Carrie Elizabeth Jewellery  Avis 

1 137
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Joaillier

Écrit par l'entreprise

Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(1 137)

273 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful ring & excellent service!

Beautiful ring, perfect for my wife’s birthday! The whole process was quick, easy and reliable. Gorgeous quality and a lovely shopping experience. Highly recommend! ❤️

12 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your wonderful review! We’re delighted to hear that the ring was the perfect birthday gift for your Wife and that you had such a smooth and enjoyable shopping experience. We hope she absolutely loves wearing it. CE Team x

Noté 5 sur 5 étoiles

Beautiful!

This is such a beautiful ring! I got the medium and I’m a US 7.5. It fits perfect. It shipped to America very quickly and easily. I love it!

16 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so glad to hear you're happy with your ring. Thank you so much for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Satisfied

My order came quickly and I was happy with my purchase.

10 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for shopping with us and for leaving a lovely review. CE Team x

Noté 5 sur 5 étoiles

Beautiful charm

I brought a lovely silver cat charm and it’s just beautiful. Customer service were very quick to reply to a question I had. I was very impressed with them, they confirmed that it would fit onto a bracelet. Delivery was quick and it came in a beautiful pouch, well packaged. Carrie Elizabeth jewellery is just fab, lots to choose from. I highly recommend them and I will definitely be purchasing more items.

14 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re thrilled to hear how much you love your silver cat charm and that our Customer Service team could help with your query. We really appreciate your recommendation and can’t wait to welcome you back for your next piece! CE Team x

Noté 5 sur 5 étoiles

Beautiful watch

Beautiful watch, super fast delivery!

12 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for placing your order with us. We hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

Ordered a Polki diamond ring in memory…

Ordered a Polki diamond ring in memory of my husband who died last year.
Beautiful item, sparkles so much. Nice packaging and speedy delivery.
Morse rings next on the horizon.

10 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for sharing such a heartfelt review. We’re truly honoured that you chose a Carrie Elizabeth ring to hold such a special memory of your husband. We’re so pleased to hear you love your Polki diamond ring, and we’ll look forward to helping you find your Morse Code rings when the time comes. CE Team x

Noté 5 sur 5 étoiles

Delivery serivce

I have not used the product yet but the ease of ordering and speed of service were great

10 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so glad you have had a great experience with us. We hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

My earrings were sent super fast

My earrings were sent super fast. Small enough to fit through the letterbox which was great. The earrings were gorgeous, turquoise with flecks of gold and the gold vermeil surround. The post clicks on several places so you can wear them with confidence they will be secure. Stone is about the size of a small fingernail. Perfect and so happy with my purchase.

3 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave this lovely review. We're so glad you're happy with your purchase and we hope to welcome you back soon. CE Team x

Noté 3 sur 5 étoiles

Recent order 317212 return

Recent order 317212 return

I am new to Carrie Elizabeth and have placed 2 recent orders ( both fairly high in value).

My first recent return was processed incredibly swiftly which was really reassuring.

I had cause to return the two soleil bracelets and despite the return package being received several days ago and me following up the status of my return ( along with sharing pictures of my return, proof of postage etc) I still have had no reply nor update on my refund which is over £100 in combined value.

This is disappointing when my first order and return was much more positive which encouraged me to place my 2nd order

I hope I will get update on my return ASAP

Update - this matter has now been resolved and the CE team advise that they have had an exceptionally busy period hence the delays. Hopefully the ususal swift standards will now resume for any future orders. Thank you

7 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you for your updated review and for your patience while we resolved this for you. We’re so pleased everything has now been sorted, and we’re sorry again for the delay. We really appreciate you choosing Carrie Elizabeth and hope to give you the swift, seamless service you experienced with your first return going forward. CE Team x

Noté 5 sur 5 étoiles

Beautiful website

The jewellery I order is delivered promptly.
The pieces they have are beautiful and I have ordered 3pieces so far.

7 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and your continued support to the brand! We're so happy to hear this and we hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

5* Always!

A smooth checkout process, fast delivery, beautiful products and customer service!

6 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review. We're so happy to hear you've had a great experience with us and we hope to welcome you back soon. CE Team x

Noté 5 sur 5 étoiles

From start to finish this is enjoyable buying beautiful trinkets..

This is my come to business for quality gifts and I'm never ever disappointed by the arrivals or service...
Not given the latest present which came beautifully packaged and looks stunning but I'm forever a FAN and customer.Top class service from staff and team , and I was a buyer in Liberty for many years and I compare the service and products to those days.

5 septembre 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We're so glad to hear you've been happy with your items and experience with us, this means the world to us. Thank you so much for your support! CE Team x

Noté 5 sur 5 étoiles

I green amethyst pendant

I brought the green amethyst pendant as a gift for my daughter. Its lovely quality pendant that will be much love by her. The stone is a beautiful pale green. Carrie Elizabeth has beautiful well made unusual jewelry. Lovely website easy to use and delivered on time and well packaged.

29 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re delighted to hear you love the green amethyst pendant and hope your daughter treasures it as much as you do. It’s wonderful to hear you’re also pleased with the quality, packaging and overall experience. Thank you for shopping with us! CE Team x

Noté 5 sur 5 étoiles

Great necklace

I ordered a necklace as a gift for my daughter who had seen it on Carrie Elizabeth website. She wont see it for a few weeks yet but the necklace is quite beautiful and tge delivery was very speedy. Thank you

21 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the necklace and that it arrived so quickly. We hope your daughter absolutely loves it when she receives it! CE Team x

Noté 5 sur 5 étoiles

Quality product from Carrie Elisabeth

I was very impressed with the variety of quality items available and the ease of ordering.
The item was received within a week and the packaging was quality, kept the item safe and very attractive.
Will definitely purchase from Carrie Elisabeth Jewellery again.

25 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re delighted to hear you were impressed with the quality, packaging and overall experience. It means so much to us, and we’ll look forward to welcoming you back again soon! CE Team x

Noté 5 sur 5 étoiles

Earrings received are very beautiful

Earrings received are very beautiful. Communication is excellent.

27 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re so pleased to hear you love your earrings and that you were happy with our communication. We hope you enjoy wearing them! CE Team x

Noté 4 sur 5 étoiles

It had been very simple from start to…

It had been very simple from start to finish, the products look great on the web site, they have been ordered for my wife’s birthday present so won’t see them for a while as her birthday is in November

24 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re delighted to hear that everything was simple and straightforward from start to finish. We hope your Wife absolutely loves her birthday gifts. CE Team x

Noté 5 sur 5 étoiles

Above and beyond customer service

I was given a Carrie Elizabeth bangle for my 60th birthday by my son. The first day I wore it I lost it. I was devastated. The bangle was sold out on line and couldn’t be found on eBay of other sites. I contacted CE customer service and my email was answered by Parul. Parul went above and beyond to source a replacement for me. She kept in touch with me and eventually found one from CE own collection. I cannot thank Parul and CE enough for their kindness, persistence and generosity.

22 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review! We’re absolutely delighted that Parul was able to help find a replacement bangle for such a special birthday gift. We’ll be sure to share your kind words with her, they’ll mean so much! CE Team x

Noté 1 sur 5 étoiles

I have ordered a silver plated gemstone…

I have ordered a silver plated gemstone birth stone chain bracelet recently and less than a month after purchase it has tarnished despite a very careful treatment, no water, no perfume, no lotions were near it. Only my skin. The item was on offer for £75 and I’m afraid to say it was not worth more than £10. Absolutely would not recommend as the price was extortionate for how long it lasted. I have contacted Carrie Elizabeth and have attached pictures of the item in tarnished condition, but the customer service was very disappointing. I was advised to try to backend it myself with a cotton bud. Waste of money, do not buy. Ridiculous.
Will not trust this brand again.

15 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you for your review. We’re sorry to hear you were disappointed with your bracelet and your experience with our Customer Service team. While some minimal tarnishing can occur with plated jewellery depending on individual wear and skin chemistry, we understand your frustration. We’re pleased that our team has since arranged a replacement for you, and we hope this resolves the issue. We’re always happy to help with any care advice to ensure your jewellery lasts for year to come. Thank you, CE Team x

Noté 5 sur 5 étoiles

Lovely jewellery and very fast…

Lovely jewellery and very fast delivery!
Informed at every stage of delivery.

7 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for shopping with us! CE Team x

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