Camptech Products Avis 

194
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

We purchased the Camptech Starline Elite 260 around three months ago for our Elddis Chatsworth 155 after seeing one set up at Spinney in Knutsford. It was a bit of an impulse buy, but one we'v... Voir plus

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Noté 1 sur 5 étoiles

Sold as all season air awning fit for a seasonal pitch; it is not. Poor fit on our size 14 that allows water to pool in middle. Does not manage the heavy rain that Peak District gets & has comple... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased our first awning from Jeff Bowen Awnings. Amazing customer service. The awning is erected for all year purposes and has withheld all the awful weather we have had storms, 50mph winds w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lived in caravan for one year while we renovated our home, we had the Camptech Savanna Awning, purchased from Norwich Camping and Leisure, it was amazing. Even in the coldest days and nights it kept n... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'auvents

Écrit par l'entreprise

We supply Traditional and Inflatable Awnings, as well as Drive Away Awnings for Campervans and Motorhomes.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

194 avis

5 étoiles
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4,0

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(194)

48 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Camptech Kensington Air Awning

Bought a new Camptech Kensington awning at the Scottish caravan and camping show from Watson Caravans first class service from Andrew, great looking awning.

9 février 2025
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Réponse de Camptech Products

Hi Edward,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Excellent advice and buying experience…

Excellent advice and buying experience during the purchase or our awning at the NEC show.

19 octobre 2024
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Réponse de Camptech Products

Hi Keith,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Bought awning at the secc

Bought awning at the secc. Brilliant price and service

7 janvier 2025
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Réponse de Camptech Products

Hi Geraldine,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Great looking awning

Great looking awning, great price looking forward to using it for the first time in march

5 février 2025
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Réponse de Camptech Products

Hi Dave,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Manchester caravan & motorhome show

My wife & I bought a caravan late last year after 12 years away from caravaning in January we visited the caravan show in Manchester on the last day of the show we didn’t go Specifically to buy an awning but as we walked round we entered the area where many Awnings was on show by various companies we came across camptech & was very impressed with what was on show we really liked the thickness of the fabric & style we asked many questions about what was on display & also about the company because it was the first time of dealing with camptech after many years away we decided to buy a seasonal Awning we went for the Atlantis DL we was delighted with the price & also part of the deal a carnival windbreak was given we was looked after in very professional way there was no hard selling as the show was very busy it was still a very pleasant & relaxed experience we was told it would be 2 weeks delivery time it was with us in 3 working days exceptional service we will update at a later date as we won’t be able to use the Awning for the first time until the start of the coming season in a couple of months time once again thanks again for looking after us Joe & Julie 😊

19 janvier 2025
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Réponse de Camptech Products

Hi Mr & Mrs Holmes,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Starling Elite 200

New Awning came complete with all accessories, fitted easily back into the bag for transport and extra easy to inflate / peg out.

26 janvier 2025
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Réponse de Camptech Products

Hi Andy,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Visited the caravan show in October at…

Visited the caravan show in October at the NEC we wanted a full all season awning the camptech Atlantis caught my eye fab salesman from wandahome helped to pick the correct size for our twin wheel caravan went on to also purchase a camptech porch awning and a pull on sun shade really pleased with all purchased fab price and the blinds on the full awning will make life so much easier as hate messing with curtains
We previously had a camptech awning and loved it only brought new as upgraded to a new caravan which old awning wouldn’t fit 😃

20 octobre 2024
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Réponse de Camptech Products

Hi Kathy,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

camptech count dl

We bought the camptech count dl awning on the day we collected our Bailey unicorn Barcelona 2018. The quality is far superior to most awnings at any price range but at the retail price it’s just unbeatable. Dead easy to put up in 15 minutes with two of us. And it looks stunning

12 avril 2024
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Réponse de Camptech Products

Hi Adam,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Living in caravan for a year with Savanna Awning

Lived in caravan for one year while we renovated our home, we had the Camptech Savanna Awning, purchased from Norwich Camping and Leisure, it was amazing. Even in the coldest days and nights it kept not only dry but retained a degree of warmth. If we had gone out and came back late with snow and ice outside it was still dry and not damp in the awning. We stored so much inside, building materials, coats, shoes and even the tumble dryer! Cannot recommend this awning enough it was a game changer and made our year so much easier.

19 octobre 2024
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Réponse de Camptech Products

Hi Jane,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

I had an awning issue

I had an awning issue, spoke to Camptech directly who advised I needed to speak to my supplier. The awning was sorted within a week or so without too much hassle and my awning is ready for another holiday. The girls on the phone have been so friendly and helpful with all my questions they are a credit to Camptech

25 juillet 2024
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Réponse de Camptech Products

Hi Kathy,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

Purchased Camptech Atlantis DL in 2019…

Purchased Camptech Atlantis DL in 2019 and have just taken it down after its 4th season up on our seasonal pitch (did not use in 2020 due to Covid restrictions).
Had other makes of awning previously but found this to be the best value for money.
Still in great condition apart from expected discolouring due to length of time that has been pitched. Fabric and steel poles are of a high quality and considering it has been battered many times in some pretty ferocious storms, it has withstood well with no ripping or tearing.
When we come to replace in the future, will certainly be purchasing Camptech again

23 septembre 2024
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Réponse de Camptech Products

Hi Michelle,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience with our team!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 1 sur 5 étoiles

I have owned a camp tech full awning…

I have owned a camp tech full awning for a couple of years now and only used it a handful of times. The plastic tubes connecting the air beams keep splitting and I have had to replace multiple sections. The plastic used for the tubes seems to be poor quality and does not last. Hence the 12 month warranty. Save your money and avoid these awnings.

Bitterly disappointing.

30 août 2024
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Réponse de Camptech Products

Hi Sean,

We do sincerely apologise that you feel we were unable to assist with the mentioned awning issue.

We have checked our records and we cannot seem to find any contact from yourself directly with us or in relation to your name since 2022, it seems as though your awning was purchased in 2021. Additionally, our system does not show any record of a purchase made by you through our dealerships with regards to the above review.

Camptech carry a 12 month manufacturer’s warranty, your warranty is with the dealer that the purchase is made from and not directly with Camptech

Camptech Products Ltd, take after care service very seriously and will always come to a fair outcome for the end consumer with the dealer who have sold the product if the product is within its warranty period, if the product is out of its warranty period we will always do our best to assist as and where we can.

Best regards,
- Camptech Products Limited

Noté 3 sur 5 étoiles

Camptech Hampton Air Awning.

I purchased the Hampton Camptech Air Awning around the middle of February 2024 and here’s my honest review.
The good points : the fabric is good and hasn’t faded yet after 6 months and because of the air vents there’s no condensation.
Bad Points : There’s not enough material around the bottom to reach the ground even though I’m on fairly flat ground! The ladders that come with the awning aren’t enough to hold it down. No ropes came with it !
Heavy rain will come in through the zips due to not enough material to cover over the zips and no Velcro to hold in place! I have a video as proof. I’ve never seen water come in through zips on any of my cheap previous awnings.
Stitching hasn’t been finished properly and has come away especially noticeable at the doors.
Inner poles have no holders so in turn has ripped/ split the material at the bottom and flaps about in the wind.
These are simple things that Camptech has overlooked but a pain for the user. More attention to detail would make this a better product !

24 août 2024
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Réponse de Camptech Products

Hi Jackie,

Thankyou for your review with regards to our Hampton DL Awning.

Camptech are a brand/distributor and we do not sell directly to the public. Any issues that you may have with your awning will need to be reported directly to your dealership that you purchased this through for this then to be reviewed by our team. Did you raise the above issues with your Camptech Dealer?

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best Regards,
- Camptech Products Limited

Noté 1 sur 5 étoiles

Rubbish quality air beams

Had my Camptech air awning for 2 years but only used 5 weeks in total. Not the cheapest to buy and looked good quality but whilst away one of the air beams ballooned out of its casing and split all the roof. After taking it down we inspected all the roof beams and to our horror every one of the casings had rotted away and were all about to balloon out. Cheap materials are used that don’t last. I emailed Camptech who blamed us for over inflating! We never over inflated it and also let air out in hot weather. They suggested repairing it, it’s beyond repair! We have 30 years of caravan experience and this is the worst awning we have ever had. Don’t waste your money on Camptech.

9 août 2024
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Réponse de Camptech Products

Hi,

We do sincerely apologise that you feel we were unable to assist with the mentioned awning issue.

As you have not left your name on the review, please can we ask that you confirm your details and the email address for us. Further to this, all goods supplied by Camptech carry a 12 month manufacturer’s warranty, your warranty is with the dealer that the purchased is made from and not directly with Camptech

Camptech are a brand/distributor and we do not sell directly to the public. Therefore all enquires would be made to the dealer whom you had bought the awning from.

Camptech Products Ltd, take after care service very seriously and will always come to a fair outcome for the end consumer with the dealer whom have sold the product. If you can provide us with more information with regards to this we will happily look into this for you.

Noté 1 sur 5 étoiles

we paid over a thousand pound for a…

we paid over a thousand pound for a camptech awning its been up fr one month the poles bent and snapped at the corners the material stretched and gathered water it collapsed 4 times thousand pound wasted, gave up and bought an isabella awning didnt bother contacting supplier as they would find some excuse as to why this has happened

21 juillet 2024
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Réponse de Camptech Products

Hi Maggiee,

We do sincerely apologise that you feel we were unable to assist with the mentioned awning issue.

If you have not contacted the dealership you purchased this from and not given us a chance to even investigate the claimed issue on the product prior to buying another awning then unfortunately there is nothing that we can do if we are not aware of the issue.

Noté 2 sur 5 étoiles

Still under Warranty

Still under Warranty . Bought last year
1sent Wrong polls and when I said they had they said they do not make mistakes. Eventually, they admitted they had sent the Wrong ones which they sent me the right one out .
2 got Someone to put it up who's been doing it for 30 years?
Then took it down after a couple of weeks as came off. Site caravan went into storage. Coming up to a year this august and not used awning since ..
New site about 6 weeks ago but never put awing up as of bad weather then about 3 ago same Person put it up again and realised the corner of the stitching was coming away. And we couldn't get the tension, right?
So it it had been up for a week and obviously with rain they said It has stretched it even though. I was in the caravan when it was heavily raining and tried to get the water off. Took it straight back down. Got in touch with supplier.
They said it is not a seasonal. Awning in which I understand now. But my argument is it has not been up. Used as a seasonal pitch as far as I'm concerned using it for a few weeks at a time. Does not count as seasonal. Correct me if I am wrong So left with an awning which I have to take to get repaired. No pickup and will not honour the warranty.....
So people if you use camp tech, make sure you ask all the right questions. I thought I had at the time of purchase but their word against mine.
Warranty is not worth it. Paper, it's written on... Received email today. I can't reply to it To explain it has not been used at all for a season even though. I was on a seasonal pitch for a few weeks.

18 juin 2024
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Réponse de Camptech Products

Hi Dawn,

Thankyou for your review.

I have looked into this and I can see that you reported the initial frame error directly to your dealership on 26th June 2023, I can see the team replied on 27th June 2023 and the correct frame was sent to you that day.

Unfortunately in this case, you had used the awning outside of its intended purposes which is not covered under the Camptech warranty.

With regards to the reported issues, if a product is erected and tensioned correctly water should be unable to pool on the roof and should this start to occur should be removed immediately. You have said yourself that the awning was not tensioned correctly.

We have not contacted you directly with regards to the above, your warranty and all correspondence has been done directly through your dealership that you bought the product from.

Best regards,
- Camptech Products Limited

Noté 5 sur 5 étoiles

I bought a Atlantis dl awning there was…

I bought a Atlantis dl awning there was a problem with it I contacted the shop were I bought it they contacted campteck who promptly picked it up to send to there assessment centre but unfortunately DHL lost it so I contacted campteck my self all I can say is that the lady that took my call could not be anymore helpful and after a day of her looking to locate awning still not found she placed a new order that day for next day delivery for a brand new one once again I would like to thank the lady who helped sorry should of ask for her we tend to post negative feedback and not a lot of positive I would give her 5 stars for her help

23 mai 2024
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Réponse de Camptech Products

Hi Jason,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience with our team!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 1 sur 5 étoiles

camptech load of crap

Erected my camptech buckingham and notice hole where stiching giving way messaged the seller who messaged camptech and said I orderd wrong size not knowing how mtly caravan is sited on blocks and blamed the awning size .bemused as hole was there before I erected awning .going to trading standards as stiching was giving way. Advise leave campetch awning alone stay clear pay cheap get crap wipe ass with guarantee
I emailed you still no reply

6 mai 2024
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Réponse de Camptech Products

Hi Colin,

We do sincerely apologise that you feel we were unable to assist with the mentioned awning issue.

We have checked our records and we do not seem to find any contact from yourself directly with us, please can you confirm your details and the email address for us that you contacted and the dealership that you purchased this through?

Camptech are a brand/distributor and we do not sell directly to the public. Therefore all enquires would be made to the dealer whom you had bought the awning from.
If the item was still under warranty I am sure they would have passed on the enquiry directly to us.

Camptech Products Ltd, take after care service very seriously and will always come to a fair outcome for the end consumer with the dealer whom have sold the product. If you can provide us with more information with regards to this we will happily look into this for you.

Noté 5 sur 5 étoiles

We bought a Camptech awning for our…

We bought a Camptech awning for our Bailey Caravan last year to replace a Vango blow up batten type awning.
The Camptech is a metal pole type and is absolutely fantastic and we don't suffer from punctured air beams anymore.
We are really pleased with the after sales care from Camptech on replacing a small part that we lost. Their customer service is superb!

6 mai 2024
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Réponse de Camptech Products

Hi Adrian,

Thankyou for your 5 star review!

We are glad to hear that you have had such a positive experience with our team!

Camptech places a strong emphasis on building lasting relationships with its customers and our company values customer feedback!

Best regards,
- Camptech Products Limited

Noté 1 sur 5 étoiles

Bought a camptech Buckingham last year…

Bought a camptech Buckingham last year put it up on seasonal pitch just before Easter had heavy rain and collapsed went and retensioned and collapsed the next day again but bending the flimsy poles and ripped the awning contacted the supply and told to claim on caravan insurance didn’t even get a chance to use it we’ve been caravaning for over 30 years and it the worst awning we’ve had

30 mars 2024
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Réponse de Camptech Products

Hi Paul,

We do sincerely apologise that you feel we were unable to assist with the mentioned awning issue.

Camptech are a brand/distributor and we do not sell directly to the public. Therefore all correspondence would be made to the dealer whom you had bought the awning from.

We are sorry to hear your opinion with regards to the product but I have checked our records and can see no report from the dealer you purchased this from with regards to the issues with this awning.

In our warranty it does state that we recommend that the consumer insures the product against storm and accidental damage as this is not something covered under warranty.

Camptech Products Ltd, take after care service very seriously and will always come to a fair outcome for the end consumer with the dealer whom have sold the product.

We do always advise our dealers that if an issue arises that the customer take images before you report this to your retailer as soon as possible.

Best regards,
- Camptech Products Limited

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