I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus
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I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus
L'entreprise a répondu
I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus
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Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus
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Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus
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Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.
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A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Beautiful ring, perfect for my wife’s birthday! The whole process was quick, easy and reliable. Gorgeous quality and a lovely shopping experience. Highly recommend! ❤️

Réponse de Carrie Elizabeth Jewellery
This is such a beautiful ring! I got the medium and I’m a US 7.5. It fits perfect. It shipped to America very quickly and easily. I love it!

Réponse de Carrie Elizabeth Jewellery

Réponse de Carrie Elizabeth Jewellery
I brought a lovely silver cat charm and it’s just beautiful. Customer service were very quick to reply to a question I had. I was very impressed with them, they confirmed that it would fit onto a bracelet. Delivery was quick and it came in a beautiful pouch, well packaged. Carrie Elizabeth jewellery is just fab, lots to choose from. I highly recommend them and I will definitely be purchasing more items.

Réponse de Carrie Elizabeth Jewellery

Réponse de Carrie Elizabeth Jewellery
Ordered a Polki diamond ring in memory of my husband who died last year.
Beautiful item, sparkles so much. Nice packaging and speedy delivery.
Morse rings next on the horizon.

Réponse de Carrie Elizabeth Jewellery
I have not used the product yet but the ease of ordering and speed of service were great

Réponse de Carrie Elizabeth Jewellery
My earrings were sent super fast. Small enough to fit through the letterbox which was great. The earrings were gorgeous, turquoise with flecks of gold and the gold vermeil surround. The post clicks on several places so you can wear them with confidence they will be secure. Stone is about the size of a small fingernail. Perfect and so happy with my purchase.

Réponse de Carrie Elizabeth Jewellery
Recent order 317212 return
I am new to Carrie Elizabeth and have placed 2 recent orders ( both fairly high in value).
My first recent return was processed incredibly swiftly which was really reassuring.
I had cause to return the two soleil bracelets and despite the return package being received several days ago and me following up the status of my return ( along with sharing pictures of my return, proof of postage etc) I still have had no reply nor update on my refund which is over £100 in combined value.
This is disappointing when my first order and return was much more positive which encouraged me to place my 2nd order
I hope I will get update on my return ASAP
Update - this matter has now been resolved and the CE team advise that they have had an exceptionally busy period hence the delays. Hopefully the ususal swift standards will now resume for any future orders. Thank you

Réponse de Carrie Elizabeth Jewellery
The jewellery I order is delivered promptly.
The pieces they have are beautiful and I have ordered 3pieces so far.

Réponse de Carrie Elizabeth Jewellery
A smooth checkout process, fast delivery, beautiful products and customer service!

Réponse de Carrie Elizabeth Jewellery
This is my come to business for quality gifts and I'm never ever disappointed by the arrivals or service...
Not given the latest present which came beautifully packaged and looks stunning but I'm forever a FAN and customer.Top class service from staff and team , and I was a buyer in Liberty for many years and I compare the service and products to those days.

Réponse de Carrie Elizabeth Jewellery
I brought the green amethyst pendant as a gift for my daughter. Its lovely quality pendant that will be much love by her. The stone is a beautiful pale green. Carrie Elizabeth has beautiful well made unusual jewelry. Lovely website easy to use and delivered on time and well packaged.

Réponse de Carrie Elizabeth Jewellery
I ordered a necklace as a gift for my daughter who had seen it on Carrie Elizabeth website. She wont see it for a few weeks yet but the necklace is quite beautiful and tge delivery was very speedy. Thank you

Réponse de Carrie Elizabeth Jewellery
I was very impressed with the variety of quality items available and the ease of ordering.
The item was received within a week and the packaging was quality, kept the item safe and very attractive.
Will definitely purchase from Carrie Elisabeth Jewellery again.

Réponse de Carrie Elizabeth Jewellery
Earrings received are very beautiful. Communication is excellent.

Réponse de Carrie Elizabeth Jewellery
It had been very simple from start to finish, the products look great on the web site, they have been ordered for my wife’s birthday present so won’t see them for a while as her birthday is in November

Réponse de Carrie Elizabeth Jewellery
I was given a Carrie Elizabeth bangle for my 60th birthday by my son. The first day I wore it I lost it. I was devastated. The bangle was sold out on line and couldn’t be found on eBay of other sites. I contacted CE customer service and my email was answered by Parul. Parul went above and beyond to source a replacement for me. She kept in touch with me and eventually found one from CE own collection. I cannot thank Parul and CE enough for their kindness, persistence and generosity.

Réponse de Carrie Elizabeth Jewellery
I have ordered a silver plated gemstone birth stone chain bracelet recently and less than a month after purchase it has tarnished despite a very careful treatment, no water, no perfume, no lotions were near it. Only my skin. The item was on offer for £75 and I’m afraid to say it was not worth more than £10. Absolutely would not recommend as the price was extortionate for how long it lasted. I have contacted Carrie Elizabeth and have attached pictures of the item in tarnished condition, but the customer service was very disappointing. I was advised to try to backend it myself with a cotton bud. Waste of money, do not buy. Ridiculous.
Will not trust this brand again.

Réponse de Carrie Elizabeth Jewellery
Lovely jewellery and very fast delivery!
Informed at every stage of delivery.

Réponse de Carrie Elizabeth Jewellery
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