I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus
L'entreprise a répondu
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I contacted them about repairing a necklace I’ve had for 7 years and they couldn’t have been more helpful. They explained everything clearly, got back to my emails within a couple of days each time a... Voir plus
L'entreprise a répondu
I decided to shop Carrie Elizabeth since seeing many advertisements of the Lydia Millen x Carrie Elizabeth collection. I have always followed Lydia anyways so when the charm bracelet started being tea... Voir plus
L'entreprise a répondu
Really happy with my order! Fast delivery and super easy to order - lots of payment options. I got a charm with matching gift packaging and they even included a free ring sizer. Great quality, perfect... Voir plus
L'entreprise a répondu
Louise Thompson Chapters Luxe Chain Bracelet. From placing the order on the App to its dispatch and arrival, communication was good and it was easy to track my item. It arrived within a couple of days... Voir plus
L'entreprise a répondu
Carrie Elizabeth is a British Jewellery brand designed and based in London, England. Crafted in 14k gold vermeil, sterling silver and solid gold, our pieces are set with diamonds and semi precious stones giving them a beautiful and timeless finish. Our pieces are all ethically sourced and handmade in Jaipur India from the finest quality stones.
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A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Lovely pieces and super fast delivery.

Réponse de Carrie Elizabeth Jewellery
The item that I ordered was listed as a charm but when it arrived, for the price of £150, it was absolutely tiny and wouldn’t have been suitable for that use. I contacted Carrie Elizabeth customer services and was told that I should have noted the photograph in the listing - which I had, it was shown as a pendant and somehow looked larger. I had to pay to return it and have since received an email asking me to give a review so here it is! My advice is to buy jewellery in person if you can but to check very carefully when buying it online as it’s expensive to return when you’re disappointed…

Réponse de Carrie Elizabeth Jewellery
Everything was seamless and fast. I received the earrings within a few days. They’re absolutely beautiful, thank you.

Réponse de Carrie Elizabeth Jewellery
I ordered a beautiful gemstone necklace as a gift and it's fantastic. It was shipped quickly and safely and arrived perfectly. The jewellery is unique, elegant and meaningful.

Réponse de Carrie Elizabeth Jewellery
Beautiful rings ordered and received in a timely fashion. Box and wallets received in are lovely. One i purchased for a gift was loved. I would highly recommend the jewellery and the service received. Thanks very much.

Réponse de Carrie Elizabeth Jewellery
If I could give no stars I would. I bought my wedding band from Carrie Elizabeth 2 years ago and its now completely tarnished and unwearable. It cost £100 and looks worse than rings I've bought from high street shops! I contacted customer service and they said that this is what happens with gold vermeil and I can pay an extra £30 to get it fixed 🤯
Terrible quality, complete rip-off!!

Réponse de Carrie Elizabeth Jewellery

Réponse de Carrie Elizabeth Jewellery
I got the noa moonstone rings, one for me and my mum. They are stunning. I had to exchange one as got the sizes wrong and they couldn’t have been more helpful. Exchanged no problem.
Looking for my next ring already!

Réponse de Carrie Elizabeth Jewellery
The ring came and I love it I’m very pls with it

Réponse de Carrie Elizabeth Jewellery
Great website. Quick delivery. Items came well packaged, and look better in person as they do on the website. Extremely happy with my jewellery and will 100% order from Carrie in the future.

Réponse de Carrie Elizabeth Jewellery
Love the jewellery, it looks good, is very wearable and a bit different. Also reasonably priced, and some real bargains when there's sales.
Why so much plastic packaging (bags within bags) with the online orders though? It really isn't needed.

Réponse de Carrie Elizabeth Jewellery
Very quick delivery. I ordered the Noa moonstone ring which was too big and the exchange has taken less than a week. Also ordered the moonstone dreamer necklace and I absolutely love it. Such good quality items and very reasonably priced
My necklace arrived quickly . Unfortunately the clasp was broken but amazing customer service gave me a replacement without quibble which arrived only a couple of days later. Really impressed with both the lovely jewellery and the standard of customer service . Will definitely buy from this company again
I bought a ring from Carrie Elizabeth and never even got to wear it before the gold tarnished. The ring was intended to commemorate my 10 year anniversary with my partner. It’s now black and looks ugly and is unwearable. Really poor quality. I’m obviously really disappointed by this and won’t be shopping here again!
I purchased a ring. Unfortunately it was the wrong size as its hard to know the sizing when buying from the Internet. However, customer services were very responsive helpful so that the process of exchanging for a ring that fits went smoothly. And this ring is absolutely stunning and worth getting right. It is absolutely beautiful. Thank you.
Ordering process straight forward, and item arrived on time. Well packaged. The necklace ordered is beautiful 😍
NEVER again will I order anything from Carrie Elizabeth. Order was placed on may 1st for delivery to france within 14/15 working days. So far nothing has been delivered .Contacted customer service was told should have picked fast option delivery and that once in the hands of postal service not their fault.
However my order was debited from my account in less than 2 days postage was paid extra on top of sales price and extra customs fee of 25e was paid in france so why have I still received nothing? Dont promise 14/15 working days delivery if not true. VERY misleading especially if ordering for a birthday gift.
Absolutely love my signet ring, looks way more expensive than it was....thrilled. Will buy again because the quality is fabulous.
I've been searching for a long tine for a dainty vintage ring, I saw this one on Carrie's website a number of months ago, and always went back to it. I'm always a bit dubious ordering jewellery online as I like to feel and touch a piece of jewelery.
Few weeks ago I was out and about and saw several vintage rings and tried on etc.but still.nothing compared to the one on Carrie's website, so last weekend I decided to just go for it and order the ring, knowing I had the reassurance that if it came and didn't suit me there was a returns service.
Well needless to say I sure wont be using the returns service, I am absolutely delighted with the ring, it is just gorgeous.
Ordering was simple, delivery was quick and ring was well packaged on delivery.
Thank you Carrie, I love it and glad ai went for it.
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