Car leasing made simple™ Avis 

2 188
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Leasing my first car with AFL has been a brilliant experience. I wasn’t sure what to expect, but AFL made everything easy and straightforward. They guided me through each step, kept me updated, and ma... Voir plus

Noté 5 sur 5 étoiles

I’ve just had a brand new Mercedes electric van delivered and I am really happy with it. The staff at Car Leasing Made Simple/Van Leasing Made Simple were excellent from start to finish and they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used AFL/Car Leasing Made Simple for a number of years to satisfy our fleet requirements. Service is always timely, helpful and personable. The Key Account Managers are great at finding the be... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall a pleasant experience with some nice, friendly voices at the end of the phone. Some important communication at times I felt could be improved and took a fair bit of patience. That said, I rec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de leasing automobile
  2. Concessionnaire automobile
  3. Société de crédit et de prêt automobile
  4. Garage automobile
  5. Service de location

Écrit par l'entreprise

Looking for a new lease car deal? We provide competitive car leasing deals for business and personal car leasing deals with free mainland UK delivery.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 188)

204 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Supportive and professional company

The company offered me a great deal on a car of my choice. Moreover, they were very professional and supportive throughout the process and they have negotiated a delivery timeline that suited me best. The car had a minor defect that was sorted almost immediately and at no cost to me. Great company to do business with and highly recommend them

18 mars 2026
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Réponse de Car leasing made simple™

Thank you for the feedback. We're pleased everything worked out well for you, especially getting the timing right and resolving the issue quickly — that’s exactly how it should be.

The Car Leasing Made Simple Team

Noté 4 sur 5 étoiles

Made it easy.

18 mars 2026
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Réponse de Car leasing made simple™

Thanks Allan — short and simple, just how we like it! Glad we could make things easy for you.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with. Good communication.

16 mars 2026
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Réponse de Car leasing made simple™

Thanks for your feedback. Glad you found everything easy to deal with and communication clear throughout.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

From my first phone call to the…

From my first phone call to the delivery of the vehicle, they kept me informed and everything went to the original time scale with no delays.
Excellent service and friendly staff.

13 mars 2026
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Réponse de Car leasing made simple™

Thank you, Jeffrey. Great to hear everything stayed on track and the team kept you informed from start to finish.

Noté 4 sur 5 étoiles

CLMS

CLMS is great but one of the sales staff who I discovered is no longer working there, ordered my new car too early. As a result, it sat in a compound for nearly 3
months before I was able to take it on.

3 mars 2026
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Réponse de Car leasing made simple™

Thank you for your feedback, Irene. We appreciate your kind comments about our service and apologise for the timing issue you experienced with the vehicle order.

Your feedback is important and helps us continue improving our processes.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Really helpful and professional

Really helpful and professional - good communication and a fair price.

2 mars 2026
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Réponse de Car leasing made simple™

Thank you for your kind review, Chris. We're pleased to hear you found the team helpful and professional and that communication throughout the process was clear.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Excellent communication and service

Excellent communication and service

5 mars 2026
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Réponse de Car leasing made simple™

Thank you for your feedback, Suzanne. We're delighted to hear you were happy with the communication and service provided.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Great company

Everything was quick, efficient and they had the best price at the time of ordering my car.

26 février 2026
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Réponse de Car leasing made simple™

Thank you for your review. We're pleased to hear the process was quick and efficient and that we were able to offer you a competitive price at the time of ordering.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Chloe Edwards from start to finish. The whole car leasing process was smooth, straightforward, and completely stress-free. Chloe was professional, knowledgeable, and always quick to respond to any questions I had.

She took the time to explain all the options clearly, made sure I understood every step, and kept me updated throughout the entire process. Nothing ever felt rushed or pressured — just honest advice and outstanding customer service.

From the initial enquiry to receiving the car, everything was handled efficiently and with great attention to detail. I wouldn’t hesitate to recommend Chloe to anyone looking for a reliable and seamless car leasing experience.

10 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for such a thoughtful review, Chris.

We're delighted to hear Chloe looked after you so well and made the process smooth from start to finish — we’ll be sure to pass on your kind words to her.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Really good service

Really good service, always checking in on progress and competitive offers.

23 février 2026
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Réponse de Car leasing made simple™

Thanks for sharing your feedback, Lee. We're pleased to hear the team kept in touch and helped guide things along with competitive offers.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Helpful and quick

Chloe, our account manager, is always very helpful, very quick in responding to questions and knowledgeable.

26 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for your review, Nicola.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Great Experience

Great Experience - highly recommended. We got lots of different quotes from Naomi - and she was always great to deal with

4 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for the recommendation. We're really pleased Naomi was able to help with different quotes and make the process a positive experience.

The Car Leasing Made Simple Team

Noté 2 sur 5 étoiles

Not the best experience

On initial order I was told delivery 1-2 weeks as the vehicle was in stock. After the initial delivery date was given, this came and went. Eventually after much pushing on my part - i managed to get a confirmed delivery date - some 4 weeks after the original order.
Delivery date came, and I waited until after 3 pm before phoning to as where the vehicle was, at this point I was told there was a 'problem with the delivery company' and I wasn't getting my vehicle. No-one had thought to call/email/ send smoke signals to inform me, which is very poor customer service.
This also left me without a vehicle for the weekend, and meant another day off work for the delivery that was rescheduled on the Monday. In fairness to the people I spoke to - they were very helpful in trying to resolve, but still I felt it shouldn't have taken a phone call from me to prompt any action.

20 février 2026
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Réponse de Car leasing made simple™

Hi Liam,

Thank you for taking the time to share your feedback.

I’m sorry for the frustration caused during your delivery process. All dates provided at the point of order are estimated and can be subject to change, even on stock vehicles. Stock vehicles typically take around 3–4 weeks from order to delivery, and your delivery was booked within this expected timeframe.

The supplying dealership is responsible for arranging and completing the delivery, and it was only when you contacted us to chase the vehicle that we became aware there was an issue on their side. I appreciate how disappointing it must have been not to be informed sooner, and I understand the inconvenience this caused, including being left without a vehicle and needing to take additional time off work.

As agreed, the cost of the hire car will be refunded to you. We received the invoice on Monday, and it is currently being processed.

Thank you for your patience, and I’m glad our team were able to support you once the issue was identified. If there is anything further you need, please let me know.

Car leasing Made Simple Team

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️ Outstanding Customer Service from…

⭐️⭐️⭐️⭐️ Outstanding Customer Service from Louise McDonnell

I had an excellent experience working with Louise McDonnell. She was incredibly patient throughout the entire lease process and truly went above and beyond to make sure I secured the right deal tailored to my specific needs.

Nothing was ever too much trouble , she took the time to review options carefully, explain everything clearly, and ensure I felt confident in my decision. Her professionalism, attention to detail, and genuine willingness to go the extra mile really stood out.

Louise is an absolute credit to the company, and I’m very much looking forward to working with her again in the future. Highly recommended!

20 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for such a thoughtful review, Jarnail.

Louise will be really pleased to hear how much you appreciated her support throughout the process — she always takes great care in helping customers find the right deal. We look forward to working with you again in the future.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

2nd car lease from CLMS

2nd car leased from Craig at CLMS and always a pleasure to deal with, document signing process was super easy and everything was again explained to me so there were no surprises, many thanks

20 février 2026
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Réponse de Car leasing made simple™

Thank you for coming back to us again, Max — it means a lot.

We're glad Craig made the process straightforward and that everything was clearly explained along the way.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Leasing really was simple

Easy process to secure the leases, good prices and the vans were delivered to our door at the time they said they would. The vans look fantastic and will be great additions to our fleet.

18 février 2026
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Réponse de Car leasing made simple™

Thank you for your feedback. We're really pleased the process was smooth and that the vans arrived exactly as expected — great to hear they’ll be a strong addition to your fleet.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

I have a great experience with the team…

I have a great experience with the team especially with Conor
Very professional service and he gave me the confidence to make sure I had the right decision also the team very friendly and supportive and helpful
Overall I’m very happy with the service
I definitely will recommend it to anyone

16 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for your kind words, Ronen.

We're glad Conor and the team were able to support you and help you feel confident in your decision. We really appreciate the recommendation.

The Car Leasing Made Simple Team

Noté 5 sur 5 étoiles

Car leasing made simple

I've been leasing cars through Car Leasing Made Simple for many years now and they've consistently made the process straightforward, reliable, and hassle-free.
A huge thank you to Chloe, who I've dealt with for a long time. She's incredibly patient, knowledgeable, and professional – guiding me through options, handling changes to specs without any fuss, and always responding quickly.

17 février 2026
Avis spontané
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Réponse de Car leasing made simple™

Thank you for your continued loyalty, Shaun – we really appreciate it.

We’ll be sure to pass your kind words on to Chloe – she’ll be delighted.

The Car Leasing Made Simple Team

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