Gidday from Australia I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this... Voir plus
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Lisez les avis des autres
This company has some excellent reviews which led me to give them a go for a quotation. However when I requested a quotation we were let down. The font of office were excellent. We were told a gu... Voir plus
Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Voir plus
L'entreprise a répondu
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Coordonnées de contact
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Royaume-Uni
- 01905 954045
- sales@carpetandflooringonline.com
- carpetandflooringonline.com
4,4
Excellent
417 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The representative over estimated on…
The representative over estimated on the materials ordered by over £1000. when ordering thaey stated that as long as the materials where unopened the would return the product i did not use
3 mars 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
As a supply-only company we cannot take any responsibility for the amount of material you order, this is not possible since we have not seen the project. We can only advise you based on the square meterage supplied to us, but ultimately it is your responsibility to check that your order meets your requirements. Our product pages clearly display the amount of flooring contained within each pack so that you are able to work out how much you require bases on your own measurements.
We do accept returns of unopened packs but as with most retailers, we only accept returns within 30 days of you receiving your order. In this case it appears that your initial order was placed over 3 months prior to you requesting to return your goods. The reason for this 30 day window is due to batch numbers changing on production of flooring making it very difficult to resell returned products outside of a certain timeframe or return them to the manufacturer.
Excellent service from start to finish
Excellent service from start to finish, great communication, floor looks amazing 🤩
25 avril 2023
Réponse de Premier Carpet & Flooring Online
That's great! So glad we were able to help and we hope you love your new floor for many years to come.
Absolutely excellent service as always!
23 avril 2023
Réponse de Premier Carpet & Flooring Online
That's great, thanks for taking the time to review us
Antico flooring
Very helpful when I phoned to ask for guidance. Very helpful and professional company, will be using again
17 avril 2023
Réponse de Premier Carpet & Flooring Online
That's great for our team to know, thank you
Amazing service from Tom
Amazing service from Tom, quick to respond and done an amazing price.
Arrived very quickly after placing the order. Definitely recommend
27 avril 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
Thanks for the great review, glad we were able to provide such a positive service.
Flooring
I bought amtico flooring, I phoned the company to confirm price and delivery, sales assistant was really helpful, delivered from England to Scotland within a week over the Easter holidays and still saved £300.00 compared to buying from my local supplier.
4 avril 2023
Réponse de Premier Carpet & Flooring Online
Thanks for the great review, we hope you love your new floor for many years
Great service and delivered everything…
Great service and delivered everything as requested 👍
29 mars 2023
Réponse de Premier Carpet & Flooring Online
Thank you for taking the time to review us!
Réponse de Premier Carpet & Flooring Online
That's great to hear, thank you :)
Ordered online and received excellent…
Ordered online and received excellent advice prior to placing order from Tom. Flooring arrived sooner than expected and really competitively priced.
30 mars 2023
Réponse de Premier Carpet & Flooring Online
So glad we could help, we hope you love your new flooring.
Brilliant service
Brilliant service, good price, always fast and friendly. Would use again and again.
29 mars 2023
Réponse de Premier Carpet & Flooring Online
That's excellent, glad we could help
Highly recommend this company great service
I ordered Amtico tiles the price was good and fast delivery arrived early than delivery time given. Would highly recommend this company. Tom whom I spoke to was very helpful
28 mars 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
Thanks for the review, Tom will be pleased with the positive feedback!
Great service
Was unable to source the discontinued carpet I wanted until I tried this company. Two other companies I tried just looked at the stocks on the computer listings but Tom went the extra mile to contact the manufacturer to ask if they had any left and hey presto I had my carpet. Great price and great communication throughout. Would use this company again.
20 mars 2023
Réponse de Premier Carpet & Flooring Online
That's great to hear! Thanks for leaving such a fantastic review
Great service and no hard sell.
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again I didn’t feel pressured or pushed to buy.
When I did place my order I was pleasantly surprised that the carpet did indeed come as quickly as promised unlike other suppliers who were quoting much longer time frames.
All in all I couldn’t fault my experience.
20 mars 2023
Réponse de Premier Carpet & Flooring Online
Thanks for leaving such a positive review, it really helps our team to know they are doing a great job!
Excellent service
14 mars 2023
Réponse de Premier Carpet & Flooring Online
That's great to know, thanks :)
Efficient and helpful service.
13 mars 2023
Amtico order
Honestly, I was sceptical about ordering Amtico from an online retailer - it's a lot of money if it doesn't arrive or if its poor quality, etc, but was very happy with this company. I requested multiple quotes for different products as kept changing my mind. All quotes came in a timely fashion and all queries were answered with extra advice given where needed. Amtico arrived faster than expected with advanced notice of delivery. Great customer service and great price! Would definitely recommend and use again 👍
2 mars 2023
Réponse de Premier Carpet & Flooring Online
So glad you were pleased with our service, we hope you love your new floor for many years to come
Top class service.
Reliable, courtious and professional from first call to confirmation of delivery.
Definately be using supply services again.
Cheers👍
1 mars 2023
Réponse de Premier Carpet & Flooring Online
So glad we could help! Thanks for the review :)
Absolutely excellent at what they do
Absolutely excellent at what they do. Honest and knowledgeable consultancy. Outstanding quality of work done. Lovely people. I'm a repeat customer (for good reason). Eleven out of ten.
20 février 2023
Avis spontané
Réponse de Premier Carpet & Flooring Online
Such a brilliant review - thank you! It means a lot to our team to know they are doing an great job
Réponse de Premier Carpet & Flooring Online
Super, thanks for the review!
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