Cars24 Australia Avis 

Vineet and the team were efficient, friendly and gave me a great price

Generally poor communication.
Also slow payment despite having the car in their possession for days.

I had an amazing experience recently with Warranty & Aftercare Team at Cars24. Emma in particularly was amazing! She was very quick with her responses and knew exactly what was needed to see the claim through in record time!

Great that my sale was handled by Vineet..I was concerned talking to others from the company as I couldn’t understand them well but Vineet put me at ease and the end result is car sold and paid for (the day prior to pickup)and money available instantly.No waiting for clearance.Simply took plates off for refund and truck took car away.Very clean and hassle free way to sell.
An asset to you is your salesman Vineet.The 5 stars are for him.Thank you

Himanshu from cars24 was very helpful quick and clear communication

I had a great experience with Cars24 to sell my car.
A big thanks to Vineet.
I recommend everyone to Cars24.

Cars24 has disappointed me in their actions this week, Had to leave a $500 deposit to reserve a vehicle in Sydney ( I live in VIC…… ! ) And, i would have bought it cash. ?
They received my money within minutes to process me into their system.
So, we can’t agree on a way forward & will refund my deposit. Which will take 3 working days to appear back into my Bank Acc. ??
Very quick to receive money & SLOW to reimburse.

Easy process and transaction selling my car. Staff member Vineet provided great customer service and was very helpful. Highly recommend Cars24!

I recently sold my car through Cars24 and had a genuinely smooth, stress‑free experience. The process was quick, transparent, and very easy.
A special mention goes to Jay, who was outstanding throughout. He was friendly, professional, and incredibly helpful — clearly explaining each step, answering every question, and making sure I felt comfortable with the valuation and the paperwork. His customer service really elevated the whole experience.

The customer service was great. They were really easy to deal with. They answered all my questions in a timely manner and made the sale so easy

Cars 24 are an efficient and professional organisation. Really appreciated the advice and help from Shristi Tiwari. She was exceptional. Always ready to help. Thank you Shristi!

I had a great experience selling my car through Cars24. The process was smooth, simple and well organised from start to finish. The team provided excellent service, clear communication and made everything easy to complete. Overall, it was a seamless and stress-free experience, and I would be happy to recommend Cars24 to others.

I recently sold my car through Cars24 and the entire experience was smooth, transparent, and hassle-free from start to finish. Special thanks to Nitin, who handled my transaction — he was professional, courteous, and made sure every step of the process was clearly explained.

What I appreciated most was the transparency in the valuation process. There were no last-minute surprises or price drops, and Nitin was upfront and honest about everything, which really built my trust in the platform. The paperwork, inspection, and payment were all completed quickly and efficiently, and I received my payment on time without any delays.

If you're looking to sell your car without the usual back-and-forth haggling and uncertainty that comes with private buyers, I'd highly recommend Cars24. And if you get Nitin as your point of contact, you're in good hands — he made the whole process fair, fast, and stress-free.

Overall, a great experience. Will definitely recommend to friends and family!

I rate this cars24 10/10. They made my car selling so smooth and easy. I was tired of marketplace. But Syeda, himani jain and Ronit from cars24 made my journey easy. I recommed cars24 to everyone.

I couldn't believe the level of service we got at cars24 Altona branch. After arriving at out 4pm appointment we were met by a very young team member who After greeting us he then instructed us to take a seat while he would get a team member from the sales department to see us..some time had passed and we looked around and noticed that we were the only customers there and none of the many sales staff had taken any initiative to assist but instead gathered around the floor making conversation. I approached them and asked if they were the sales representative's there! And why no one had come across and assisted us?? A couple made some silly excuses but there's no excuse and shows the level of professionalism and customer service.. I won't be going there again

I was very skeptical at first when cars24 reached out to buy my car off car sales. You never know, so I did a little research and decided to proceed with them.
They proved to be very professional and efficient with every process. The online inspection was very well conducted and a breeze to work through. Everyone I have dealt with has been very polite and professional and offered their.assistance every step of the way.
The offer they gave for my car was very fair and they did not reduce the offer once they saw the quality and low mileage on my car.
Now I have used them I would not hesitate to use them again or recommend them to anyone wanting to sell a car quickly and easily. The ease and convenience in the end was well worth avoiding the hassle of road worthy inspections and every tyre kicker in town coming to haggle about the price.
If you are unsure about using cars24, all I can say is I hope this review puts your mind at rest.
I would like to say thank you to Bhuvnesh for reaching out and starting the process with cars24.

Cars 24 approached me after I put my car on Carsales. They made a generous offer for the car, more than any other dealer. Bhuvnesh was great to deal with and made the process very easy. I was very impressed and happy to sell my car to them.

⭐⭐⭐⭐⭐

I had an excellent experience selling my car through Cars24, and I would especially like to thank **Himani Jain** for her outstanding service.
From start to finish, Himani was professional, knowledgeable, and incredibly efficient. She made the entire process of selling my car feel so simple and stress-free. What I thought would be a lengthy and complicated process was completed quickly and seamlessly because of her expertise.
She took care of all the paperwork with great attention to detail and kept me informed every step of the way. Whenever I had a question, she responded promptly and was always happy to help.
Himani is truly a credit to Cars24. Employees like her make a lasting impression and are the reason customers come back and confidently recommend the company to others.
Thank you, Himani, for making the entire process so smooth and hassle-free. Your dedication and exceptional service are genuinely appreciated!

Beware!! Absolutely do not buy a vehicle from this dealership.
1. There are hidden charges (dealership fees) that they do not use in their price match guarantee. They do not negotiate whatsoever.
2. they unregister the vehicles to make money from the remaining rego and green slip and hit you with that unnecessary cost (unethical practice).
3. there is no one to call or speak to (you get a call centre).
4. I picked up my vehicle - it hadn’t been washed, vacuumed or wiped.It had a huge bird poo. Even though they had 2 days to detail the car, the detailers don’t work past 3pm which was a coincidence given I picked up the car at 3.30pm. They said they would send a Detailer to my house but 2 days later and I still did not receive a call from the Detailer
5. The car is parked outside and dirty, so expect a car with ant infestation

I was originally a little unsure about selling our car with Cars24 but after being guided by Jay, I understood what was required. Jay was professional, patient and got me a good price for our car. Jay's communication throughout the process was clear, keeping me upto date along the way - settling my nerves. It was a fast process and we are happy with the outcome.