I ordered a Flat Timeless skylight on 5 September with free delivery estimated at 6–12 working days. What followed has been a complete shambles that has seriously delayed work on my house. On 15 Se... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very easy to order online, no hidden extras, delivery arrived the day after initially due to a courier issue but I was made aware of this which was great. I wasn't going to be in for the delivery but... Voir plus
L'entreprise a répondu
Purchased a flat roof window which was priced very competitive. Arrived within the advised time, well packed and really good quality.installation instructions on the website were very clear and we man... Voir plus
Excellent Straightforward Company to do business with. Superb high quality Roof Lights & Patio Doors, sold entirely without the 'Super Salesman' hype & pressure used to secure 'Sales Targets!! Also... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marchand de verre
- aussi dans
- Fournisseur de fenêtres
- Grossiste en matériel de construction
- Magasin de materiaux de construction
- Magasin de matériel pour l'entretien des toitures
- Magasin de rénovation
À propos de Cambridge Skylights
Écrit par l'entreprise
About Our Company
Cambridge Skylights offers high-quality skylight solutions to homeowners and businesses throughout the UK. Our skylights are designed to brighten up any space and add value to your property by bringing in more natural light.
Our Frameless Skylight Design
Experience unparalleled style and function with Cambridge Skylights' frameless designs. Our skylights offer a sleek and modern aesthetic that complements any home's interior and exterior, while providing maximum natural light and unobstructed views. Our frameless skylights are also energy-efficient and durable, ensuring long-lasting performance and value.
Choose Cambridge Skylights for:
- Maximum natural light
- Unobstructed views
- Superior energy efficiency
- Enhanced durability
Our high-quality materials and superior design ensure long-lasting performance and minimal maintenance. Elevate the look and feel of your home with Cambridge Skylights' frameless designs.
Coordonnées de contact
Allia Future Business Centre, CB4 2HY, Cambridge, Royaume-Uni
- 01223 782 348
- info@cambridgeskylights.co.uk
- cambridgeskylights.co.uk
4,5
Excellent
144 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly and helpful from the first…
Friendly and helpful from the first contact - even delivered (free of charge:) when we could not fit window on our truck!
24 février 2025
Réponse de Cambridge Skylights
Thank you so much! We're really glad we could step in and help with the delivery — sometimes it's the little things that make the biggest difference! It was a pleasure to assist from the very first contact, and we’re thrilled you had a positive experience with us.
– The Cambridge Skylights Team
Fantastic service all round.
Absolutely first rate service from the point of ordering through to delivery. Excellent customer service, helpful and knowledgeable staff and reliable delivery. We’ve had several products delivered separately, and will definitely return.
23 janvier 2025
Réponse de Cambridge Skylights
Thank you, Steve! We're so pleased to hear you've had a consistently positive experience with us — from ordering to delivery. It means a lot to know our team’s support and reliability stood out. We really appreciate your continued trust in us and look forward to helping with your next project!
– The Cambridge Skylights Team
Very happy but ensure the fixing kits are appropriate to the window size
The delivery was very accommodating with the window (1200 x 1800) carefully and securely enshrouded in timber. I was told that the silicones with the fixing kit that I bought with the window would only fit half of it! So, I had to buy the same again. That even turned out to be short so I would say get two of the clear one and three of the black one. The fitting instructions were fine and the builders followed them and the window went in relatively easily. Questions that I had previously were answered quickly and well. Thanks!
16 janvier 2025
Réponse de Cambridge Skylights
Thank you, Justin! We're really pleased to hear you’re happy overall and that the window arrived safely and was straightforward to install. Your feedback about the fixing kit quantities is genuinely appreciated — we’ll review our guidance to help future customers get exactly what they need first time. Glad to hear your questions were answered promptly and everything went in smoothly in the end. Thanks again for choosing Cambridge Skylights!
– The Cambridge Skylights Team
Our second order with the company
Our second order with the company. We like the product and the sales team were very proactive in getting them to us as quickly as possible
12 décembre 2024
Réponse de Cambridge Skylights
Thank you, Phil! We're delighted to have you back for a second order and really pleased to hear you’re happy with both the product and the service. The team works hard to make things as smooth and efficient as possible — we truly appreciate your continued support!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Hi Mihaly,
Thank you for your feedback — we're sorry to hear that your experience didn’t meet expectations. While we’re glad the product was acceptable, we always aim for both our service and products to be excellent. We’d really appreciate the chance to learn more about what went wrong so we can make it right and improve moving forward. Feel free to reach out to us directly at contact@cambridgeskylights.co.uk.
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Mr. Bruce! We’re really pleased to hear you experienced great, friendly service. We appreciate your feedback and support!
– The Cambridge Skylights Team
Very impressed
We were very impressed by the excellent communication, support and reliability of the Cambridge Skylights team.
22 novembre 2024
Réponse de Cambridge Skylights
Thank you, Guy! We’re so glad to hear you were impressed with our communication, support, and reliability — that’s exactly what we strive for. Really appreciate you taking the time to share your experience!
– The Cambridge Skylights Team
Always a great experience with Luke &…
Always a great experience with Luke & the team at Cambridge Skylights. Quick lead times, quality products and exceptional tracking, thank you
22 novembre 2024
Réponse de Cambridge Skylights
Thank you so much! We're thrilled to hear you've consistently had a great experience with Luke and the team. Quick lead times, quality products, and smooth tracking are exactly what we aim for — really appreciate your continued support!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Geoff! We're really glad to hear you were happy with the service — we appreciate your feedback and support!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Flynn! We really appreciate the recommendation — great to hear you had a positive experience with the team!
– The Cambridge Skylights Team
Arrived quicker than expected
Arrived quicker than expected
really well protected in wooden frame
looks great installed
4 octobre 2024
Réponse de Cambridge Skylights
Thanks, Ian! We're glad to hear your skylight arrived ahead of schedule and well protected — and even better that it looks great now it's installed. Appreciate you taking the time to share your experience!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Jan! We’re really pleased to hear you had a satisfying experience. Appreciate you taking the time to leave a review!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thanks so much, Ryan! We’re thrilled to hear you’re happy with both the service and the product. Really appreciate the great feedback!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Paul! We’re really glad you were happy with the prices, the service, and the product. Appreciate you taking the time to leave a review!
– The Cambridge Skylights Team
Staircase skylight
Excellent product, very pleased with our skylight. We purchased two the biggest being 800 wide × 1500 long which has been Fitted on our stairs changing the feel of our staircase & hallway. The light just floods in .Absolute game changer.
28 août 2024
Réponse de Cambridge Skylights
Thank you, Ricky! We’re so glad to hear how happy you are with your skylights — especially the one over your staircase. It’s amazing what a difference natural light can make, and we love hearing it's been a real game changer for your hallway. Thanks again for your kind words and support!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Martin! We’re so pleased to hear you had a great experience from start to finish. Really appreciate you taking the time to leave a review!
– The Cambridge Skylights Team
Good service and product,Delivered on time
Delivered on time, very helpful delivery team overall just what I wanted, thank you.
9 septembre 2024
Réponse de Cambridge Skylights
Thank you, Graham! We're really glad to hear everything arrived on time and that our delivery team was helpful. It’s great to know the product was just what you were looking for — we really appreciate your feedback!
– The Cambridge Skylights Team
Ordering was quick and easy
Ordering was quick and easy. Delivery was scheduled but no update day before, I checked and was told delayed. Then called day before new scheduled date and told definitely arriving. After enquiring by phone, I did receive a call back to confirm this and it did arrive the following day. Delivery driver did deliver where requested.
23 août 2024
Réponse de Cambridge Skylights
Thank you, Dene! We're glad to hear the ordering process was quick and easy, and that the delivery arrived as requested in the end. We appreciate your patience with the delay and are pleased our team was able to keep you updated and follow through. If there's anything else we can do for you, we're always happy to help!
– The Cambridge Skylights Team
Réponse de Cambridge Skylights
Thank you, Alison! We're glad we could help guide you on what to order — always happy to offer advice and support. Appreciate your feedback!
– The Cambridge Skylights Team
Company easy to contact
Company easy to contact. Great customer service. Good advice. Prompt delivery. Quality product. Would highly recommend.
21 août 2024
Réponse de Cambridge Skylights
Thank you, Veronica! We’re so pleased to hear you found us easy to reach and helpful throughout. It’s great to know the delivery was prompt and the product met your expectations. We really appreciate the recommendation!
– The Cambridge Skylights Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.