The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... Voir plus
L'entreprise a répondu
Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
L'entreprise a répondu
Carsa provided a good experience with part exchanging and taking out a new finance. I was allowed to pick a date and time to carry out a test drive and exchange providing good customer service. Wayne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Écrit par l'entreprise
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Coordonnées de contact
Dudley Road 124, B63 3NS, Halesowen, England, Royaume-Uni
- 02046402210
Summer price drops
4,8
Excellent
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kayden was super helpful and…
Kayden was super helpful and informative whilst being smiley and polite. Just a lovely experience and such a nice person to interact with!! Thank you Kayden.
21 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Molly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was super helpful, informative, and polite, making your interaction a lovely experience.
Best Regards,
The Carsa Team
Great buying and p/x experience.
Kayden made the whole buying and part exchange process easy and enjoyable. He was professional and knowledgeable without being pushy.
21 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Customer,
Thank you for taking the time to share your experience. We're delighted to hear that our team member made the buying and part exchange process easy and enjoyable for you, and that you found them professional and knowledgeable without being pushy. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Really good experience if anyone wants…
Really good experience if anyone wants to come down to Carsa at Halesown Wayne is the best person to talk to in my opinion these lots deals are out of the world absolutely amazing.
20 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Singh,
Thank you for taking the time to share your experience. We're delighted to hear that your visit was amazing and that our team member provided such excellent service. It's wonderful to know you found our deals to be outstanding.
Best Regards,
The Carsa Team
Wayne - fantastic sales man
Wayne was a fantastic sales man, lovely to deal with, and made it a very simple sale. Would highly recommend. 5*
20 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Faye,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was fantastic to deal with and made the sale very simple. Your high recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Jack and Sam really helpful
Jack and Sam we’re really helpful, really supportive in making sure I got my finance sorted and was very transparent about my car purchase and finance deal.
19 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Ellie,
Thank you for taking the time to share your experience. We're delighted to hear that our team members were helpful and supportive in assisting with your finance and providing transparency regarding your car purchase. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Really good customer service and was…
Really good customer service and was easy to speak to would highly recommend shopping at Carsa!
15 août 2026
Réponse de Carsa - Halesowen
Dear Jordan,
We're delighted to hear that you experienced really good customer service and found it easy to communicate with our team. We truly appreciate your high recommendation!
Best Regards,
The Carsa Team
Nice atmosphere and salemanship.
It's good customers service, atmosphere and salemanship.
They should inform about money transfer and not accepting credit cards.
Salesman kaydan, Adam helpful and friendly.
17 août 2026
Réponse de Carsa - Halesowen
Dear Pathak,
We're glad to hear you had a positive experience with our customer service and sales team. We appreciate your feedback regarding informing customers about money transfers and credit card acceptance, and we will certainly look into improving our communication in these areas.
Best Regards,
The Carsa Team
Had the pleasure of getting help from…
Had the pleasure of getting help from Wayne to purchase my new Volkswagen T-roc today he’s so friendly and welcoming I would definitely be going back to Wayne in the future. Thank you Wayne 😁
17 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Natalie,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so friendly and welcoming, and that you had a pleasure purchasing your new car. We truly appreciate your kind words and look forward to assisting you again in the future.
Best Regards,
The Carsa Team
We had the pleasure of dealing with a…
We had the pleasure of dealing with a young gentleman called Wayne he was very polite and professional and very helpful he made us feel very relaxed and offered us drinks. Very happy with our experience 😊
17 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Natalie,
Thank you for sharing your experience. We're delighted to hear that our team member was polite, professional, and helpful, and that they made you feel relaxed and offered you drinks. We're so pleased you had a very happy experience.
Best Regards,
The Carsa Team
very helpful and good at answering…
very helpful and good at answering questions .worked with adam
16 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Nicole,
We're so pleased to hear that our team was helpful and effectively answered all your questions. We appreciate your positive feedback!
Best Regards,
The Carsa Team
Réponse de Carsa - Halesowen
Dear Rebecca,
We're so pleased to hear you had a positive experience and appreciated our approach. Thank you for your feedback!
Best Regards,
The Carsa Team
Great service from Wayne
Great service from Wayne. Quick and easy service, hassle free!
17 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Charlotte,
Thank you for taking the time to share your experience. We're delighted to hear that you found the service quick, easy, and hassle-free. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Kayden has been amazing
Kayden has been amazing. Carsa are a great dealership. I fully recommend Carsa. Thank you very much for all your help.
16 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Nilesh,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was amazing and that you fully recommend us. Your kind words are greatly appreciated.
Best Regards,
The Carsa Team
I came with my Brother in law to…
I came with my Brother in law to purchase his car. Kayden from Carsa at Halesowen was exception. He did his best to get us a good price. From beginning he was very patience and went through so the information and details about the car and the finance.
Thank you for the great service.
16 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Vishal,
Thank you for taking the time to share your experience. We're delighted to hear that our team member at Halesowen was exceptional, patient, and helped you and your brother-in-law find a good price for the car. We appreciate your kind words about the great service.
Best Regards,
The Carsa Team
Kayden was exceptional with his customer service
Kayden was exceptional with his customer service and helped close a the deal for a golf etsi 1.5 at the Halesowen branch. Definitely recommend buying from this branch.
16 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Mandeep,
We're so happy to hear about your exceptional experience with our team at the Halesowen branch. We truly appreciate your kind words and recommendation; it means a lot to us.
Best Regards,
The Carsa Team
Transaction went very smoothly.. but customer service is another matter …
Transaction went very smoothly..special mention to Kayden for his friendly help and professional demeanour...had to edit this review as customer service aftercare is literally appalling...
16 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Lee,
Thank you for taking the time to share your experience. We're delighted to hear the transaction went smoothly and that our team member provided friendly help and professional demeanor.
Best Regards,
The Carsa Team
Kayden was great
Kayden was great, was really helpful and informative. Helped us throughout the process and make it very easy to purchase the car.
15 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Avtar,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was helpful and informative, making the car purchase process easy for you. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Carsa Halesowen
We recently bought a car from Carsa Halesowen. The process was honest and transparent and the car looks great. The sales guy Tall Sam was really helpful and provided lots of background info on the car.
15 août 2026
Réponse de Carsa - Halesowen
Dear Pete,
We're delighted to hear that your car buying process was honest and transparent, and that you're pleased with your new car. It's great to know that our team member was really helpful and provided lots of background information.
Best Regards,
The Carsa Team
Very professional service
Very professional service, made to feel comfortable.
15 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Callum,
Thank you for taking the time to share your experience. We're delighted to hear you received professional service and felt comfortable. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Seamless and not hassled at all
Seamless and not hassled at all . Wayne was great 👍
15 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Steven,
Thank you for taking the time to share your experience. We're delighted to hear that everything was seamless and that our team member provided excellent service. We appreciate your positive feedback.
Best Regards,
The Carsa Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.