly

Excellent coffee from friendly, helpful and efficient people, what more could you want.

2 août 2026
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Réponse de CafePod

Hi Andrew,

Thank you for sharing your lovely feedback!

It’s wonderful to hear you’re enjoying the coffee and feel so well looked after by the team. Friendly people and great flavour is exactly what we aim for, so your message means a lot.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Great Coffee and quick delivery

Great Coffee and quick delivery

2 août 2026
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Réponse de CafePod

Hi Adam,

Thank you for sharing your feedback!

I am so pleased to know that your deliveries have been arriving smoothly and quickly and even more thrilled to know that you are enjoying the coffee.

Thank you for supporting our small business.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Great tasting coffee!!

Great tasting coffee!!!
Super fast delivery, I would not buy from anywhere else!

2 août 2026
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Réponse de CafePod

Hi Hayley,

Thank you for your kind words!

I am so happy to hear that you are enjoying the coffee and your deliveries have been arriving quickly. We truly appreciate the high praise and hope to continue our coffee journey together.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

The coffee is beautiful

The coffee is beautiful
Pity the delivery was stressful

31 juillet 2026
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Réponse de CafePod

Hi Anne,

Thanks for your feedback, we really appreciate it!

I am so sorry to hear that your recent delivery was stressful; we will send you an email shortly asking for some more details so we can investigate this for you.

Thanks for supporting our small business, it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

summer delivery

Delivery service & order

28 juillet 2026
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Réponse de CafePod

Hi Cécile,

Thank you for your kind words!

I am thrilled to hear that everything has gone smoothly with your order and delivery.

Thank you for supporting our small business.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Love this company

Love this company. I only buy decaf and have bought the decaf bundles before. This time before ordering I contacted customer services for advice on the blend to buy for the way I enjoy my coffee. Lovely efficient response that enabled me to place my order knowing I was buying the right blend for me. Highly recommend for fabulous smooth and rich flavours.

5 août 2026
Avis spontané
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Réponse de CafePod

Hi Dillian,

This is such a lovely message!

It’s wonderful to hear you’ve been with CafePod for years and still enjoy your decaf blends so much. I’m really glad the team could help you choose the right one this time around, it’s great knowing the advice made your order feel spot‑on.

Hearing how much you enjoy the smooth, rich flavours means a lot, and it’s lovely that you’d recommend us.

Thank you for taking the time to share your experience.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

The only coffee pods we ever buy.

I’ve been using Cafepod for quite a few years now and have never looked back. We use them in a dedicated pod Nespresso coffee machine

Our favourites are Supercharger and Brunch Blend, both caffeine and decaf. We’ll often drop in one of the other flavours for a change as well. We use mostly pods but do buy the ground coffee to take to work. We haven’t tried the beans.

We prefer the taste to any other pods we’ve tried and I can’t see that changing anytime soon.

The delivery service is great. Managing the subscription online is very simple.

For me the only down side is the faff of recycling the pods at home. Some of the other coffee companies have a scheme where you can send off the used pods for recycling without the hassle of extracting the used coffee, washing the aluminium pods and then putting them in your own bin. It can be hand-achingly time consuming.

28 juillet 2026
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Réponse de CafePod

Hi Julie,

Thank you so much for sharing this!

It’s wonderful to hear how long you’ve been enjoying CafePod and that your Nespresso machine gets such good use with your favourite blends. Supercharger and Brunch (both regular and decaf) are firm favourites for many, so it’s lovely to know they’re staples for you too.

Great to hear the delivery and subscription have been working smoothly, and that the ground coffee fits nicely into your work routine.

Really appreciate your honesty about pod recycling . I will pass your feedback to the team, as easier recycling options are something we’d love to offer in the future.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

The coffee is good

The coffee is good, delivery was on time & the service was amazing.
Thank you

28 juillet 2026
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Réponse de CafePod

Hi Lesley,

Thank you, really appreciate you sharing this!

It’s great to hear you’re happy with the coffee, the delivery and the way everything was handled.

Thank you for supporting our small business.

Best wishes,
Hafsa

Noté 3 sur 5 étoiles

Coffee good delivery service very bad.

Coffee good delivery service very bad.
As long as CafePod continue to use Evri for deliveries then I will hesitate in ordering from them in future.

27 juillet 2026
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Réponse de CafePod

Hi John,

Thank you for your helpful feedback & for your time!

We are so sorry to hear that you are not happy with Evri's service, we have just sent you an email to get to the bottom of any issues with your recent delivery.

We really care about each and every customer so we want to get to the bottom of any issues encountered.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Excellent product

27 juillet 2026
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Réponse de CafePod

Hi Ian,

Lovely feedback, thanks for sharing it.

So glad to hear you’re enjoying the product and that it’s hitting the mark for you.

Thank you for supporting our small business.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Always a great customer service

Always a great customer service, orders delivered on time with a very easy webpage

27 juillet 2026
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Réponse de CafePod

Hi Antony,

Thanks for your lovely feedback!

It’s wonderful to hear you’ve consistently had great support from the team, and that your orders arrive when they should.

Also glad the website feels easy to use. That’s exactly what we aim for.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Efficient

Efficient, fast service at a reasonable price!

27 juillet 2026
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Réponse de CafePod

Hi Jackie,

Thank you, we really appreciate your feedback!

It’s great to hear you’re happy with the service and finding everything nicely priced.

Lovely to know things are running smoothly for you.

Best wishes,
Hafsa

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