Leasing my first car with AFL has been a brilliant experience. I wasn’t sure what to expect, but AFL made everything easy and straightforward. They guided me through each step, kept me updated, and ma... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve just had a brand new Mercedes electric van delivered and I am really happy with it. The staff at Car Leasing Made Simple/Van Leasing Made Simple were excellent from start to finish and they... Voir plus
L'entreprise a répondu
We have used AFL/Car Leasing Made Simple for a number of years to satisfy our fleet requirements. Service is always timely, helpful and personable. The Key Account Managers are great at finding the be... Voir plus
L'entreprise a répondu
Overall a pleasant experience with some nice, friendly voices at the end of the phone. Some important communication at times I felt could be improved and took a fair bit of patience. That said, I rec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de leasing automobile
- Concessionnaire automobile
- Société de crédit et de prêt automobile
- Garage automobile
- Service de location
Écrit par l'entreprise
Looking for a new lease car deal? We provide competitive car leasing deals for business and personal car leasing deals with free mainland UK delivery.
Coordonnées de contact
4th Floor, The Porter Building, 1 Brunel Way, SL1 1FQ, Slough, Royaume-Uni
- 0800 458 0113
- contactus@afl.co.uk
- carleasingmadesimple.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Supportive and professional company
The company offered me a great deal on a car of my choice. Moreover, they were very professional and supportive throughout the process and they have negotiated a delivery timeline that suited me best. The car had a minor defect that was sorted almost immediately and at no cost to me. Great company to do business with and highly recommend them

Réponse de Car leasing made simple™

Réponse de Car leasing made simple™
From my first phone call to the…
From my first phone call to the delivery of the vehicle, they kept me informed and everything went to the original time scale with no delays.
Excellent service and friendly staff.

Réponse de Car leasing made simple™
CLMS
CLMS is great but one of the sales staff who I discovered is no longer working there, ordered my new car too early. As a result, it sat in a compound for nearly 3
months before I was able to take it on.

Réponse de Car leasing made simple™
Really helpful and professional
Really helpful and professional - good communication and a fair price.

Réponse de Car leasing made simple™

Réponse de Car leasing made simple™
Great company
Everything was quick, efficient and they had the best price at the time of ordering my car.

Réponse de Car leasing made simple™
I had an excellent experience with…
I had an excellent experience with Chloe Edwards from start to finish. The whole car leasing process was smooth, straightforward, and completely stress-free. Chloe was professional, knowledgeable, and always quick to respond to any questions I had.
She took the time to explain all the options clearly, made sure I understood every step, and kept me updated throughout the entire process. Nothing ever felt rushed or pressured — just honest advice and outstanding customer service.
From the initial enquiry to receiving the car, everything was handled efficiently and with great attention to detail. I wouldn’t hesitate to recommend Chloe to anyone looking for a reliable and seamless car leasing experience.

Réponse de Car leasing made simple™
Really good service
Really good service, always checking in on progress and competitive offers.

Réponse de Car leasing made simple™
Helpful and quick
Chloe, our account manager, is always very helpful, very quick in responding to questions and knowledgeable.

Réponse de Car leasing made simple™
Great Experience
Great Experience - highly recommended. We got lots of different quotes from Naomi - and she was always great to deal with

Réponse de Car leasing made simple™
Not the best experience
On initial order I was told delivery 1-2 weeks as the vehicle was in stock. After the initial delivery date was given, this came and went. Eventually after much pushing on my part - i managed to get a confirmed delivery date - some 4 weeks after the original order.
Delivery date came, and I waited until after 3 pm before phoning to as where the vehicle was, at this point I was told there was a 'problem with the delivery company' and I wasn't getting my vehicle. No-one had thought to call/email/ send smoke signals to inform me, which is very poor customer service.
This also left me without a vehicle for the weekend, and meant another day off work for the delivery that was rescheduled on the Monday. In fairness to the people I spoke to - they were very helpful in trying to resolve, but still I felt it shouldn't have taken a phone call from me to prompt any action.

Réponse de Car leasing made simple™
⭐️⭐️⭐️⭐️ Outstanding Customer Service from…
⭐️⭐️⭐️⭐️ Outstanding Customer Service from Louise McDonnell
I had an excellent experience working with Louise McDonnell. She was incredibly patient throughout the entire lease process and truly went above and beyond to make sure I secured the right deal tailored to my specific needs.
Nothing was ever too much trouble , she took the time to review options carefully, explain everything clearly, and ensure I felt confident in my decision. Her professionalism, attention to detail, and genuine willingness to go the extra mile really stood out.
Louise is an absolute credit to the company, and I’m very much looking forward to working with her again in the future. Highly recommended!

Réponse de Car leasing made simple™
2nd car lease from CLMS
2nd car leased from Craig at CLMS and always a pleasure to deal with, document signing process was super easy and everything was again explained to me so there were no surprises, many thanks

Réponse de Car leasing made simple™
Leasing really was simple
Easy process to secure the leases, good prices and the vans were delivered to our door at the time they said they would. The vans look fantastic and will be great additions to our fleet.

Réponse de Car leasing made simple™
I have a great experience with the team…
I have a great experience with the team especially with Conor
Very professional service and he gave me the confidence to make sure I had the right decision also the team very friendly and supportive and helpful
Overall I’m very happy with the service
I definitely will recommend it to anyone

Réponse de Car leasing made simple™
Car leasing made simple
I've been leasing cars through Car Leasing Made Simple for many years now and they've consistently made the process straightforward, reliable, and hassle-free.
A huge thank you to Chloe, who I've dealt with for a long time. She's incredibly patient, knowledgeable, and professional – guiding me through options, handling changes to specs without any fuss, and always responding quickly.

Réponse de Car leasing made simple™
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







