Carrie Elizabeth Jewellery  Avis 

1 137
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus

Noté 5 sur 5 étoiles

I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus

Noté 5 sur 5 étoiles

Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Joaillier

Écrit par l'entreprise

Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(1 137)

270 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Really disappointed 😞

Orders a bracelet i bought for my friend last year. Mine looks cheap, beads are smaller and much less vibrant. So disappointing 😞

11 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, We're so sorry to hear this and we'd love to look into this further for you. Please contact our customer service team at hello@carrieelizabeth.co.uk and we'll get back to you right away. CE Team x

Noté 5 sur 5 étoiles

I ordered a bespoke ring from Carrie…

I ordered a bespoke ring from Carrie Elizabeth as I needed a smaller size than offered. They were so helpful, sent me mock ups of the ring before it was made and then sent the ring all in a sensible timeframe. The finished product is a really beautiful made to measure ring. Couldn’t be happier.

7 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for placing your Bespoke Order with us. It was so lovely to work with you and we hope you love your new Pinky Ring. CE Team x

Noté 5 sur 5 étoiles

Highly recommend Carrie Elizabeth…

Highly recommend Carrie Elizabeth Jewellery, have purchased various pieces over the years for both myself and for gifts and have always been really happy with everything I've bought.

A previous purchase was a ring (which I love & wear all the time), and noticed it was in the sale, so bought it again in a few alternative colours & am really happy with them all.

In addition, their packaging is always so beautiful and I'm sure I'll be returning again to purchase more items in the future!

30 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review! We’re so happy to hear you’ve been enjoying your Carrie Elizabeth pieces over the years, and we love that you came back for the ring in a few different colours! ✨ We can’t wait to welcome you back again soon! Thank you! CE Team x

Noté 5 sur 5 étoiles

Vivienne ring

Ordered the ring sizer online to make sure I got the correct size. As soon as my order arrived I fell in love! Been looking for something unique that was also affordable and this ring is just that 🤭

6 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so happy to hear you love your new ring! Thank you for shopping with us and we hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

Beautiful great jewellery

Beautiful great jewellery. I’ve spent a lot of money now. The chain with the blue stone charm is beautiful. The but is that the chain is very hard to open and requires assistance to put on. I’ve nearly had to send it back.
I’d love the vintage £350 Coralie ring but after buying the other green version feel it’s a step too far. I’d like to be rather cheeky and ask for a bigger discount. Thou for listening

6 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re delighted you’re enjoying your jewellery, especially the blue stone charm chain 💙 We’re sorry to hear you’ve found the clasp tricky to open, and we’ll certainly pass this feedback on to our team. As for the Coralie ring… we can’t blame you for asking! 😉 Thank you for your continued support and do look out for our upcoming promotions. CE Team x

Noté 5 sur 5 étoiles

Beautiful necklace and super quick…

Beautiful necklace and super quick delivery!! A very happy customer!

6 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

We're so happy to hear! Thank you so much for leaving a review and for shopping with us. CE Team x

Noté 1 sur 5 étoiles

Really disappointed

Really disappointed. The ordering and delivery process has been dreadful, and my friend is now going to receive an empty gift bag and the necklace & charm doesnt appear to have been shipped yet, the details regarding engraving and how long that takes are confusing and not very clear. Signed up to get 10% off and I have been emailed multiple times a day this week, it’s just too much.

31 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, We’re really sorry to hear about your experience and completely understand your frustration, especially when ordering a gift. We’re pleased our team has now been able to assist, and we’re also taking your feedback on board regarding our engraving information and email frequency. Thank you for bringing this to our attention. CE Team x

Noté 5 sur 5 étoiles

I've been purchasing jewellery from CE…

I've been purchasing jewellery from CE since 2019, when I was living in London and even now after moving back to New Zealand.
The quality is so good - gold vermeil pieces from 2019 are still one of my favourite pieces. They've only needed a quick polish a couple of times, then good as new.
The solid gold pieces are timeless designs at amazing prices. I've also bought limited edition pieces.
CE has the perfect mix of statement pieces and elegant everyday pieces.
Customer service is also fantastic - they get back to you quickly and do their best to help.
I think they're growing in business size and popularity, but they are still human-centered and relatable, if that makes sense? I hope they stay this way as this really makes the brand special and so loveable.

4 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your continued support since 2019! It means the world to us that you've stayed with Carrie Elizabeth all the way to New Zealand. We're so pleased you've loved both your jewellery and your experience with our customer service team. Your kind words about staying human-centered truly mean so much to us, and we'll always strive to keep that at the heart of everything we do. CE Team x

Noté 1 sur 5 étoiles

Ring I ordered has not arrived

Ring I ordered has not arrived. Was dispatched a few days ago and no movement. Customer service only available Monday- Friday. I think i will contact for a refund.

1 août 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your review and for your email into our customer service team. We have now responded and we hope to resolve this for you as quickly as possible. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

Super experience

Easy to navigate website, great delivery service through shop so also easy to track. Mainly such a beautiful collection that I couldn’t stop thinking about so I knew I had to order. My green amethyst ring, necklace and earrings are stunning

25 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and for shopping with us! We hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

Beautiful jewellery

Beautiful jewellery! Excellent customer service.

30 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave a review. We really appreciate it! CE Team x

Noté 5 sur 5 étoiles

Lovely ring

Lovely ring, love the cute little diamonds shaped as stars. It gives it a more elegant touch. Hopefully the spinning ring will help me at the times I'm feeling anxious or stressed over a situation.

27 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for placing an order with us and we hope you love your new rings. Kindest regards, CE Team x

Noté 5 sur 5 étoiles

The difficult part is which item to…

The difficult part is which item to choose, so I love that I can make a wish list of my favourites and slowly work my way through purchases for my growing collection. I’ve just purchased my children’s initials as pendants for me to wear as I’m not into tattoos 😂. Lovely items and quick delivery thank you xxx

24 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, Thank you so much for your lovely review! We're delighted you're enjoying building your Carrie Elizabeth collection, and we love that you've chosen your children's initials as such a meaningful alternative to tattoos! 😊 We hope you enjoy wearing them for years to come, and we look forward to welcoming you back again soon. CE Team x

Noté 1 sur 5 étoiles

The advertising is misleading and not…

The advertising is misleading and not clear.I ordered the ruby diamond earings for my mum as a 70th birthday present, the item turned up and it was only 1 earring. The title stipulated "earrings ' so you would assume it would be a pair. Now im having to spend more money buying another single stud because no one is going to want to wear just 1 single stud. Really disappointed and if I didn't need the item for a present I would be sending it back and getting a refund. Poor marketing and won't be buying again.

23 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Hello, We're very sorry to hear about your disappointment. Our single stud earrings are available to purchase individually or as a pair, and this selection is made on the product page before adding the item to your basket. We're sorry if this wasn't as clear as it could have been. At the moment, our single studs are in the sale and have a 50% discount applied, meaning you can purchase two single studs for the price of one pair. We really appreciate your feedback and will take your comments on board as we continue to review how this information is presented on our website. CE Team x

Noté 5 sur 5 étoiles

Lovely jewellery

I mistakenly ordered the wrong item but the returns process was super easy and I got a refund very quickly.
I then ordered the necklace I wanted and it was delivered quickly in beautiful packaging. The necklace is gorgeous and just what I wanted.

17 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review! We’re so pleased our returns process made things easy and that you were able to find the necklace you were looking for. It’s wonderful to hear you love it, and we hope you enjoy wearing it! CE Team x

Noté 5 sur 5 étoiles

Never any problems with this company;Carrie Elizabeth Jewellery

Deliveries arrive on time, securely and wrapped well. Items are exactly as described.
Absolutely no problems. It is probably the best company I have EVER ordered from. The team are brilliant!

20 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your incredible review! It truly means the world to hear that you’ve had such a consistently positive experience with Carrie Elizabeth. We’re so pleased to know you love your jewellery. CE Team x

Noté 5 sur 5 étoiles

Beautiful jewellery

Lovely jewellry, and fadt delivery

20 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for taking the time to leave a review and for shopping with us. CE Team x

Noté 5 sur 5 étoiles

Beautiful jewellery and fantastic…

Beautiful jewellery and fantastic delivery! I ordered a charm which is a beautiful, sentimental addition to my necklace. I will definitely be adding more charms in the near future!

18 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for your lovely review and we're so glad to hear you are happy with your new charm. We hope to welcome you back again soon. CE Team x

Noté 5 sur 5 étoiles

Beautiful jewellery!

I love the app, I love seeing the different ideas on how to wear the jewellery, obviously it makes me want to buy everything! My order came packaged really well and came in good time, the items were actually a lot more beautiful than I had expected, it’s only because I’ve ordered from shops before and been let down with the quality, however Carrie Elizabeth jewellery is honestly so lovely, I have already been back and ordered charms for my chains. I can’t wait to see what else will be coming out!

16 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for such a lovely review! We’re thrilled to hear how much you’re enjoying the app and discovering different ways to style your jewellery. It means so much to hear that the quality exceeded your expectations, and we can’t wait to keep bringing you more beautiful pieces to love. CE Team x

Noté 5 sur 5 étoiles

I gasped when I opened the package

I gasped when I opened the package! Both rings are stunning !! Far better than I expected, thank you

15 juillet 2026
Avis spontané
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Réponse de Carrie Elizabeth Jewellery

Thank you so much for this lovely review. We're so glad to hear you are happy with your rings. CE Team x

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