Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus
L'entreprise a répondu
This is my 3rd piece from CE, it’s absolutely stunning! As are my other items…. Always excellent service!!
L'entreprise a répondu
I brought a lovely silver cat charm and it’s just beautiful. Customer service were very quick to reply to a question I had. I was very impressed with them, they confirmed that it would fit onto a br... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijouterie
- aussi dans
- Bijoutier
- Joaillier
Écrit par l'entreprise
Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.
Coordonnées de contact
4,5
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very personal and swift service
Very personal and swift service - very communiative!!
Always being made aware of what was happening at each stage so I was completely reassured of the process!!
Would highly recommend!!
10 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for placing your order with us and for this great feedback! We're so glad you had a great experience with us and we hope to welcome you back again soon. CE Team x
I absolutely love your products
I absolutely love your products. I brought a necklace with a diamond charm previously, then I got the ring to match recently which really is as lovely as the online photo
1 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your lovely review and we're so glad to hear you love our products. Thank you for shopping with us and we hope to welcome you back again soon. CE Team x
Lovely pieces
Lovely pieces . Quick delivery in quality packaging . Great responsive customer service
9 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your lovely review and for shopping with us! CE Team x
Absolutely gorgeous statement necklace
Absolutely gorgeous statement necklace. Beautiful quality and can’t wait to style it up over the summer!
9 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for placing an order with us and for your lovely review. We're so glad to hear you love your new necklace. CE Team x
Excellent well made product
Excellent well made product, my daughter loved it, thank you.
1 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
We're so glad to hear this! Thank you so much for shopping with us and for your lovely review. CE Team x
Beautiful ring
Beautiful ring, just as I’d hoped. Delivery quickly and beautifully packaged. Very happy.
1 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
We're so happy to hear this! Thank you so much for shopping with us and for such a lovely review. CE Team x
Amazing and timeless items
Amazing and timeless items. Love the quality of the jewellery and love the diversity of the different pieces. Excellent customer service and speedy delivery!
24 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for this lovely review and your continued support! We hope to welcome you back again soon. Kindest regards, CE Team x
Special necklace
Quick delivery, beautifully packaged and the necklace was stunning. I brought it for myself as a self love gift during a hard time. It hasnt disappointed and its made me feel very special 😊 thank you
6 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your lovely review. We're honoured you chose one of our necklaces as a self-love gift, and we're so pleased it made you feel special during a difficult time. Wishing you all the very best, and thank you for being part of the Carrie Elizabeth community. CE Team x
A Gorgeous Treat to Myself
I absolutely love this necklace! I’d had my eye on it for ages, so I was thrilled when it went from 30% off to 40% off, it felt like the perfect time to treat myself. Delivery was really quick, and the packaging was absolutely beautiful. It felt so special to open.
The necklace itself is gorgeous and exactly what I was hoping for. My only struggle has been with the clasp. I have fibromyalgia, and because it’s a short necklace with the clasp sitting so close to the stone, I’ve found it really difficult to fasten by myself. It also sits quite high on my neck, but that’s down to me choosing a shorter length and being a plus-size girl rather than any fault with the necklace.
Overall, I’m so happy with my purchase and would definitely recommend it. The quality, presentation and value for money have all been fantastic.
3 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your wonderful review! We're delighted you treated yourself and that you loved the necklace, from the beautiful packaging to the quality and value.
We're sorry to hear you've found the clasp a little tricky to fasten. We really appreciate you sharing your experience, as feedback like this is invaluable and helps us continue to improve. We hope you enjoy wearing your necklace for many years to come. Kindest regards, CE Team x
Kept up to date throughout
Kept up to date throughout. Fast and efficient service. Absolutely love the 2 rings i’ve bought; beautiful jewellery. Very happy.
23 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for shopping with us and we're so happy to hear you've had a great experience. CE Team x
I am so pleased with my necklace ,I…
I am so pleased with my necklace ,I have been looking for something like this for ages .
Will definitely be buying more from you .
😊
2 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
We're so happy to hear this! Thank you so much for shopping with us and for leaving such a lovely review. CE Team x
Gorgeous jewellery (as always!)
Gorgeous jewellery (as always!)
It’s always a little treat to myself to get a bit of CE jewellery.
Always comes wonderfully presented and super quick which is good for us inpatient people who can’t wait to wear our new bling.
1 juillet 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your continued support and for placing another order with us. We hope to welcome you back soon! CE Team x
Sadly disappointing
I know this isn’t an expensive site but the quality is absolutely terrible , so disappointed I wouldn’t have paid £20 for what I received let alone over £100 I paid .. please be careful . I can’t return my item as it was engraved . I use the term ‘ engraved ‘ very loosely ! The silver was so cheap and plastic looking . Only positive is it arrived quickly but i did pay extra for that so that is the only positive I have ..
27 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Hello Terry, Thank you so much for your review and I'm so sorry to hear that you aren't happy with your ring. Our Louise Thompson Chapters Vintage Signet Ring is made from Sterling Silver and is hallmarked to show this but we have absolutely taken your feedback on board. Please do send us any photos to our customer service team and we would be happy to discuss this further. CE Team x
Absolutely love CE jewellery and this…
Absolutely love CE jewellery and this time CE went above and beyond to secure my purchase of a ring they haven’t even made for mainstream selling yet!
Thank you so much to the wonderful team x
27 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Hello Lucy, Thank you so much for your lovely review and we're so happy we could offer you this ring. We hope you love wearing it! CE Team x
I was looking for a charm ring holder…
I was looking for a charm ring holder and found the perfect one at Carrie Elizabeth. Ordering was easy, and shipping was fast.
It arrived eautifully packaged with a personalised note. Delighted with my purchase!
20 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your lovely review and for placing your order with us. We're so glad to hear you have been happy with your new item. We hope to welcome you back again soon. CE Team x
Wrong item sent
26 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your review and we're so sorry that the incorrect item was sent. Please do drop us an email at hello@carrieelizabeth.co.uk and we will resolve this for you right away. CE Team x
The ring was very different to the one…
The ring was very different to the one on the website - extremely dark - I accept that semi precious stones differ and I wouldn't have minded except it cost me £9 plus to return it as they don't have free returns. Royal Mail doesn't cover fine jewellery lost in transit unless you send it Special Delivery - I have been caught out before by sending it 24 Tracked. Also the sizing being small, medium and large is a bit of a lottery.
26 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you for taking the time to share your feedback. We're sorry to hear the ring wasn't what you were expecting.
As each semi-precious stone is naturally unique, there can be variations in colour and pattern, making every piece one of a kind. We're also sorry to hear you were disappointed with the return costs and our ring sizing. We appreciate your comments, as they help us review and improve both our products and our customer experience.
Thank you again for your feedback. CE Team x
Lovely pieces and super fast delivery.
Lovely pieces and super fast delivery.
25 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for taking the time to leave a review and for placing an order with us. CE Team x
It’s hard to assess items online
The item that I ordered was listed as a charm but when it arrived, for the price of £150, it was absolutely tiny and wouldn’t have been suitable for that use. I contacted Carrie Elizabeth customer services and was told that I should have noted the photograph in the listing - which I had, it was shown as a pendant and somehow looked larger. I had to pay to return it and have since received an email asking me to give a review so here it is! My advice is to buy jewellery in person if you can but to check very carefully when buying it online as it’s expensive to return when you’re disappointed…
17 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you for taking the time to share your feedback. We're so sorry to hear that the piece wasn't what you expected when it arrived. We understand how difficult it can be to judge size and scale when shopping online, and we're sorry for the disappointment this caused.
We really appreciate your comments and will take them on board as we continue to improve our product listings and customer experience. Thank you again for your support, and we hope to have the opportunity to provide you with a better experience in the future. Kindest regards, CE Team x
Everything was seamless and fast
Everything was seamless and fast. I received the earrings within a few days. They’re absolutely beautiful, thank you.
20 juin 2026
Avis spontané
Réponse de Carrie Elizabeth Jewellery
Thank you so much for your lovely review and for placing your order with us. We're so glad to hear you're happy with your new earrings! Kindest regards, CE Team x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.