Michael at the customer service ia brillante!! Very helpful, quick and efficient in his replies!!! I am regular customer of carl scarpa buying their shoes for the last 6 years and I will never change... Voir plus
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Bought ankle boots online. Great sale price. Decided on click and collect. Only problem I had was while I got an email saying the boots had been dispatched, I didn’t get an email saying they had been... Voir plus
Delivery was fast and boots are very comfortable 👌. This was my first time purchasing from Carl Scarpa and I recommend them for style and comfort.
These sandals are so comfortable as well as being beautiful.The leather is so soft I feel I am walking on air. I have bought Carl Scarpa before and still enjoy wearing my red shoes bought several year... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com
Coordonnées de contact
21 North Park, Finglas, Dublin 11, Ireland, D11 YV38, Dublin, Irlande
- +353 1 864 1955
- online@carlscarpa.com
- carlscarpa.com
4,5
Excellent
3 k avis
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great wedge shoes
Great shoes, really comfortable and very tempted to get other colours too!
18 mars 2026
Réponse de Carl Scarpa
Hi Brid,
Thank you for taking the time to leave a review.
We are sorry to hear that your shoes were tight fitting. We are always happy to help you find your perfect pair so please feel free to reach out should you have any questions on fit, sizing or anything else.
Kind Regards,
Michael
Good customer service
12 mars 2026
When you purchase shoes from Carl…
When you purchase shoes from Carl Scarpa you know that means the very best in quality and comfort.
11 mars 2026
Visited the Winchester store today and…
Visited the Winchester store today and had a wonderful experience with Philippa who fitted me with a great new pair of boots. They are so soft and comfy. Thank you Philippa for your service.
14 mars 2026
Avis spontané
Brilliant service
Can't fault them. I love their shoes but had to return my last pair. Not the company's fault, I have small feet and pull-ons were just too big. The size three fit me if they have laces...
No problem with returns.
Customer service is second to none.
4 mars 2026
Réponse de Carl Scarpa
Hi Susan,
Thank you so much for your kind review!
We are glad to hear that you loved the shoes but it is unfortunate that you had to return them.
We are always happy to help with any sizing queries so please don't hesitate to reach out should you have any questions to help you find your perfect pair!
Warm Regards,
Michael
Carl Scarpa Customer Service
Awful customer service!
Awful , Awful customer service !
I’m a local resident and have visited this shop a few times. Unfortunately, the customer service from the current shop assistant/manager is very rude and unprofessional. She often makes faces, mutters behind customers’ backs, and seems annoyed when people try items but don’t buy.
This morning I tried two pairs of boots but they didn’t have my size. As I was leaving after saying thank you, I heard her muttering “oh my God” behind me in an annoyed tone. It felt very disrespectful.
It’s disappointing to experience this in an independent shop in central Bath. Previously there was a lovely blonde lady working there who was welcoming and professional, but the current atmosphere is completely different. I won’t be returning while she is working there.
12 mars 2026
Avis spontané
The most comfortable shoes and boots I…
The most comfortable shoes and boots I have ever worn.
2 mars 2026
Collection from Grafton Street shop
Collection from Grafton Street shop. The very helpful staff helped me find an alternative size of the boots I'd chosen. The staff were professional, patient and friendly. I love my new boots, so it was a great experience all round. Thank you.
26 février 2026
Already reviewed
Already reviewed! Excellent comfortable, stylish and well made boots. Great with skirts or trousers. ❤️
17 février 2026
The staff were so polite, knew their stuff and a pleasure to deal with
The staff, the ease of refund
and general ambience
12 février 2026
Great, boot's, & great style, love them,
Great boot's, very stylish 5 star, thanx carl scarpa
3 février 2026
Love the shoes but soooo sorry your…
Love the shoes but soooo sorry your Richmond branch closed.
12 février 2026
I love my new green boots…
Wore my new boots for the first yesterday and feel very comfortable I do have a bunion but since the leather is soft then I think with another time wearing they will have settled down in that area as I have this firstly with most footwear…
They look beautiful when on the green colour is amazing and would certainly order again from this company…
27 janvier 2026
Quick efficient & well made shoes
4 février 2026
Delivery is always quick and shoes are…
Delivery is always quick and shoes are the best
9 février 2026
Excellent experience all around.
Fast, efficient purchase & delivery. Great packaging.
1 février 2026
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