Camper UK Avis 

309
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff at Camper UK are first class. I had a terrible start to the day, smashed my overhead cab roof window. We all know how expensive these are, but they are also hard to find for a 9 year old Burstne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My local Burstner dealer was very unhelpful and incompetent. I contacted Camper Uk for advice and Connor took my call. He collected all the necessary information from me and set the ball rolling. He... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The entire team at camper uk worked extremely hard , and the weekend was an amazing experience, the food preparation would have taken so much time and the entertainment was fantastic, especially Shan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant experience purchasing our new motorhome from Camper UK. It's obviously a company that values their customers. Staff were extremely helpful, professional and friendly and made sure we were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de camping-cars
  2. Atelier de mécanique automobile
  3. Agence de location de camping-cars
  4. Atelier de réparation de camping-cars

Écrit par l'entreprise

A family run business based in Lincoln, Camper UK prides itself on being the complete motorhome company. Whether you are looking to purchase a new or used motorhome, repair or service your existing motorhome or are looking for parts and accessories, we can provide it all at Camper UK. We also have a dedicated fleet of hire motorhomes and our own leisure park for those looking to get away for a well-deserved break.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

309 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(309)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

What an amazing experience

What an amazing experience from ordering to delivery and customer support. David and the team are truly genuine company and always there to help with super fast response. Prices are great and 7 star service means they are our go to place. Fully recommend and don’t hesitate to reach out to them. AWESOME

30 avril 2025
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Réponse de Camper UK

Thank you for such an incredible review!

We’re absolutely thrilled to hear you had such a great experience from start to finish. David and the team work hard to deliver exactly that level of service, so your kind words mean a lot to all of us.

We’re proud to be your go-to place and really appreciate the recommendation. If you ever need anything, you know where we are we’re always happy to help.

Thanks again, and happy travels!

All the best,
Camper UK

Noté 5 sur 5 étoiles

When we bought our Liner 4 2 new from…

When we bought our Liner 4 2 new from you we knew there may be geographical issues as we live on the south coast. However NOTHING is too much trouble for your Waaranty department,Connor in particular , he is reactive, helpful and knowledgeable, you have a top performer in your company.

Life with a Carthago can be a challenge but Connor has our back!

14 avril 2025
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Réponse de Camper UK

Hi Sue,

Thank you so much for your lovely review! We’re really pleased to hear that despite the distance, you’ve felt fully supported by our team. Connor will be chuffed to know he’s made such a difference he really is a star and we’re lucky to have him.

We know Carthago ownership can come with its quirks, but we’re glad Connor’s been there to help you through it. If there’s ever anything else you need, don’t hesitate to get in touch.

Wishing you many happy adventures in your Liner 4 2!

Best regards,
The Camper UK Team

Noté 5 sur 5 étoiles

How customer service should be …

Excellent service from viewing to collection . Cannot recommend enough.. The process was smooth and a very detailed handover whixhbi appreciated as a newbie to Motorhomes.. A couple of snagging issues after collection which were immediately dealt without hesitation..

12 avril 2025
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Réponse de Camper UK

Hi Nicola,

Thank you so much for your kind words! We're delighted to hear you had such a positive experience from your first visit right through to collection. It’s great to know the handover was helpful as you begin your motorhome journey, and we really appreciate your trust in us to get those little snags sorted quickly.

Wishing you many memorable adventures ahead, and if you ever need us, you know where we are!

Best wishes,
The Camper UK Team

Noté 5 sur 5 étoiles

Great service right from reception to the service dept.

Great service, so easy to deal with and extremely helpful knowledgeable staff who genuinely care about old fashioned customer service. Even though we didn’t purchase our motorhome from them the team have gone the extra mile for us during our recent repair work. A big thank you also goes to the unsung heroes on reception particularly Sarah for ensuring all our correspondence and messages were passed to the right people and for keeping us informed with prompt replies throughout. Thank you

1 avril 2025
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Réponse de Camper UK

Hi Chris,

Thank you for taking the time to share such a lovely review. We’re so pleased to hear that your experience with us has been smooth and that our team, from reception to the service department, made you feel well looked after!

A special thanks for highlighting Sarah we’ll be sure to pass on your kind words to her and the rest of the team. We’re proud to have people who genuinely care about delivering great service.

You're always welcome at Camper UK!

Warm regards,
The Camper UK Team

Noté 5 sur 5 étoiles

5 star service 🍸🍸

I would like to say special thank you to Sarah for keeping me updated on a daily basis of the progress etc while my vehicle was in four warranty work
Camper uk seam to be getting it right again
THANK YOU 🤩 🤩🤩🤩🤩🤩🤩🤩🤩🤩😎

Regard Richard burton

4 avril 2025
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Réponse de Camper UK

Hi Richard,

Thank you for the brilliant review and the stars and emojis definitely made us smile! 🌟

We’re really glad to hear Sarah kept you well updated throughout your warranty work she’s fantastic at what she does, and we’ll make sure she sees your message. It’s great to know we’re getting it right, and your feedback means a lot to the whole team.

Thanks again, and we hope you’re enjoying your motorhome adventures!

All the best,
The Camper UK Team

Noté 2 sur 5 étoiles

Poor aftermarket service

Rather than be spontaneous with a review on this dealership immediately after purchasing I decided to leave it until the first service was completed which was after I owned the vehicle for a period of two years. I purchased a brand new vehicle from camper UK in April 2023 and after the Handover was completed I took the vehicle to Ireland where I discovered that there was a fault with the electronic switch for emptying the grey tank which obviously wasn’t picked up on the PDI. When I contacted Campers UK to arrange to have this issue fixed to my dismay the closest date to have it booked in was September 23 some 5 months later, eventually I arranged to have the part sent over to Ireland where another company sorted this issue out straight away which was something that should have been picked up during the PDI at Campers UK.
On my return to Campers UK this month to have a service and Habitation check done I informed them of several outstanding issues that needed fixed. On receiving the vehicle back they told me that some of those issues could not be identified during the service, however when I got the vehicle back to my location a couple of hours away the issue had returned as it had prior to the service.
I subsequently took videos of the issue and sent them to Camper UK the following day where I was told it would take a couple of days to get a response from the makers as camper UKs own technicians were unable to ascertain what the issue was.
Having contacted them again today as we are due to leave for another country at the end of this week I have been advised that it will take several weeks to get a response from the company. This has left our vehicle unusable!
In my opinion unless you live close to Lincoln I would strongly advise you purchase your Motorhome somewhere else as the aftermarket service is extremely poor given my expenditure in the first place, I feel once your initial purchase is made they move on to the next sale giving little consideration to previous customers.
UPDATE
Following on from my review today I was contacted by Connor who was very helpful and after getting the Service Manager involved in this matter,I trust we have got to the bottom of what the main concern is with this issue.

17 mars 2025
Avis spontané
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Réponse de Camper UK

Thank you for your feedback Paul. We're sorry to hear about the frustration you’ve experienced, but we’re pleased that Connor and our Service Manager were able to step in and help resolve the issue.

To clarify, the issue you experienced was caused by the frost protection valve, which is designed to open at around 3–4 degrees to protect your vehicle’s water system and boiler. This is a standard feature in many motorhomes and not a fault with the vehicle itself. The valve is checked and closed during the habitation check, but it will open automatically in cold weather to prevent damage.

That said, we completely understand your frustration. Things do occasionally go wrong with motorhomes, and our team isn’t immune to mistakes, we’re all human.

In this case, one of our newer service advisors initially thought it was a genuine leak and went down the wrong path, which contributed to the delay in getting things sorted. We apologise for any inconvenience this caused and appreciate your patience while we worked through it.

We value your business and remain committed to supporting you with any future queries or issues you may have. If there’s anything else we can assist with, please don’t hesitate to get in touch.

All the best, Camper UK

Noté 5 sur 5 étoiles

Camper UK Fantastic company to deal with

We have now bought our forever motorhome, and so glad that we chose Camper UK as our dealer, even though we live quite some distance away.
From the moment we walked through the doors, we knew we somewhere special.
Richard Sinclair, from the minute we spoke to him, we felt we'd known him forever, no pressure sales talk, very knowledgeable, and honest, and did I say funny, made us feel so comfortable and at ease.
Even though there was a new motorhome in the showroom, Richard was happy for us order one from factory, one to our own specification at the same deal and price, as we were not ready to take the one in the showroom because we had a eurpean trip planned and didn't want to do it in an unfamiliar motorhome.
Anyway we took delivery in October 2024 and by January we had compiled a list of niggles that required us to contact Camper UK for repairs under Warranty.
We spoke to Service Advisor, Sarah Smith, who will do anything in her power to help get things sorted, within a couple of days we were booked in and Sarah said all could be done within a day. Because of travel distance we decided to leave our motorhome with Camper Uk for the week, we all know when you are pressured to getting work done to a deadline, and I didn't want to put that pressure on.
One of the jobs was the passenger door mirror which was a little loose, unfortunately this couldn't be repaired, Sarah made a decision to remove the complete arm and mirror assembly from a new motorhome in the showroom, because one had to be ordered and would not arrive in time for the repair.
I can not praise Camper UK enough, but I will say this, if anyone is looking to buy a new or used motorhome, visit Camper UK first, you will not be disappointed.
Roger Horrocks

10 mars 2025
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Réponse de Camper UK

Thank you so much for your fantastic review Roger! We're thrilled to hear that you've found your forever motorhome with us, that’s exactly the kind of experience we strive to provide. It’s wonderful to know that Richard made you feel so comfortable and supported throughout the process, and we’ll be sure to pass on your kind words to him.

We're also delighted that Sarah and our service team could get your niggles sorted so quickly and even go the extra mile with the door mirror — it’s all about making sure you’re ready for the road without any stress!

It means a lot that you’ve taken the time to share your experience, especially as you’re travelling quite a distance to visit us. Wishing you many happy adventures in your new motorhome and remember, we're always here if you need us!

Thanks again, Roger — happy travels!
Camper UK

Noté 5 sur 5 étoiles

Fantastic Service

I bought my new to me MH in February after numerous visits to look at the huge range on offer. The Sales Team were always friendly and not pushy. Having chosen my dream MH everything went smoothly and the day we picked it up we were given an extensive walk round. The awning light needed to be replaced so that was ordered. During our first trip we found a few minor defects and niggles, all of which were taken onboard with no quibbles.

All in all a fantastic experience and I commend the sales team, repair department and everyone else we met. Truly a first class service.

7 février 2025
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Réponse de Camper UK

Thank you for your lovely review! We’re delighted to hear that you had such a positive experience finding your dream motorhome with us. It’s great to know that our Sales Team and Repair Department took good care of you, both during and after your purchase. We’ll be sure to share your kind words with the team! We hope you have many amazing adventures in your new motorhome - all the best Camper UK

Noté 5 sur 5 étoiles

First class service at Camper UK.

First class service at Camper UK.
Just had Burstner floor repairs completed. Great job by Dan and the valet team, excellent job with the floor, which particularly difficult needing lots of care and looked like new in and out when collected.
Big thanks to Connor and Jack for looking after us through the whole process - very professional, friendly approach, nothing too much trouble.
We particularly appreciated Dan taking us through the complete repair process when we first arrived and to Jack taking us through the completed work when we collected, to ensure we were happy.
Excellent.

26 février 2025
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Réponse de Camper UK

Thank you for your kind words! We're glad Dan, Connor, Jack, and the team provided excellent service and that you're happy with the floor repairs. We’ll pass on your thanks enjoy your travels! - All the best Camper UK

Noté 5 sur 5 étoiles

Cambelt change

Booked in for a cambelt change
Dropped off at a convenient time and was also able to collect the following week
Very good service

1 mars 2025
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Réponse de Camper UK

Thank you for your review! We're pleased to hear that the cambelt change went smoothly! We appreciate your kind words about our service we hope to see you again soon! - Happy Travels from Camper UK

Noté 5 sur 5 étoiles

Fantastic parts department

Have just ordered parts for my Burstner from Camper Uk and dealt with David Brain in the parts department who was not just knowledgeable but really helpful and efficient.
If I ever need anything for my Burstner motorhome ,Camper Uk will be my only call.

24 février 2025
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Réponse de Camper UK

Thank you for your fantastic review! We're delighted to hear that David provided such helpful and efficient service. We take great pride in ensuring our customers get the right parts and support for their motorhomes. If you ever need anything else for your Bürstner, we’ll be more than happy to assist. Happy travels from Camper UK

Noté 5 sur 5 étoiles

Air bag fault

This is the second time I’ve used CamperUK for work on my motorhome. I have always been happy with the work they have done. They don’t appear to be the cheapest option initially BUT are a Fiat Professional service centre and are quick to diagnose and rectify faults, saving labour costs in the long term. From dropping off my vehicle to them diagnosing, rectifying, and road testing was within a hour. I had been quoted 2 hours minimum labour from other repairers.

Contact and feedback from the service reception staff is excellent.

I will in future use them for routine servicing in the future

21 février 2025
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Réponse de Camper UK

Thank you for your fantastic 5-star review! We're so pleased to hear that you've had a great experience with our team and that our quick diagnosis and efficient service stood out. We always aim to provide expert care while keeping costs fair, and it's great to know we've earned your trust for future servicing. We look forward to welcoming you back, happy travels! - Camper UK

Noté 5 sur 5 étoiles

5 star service again from Camper UK

5 star service again from Camper UK. Very helpful & friendly team. They went the extra mile to sort out an issue with our fridge freezer, and motorhome service all done to the usual high standard, enabling us to get away on our trip as planned. Thank you Jack.S Alex David & the rest of the team. Ray

14 février 2025
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Réponse de Camper UK

Thank you, Ray, for your fantastic 5-star review! We’re delighted to hear that Jack, Alex, David, and the team went the extra mile to get everything sorted for you. Ensuring your motorhome is road-trip ready is always our priority, and we’re so pleased we could help you get away as planned. Wishing you many more great adventures see you next time! - Camper UK

Noté 5 sur 5 étoiles

Professional and fast service

Professional and fast service, helpful staff, fantastic facilities.

11 février 2025
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Réponse de Camper UK

Thank you Jacqueline for your wonderful review! We're so pleased you found our service professional and fast, with helpful staff and fantastic facilities. We truly appreciate your support and look forward to seeing you again in the future! - Camper UK

Noté 5 sur 5 étoiles

Very good service Richard was the best

Very good service Richard was the best
Would recommend him and camper uk

10 février 2025
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Réponse de Camper UK

Thank you for your fantastic 5-star review, Alan! We're thrilled to hear you received excellent service and that Richard made such a positive impact. We truly appreciate your recommendation and look forward to welcoming you back in the future! - Camper UK

Noté 5 sur 5 étoiles

Great Service

Got us in at short notice to replace missing drive belts.
Good communication from Jack to keep us informed on progress.

7 février 2025
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Réponse de Camper UK

Thank you for your 5 star review! We’re pleased we could get you in at short notice to replace the missing drive belts. We’ll be sure to pass on your compliments to Jack he’ll be happy to hear your feedback. If you need anything else, don’t hesitate to reach out! - All the best Camper UK

Noté 5 sur 5 étoiles

Our 5 star goes to Richard in sales

Our 5 star goes to Richard in sales. He goes the extra distance for his clients. We have no hesitation recommending Richard to anyone who is wishing to purchase.

1 octobre 2024
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Réponse de Camper UK

Thank you so much for your wonderful review! We're delighted to hear that Richard went the extra mile to help you with your purchase. We'll be sure to pass on your kind words to him. Your recommendation means a lot to us, and we're grateful for your support! - Camper UK

Noté 5 sur 5 étoiles

Tap repair of Eliseo

Very prompt repair as requested

17 décembre 2024
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Réponse de Camper UK

Thank you for your feedback! We're glad to hear that the tap repair on your Eliseo was carried out promptly and to your satisfaction. If you need any further assistance, don't hesitate to reach out! - Camper UK

Noté 5 sur 5 étoiles

Had a fantastic experience with Jack…

Had a fantastic experience with Jack from the service team, very polite young man. Got everything sorted with our van without any trouble, would recommend

3 décembre 2024
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Réponse de Camper UK

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Jack from our service team. We'll be sure to pass on your feedback to him. We really appreciate your recommendation and look forward to welcoming you again soon! - Camper UK

Noté 5 sur 5 étoiles

Brilliant service team

Great team at Camper Uk, but I must say that Jack in service is such a kind and pleasant gentleman that has helped me a number of times now, he always makes my day with his positive and confident attitude even when im struggling with various issues on my vehicle

13 décembre 2024
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Réponse de Camper UK

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you've had such positive interactions with our team, especially Jack. He's truly an asset to Camper UK, and it's wonderful to know that his kindness and confident attitude have made a difference for you. We'll be sure to pass on your lovely comments to him – they’re sure to make his day!

If there's ever anything else we can help with, please don’t hesitate to get in touch. Safe travels, and we look forward to seeing you again! - Camper UK

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