The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... Voir plus
L'entreprise a répondu
Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
L'entreprise a répondu
Carsa provided a good experience with part exchanging and taking out a new finance. I was allowed to pick a date and time to carry out a test drive and exchange providing good customer service. Wayne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Écrit par l'entreprise
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Coordonnées de contact
Dudley Road 124, B63 3NS, Halesowen, England, Royaume-Uni
- 02046402210
Summer price drops
4,8
Excellent
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wayne looked after us really well
Wayne looked after us really well. Showed us everything about the car, explained all about the features and how the car works. Took us on a test drive, car drives lovely.
Wayne was superb.
Happy customer!!!
5 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear C.Cartmell,
Thank you for taking the time to share your experience. We're delighted to hear that our team member looked after you so well, explaining all the features and how the car works. It's great to know you enjoyed the test drive and are a happy customer!
Best Regards,
The Carsa Team
Very good service from start to finish
Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid charging socket on car wasnt connecting so had to take car back which was fixed immediately. If it wasnt for this issue I would have given 5 stars
25 juillet 2026
Réponse de Carsa - Halesowen
Dear Adrian,
We are delighted to hear about your positive experience and that our team provided friendly and attentive service. We especially appreciate your kind words about the helpfulness of our staff. We also acknowledge the minor issue with the charging socket and are glad it was resolved promptly. Thank you for your valuable feedback.
Best Regards,
The Carsa Team
Very polite and knowledgeable staff
Very polite and knowledgeable staff. No pressures applied, a very smooth transaction.
3 août 2026
Réponse de Carsa - Halesowen
Dear Mark,
Thank you for taking the time to share your experience. We're delighted to hear you found our staff polite and knowledgeable, and that you experienced a smooth transaction without any pressure.
Best Regards,
The Carsa Team
Réponse de Carsa - Halesowen
Dear Craig ,
We're glad you found our staff approachable and helpful. We understand that external factors can sometimes cause delays, and we appreciate your patience.
Best Regards,
The Carsa Team
My First Car Driving Experience.
Wayne was very good and helpful during the entire experience for my first car.
2 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear R S,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very good and helpful during the entire experience for your first car.
Best Regards,
The Carsa Team
Carsa
Wyne has been friendly, professional, and easy to deal with. He answered my questions promptly and made the process straightforward without any pressure. I appreciate his excellent customer service and would happily recommend him at carsa.
2 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Mariam,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was friendly, professional, and made the process straightforward and pressure-free. We truly appreciate your excellent feedback and recommendation.
Best Regards,
The Carsa Team
Nice sales executive
Nice sales executive. Not too pushy for sales. Good collection of cars.
1 août 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear B M,
Thank you for taking the time to share your experience. We're pleased to hear you found our sales approach comfortable and our range of cars to your liking. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Great service
Great service. Adam was extreamly helpful and friendly. He was able to answer all of my questions. Would definitely recommend!
1 août 2026
Réponse de Carsa - Halesowen
Dear Gema,
Thank you for taking the time to share your experience. We're delighted to hear you received great service and that Adam was so helpful and friendly, answering all your questions. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Réponse de Carsa - Halesowen
Dear Tejas,
Thank you for taking the time to share your experience. We’re delighted to hear you found our service great, our team friendly, and our communication honest.
Best Regards,
The Carsa Team
Service from Sam was 10/10 really…
Service from Sam was 10/10 really knowledgable and approachable. Only issue was how long it took for finance to pay them so i could take my car, was waiting hours. No fault of the guys at CARSA though
29 juillet 2026
Réponse de Carsa - Halesowen
Dear Pav,
Thank you for taking the time to share your experience and for your kind words about Sam — we're pleased to hear you found the service knowledgeable and approachable. We're sorry for the delay you experienced while waiting for the finance to complete, and we appreciate your understanding. We'll review how we manage these situations to minimise waiting times where possible.
Best Regards,
The Carsa Team
Very friendly customer service
Very friendly customer service, not pushy at all. Wayne Williams was brilliant!
29 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Fateha,
Thank you for taking the time to share your experience. We're delighted to hear you received friendly, non-pushy service and that Wayne Williams was brilliant. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Very helpful and not pushing for a…
Very helpful and not pushing for a sale. The staff were lovely and we feel the price was good value
28 juillet 2026
Réponse de Carsa - Halesowen
Dear Ann,
Thank you for taking the time to share your experience. We're delighted to hear you found our team helpful, felt no pressure during the process, and were happy with the value of the car. Your feedback is very much appreciated.
Best Regards,
The Carsa Team
Great place
Saw Wayne very friendly. Helped me massively when buying the car very happy
24 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Jaedyn,
Thank you for taking the time to share your experience. We're delighted to hear that Wayne was friendly and helpful, and that you're very happy with your car. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Very helpful and not pushy sales reps
Very helpful and not pushy sales reps. Everything explained clearly.
25 juillet 2026
Réponse de Carsa - Halesowen
Dear Wayne,
Thank you for taking the time to share your experience. We're pleased to hear you found our team helpful and felt everything was explained clearly and without pressure.
Best Regards,
The Carsa Team
Helpful staff
Wayne was extremely helpful and dedicated a lot of his time this morning to try and find a good deal. We were unfortunately unable to make the numbers work but he was very polite and considerate of my circumstances around the monthly budget.
25 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Mark,
Thank you for taking the time to share your experience. We're pleased to hear that Wayne was helpful, polite and took the time to understand your budget, even though a deal couldn't be reached on this occasion. Your feedback is appreciated and we hope to have the opportunity to assist you again in the future.
Best Regards,
The Carsa Team
Barry was great and knew a lot about…
Barry was great and knew a lot about the car. Very friendly and quick experience. Great customer service.
24 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Meg,
Thank you for taking the time to share your experience. We're delighted to hear that Barry was able to support you with his knowledge and that you found the process friendly, quick, and supported by great customer service. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Réponse de Carsa - Halesowen
Dear Tom,
Thank you for taking the time to share your experience. We're delighted to hear that Barry’s friendly, knowledgeable and no-pressure approach helped make your purchase enjoyable. Your feedback is very much appreciated.
Best Regards,
The Carsa Team
wayne was very good at explaining what…
wayne was very good at explaining what option was best for us, he was very understanding and he is an amazing salesman. very happy!!
24 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Liam,
Thank you for taking the time to share your experience. We're delighted to hear that Wayne was helpful, understanding, and able to explain the best options for you. It's great to know you're very happy with everything.
Best Regards,
The Carsa Team
wayne explained everything that i was…
wayne explained everything that i was confused about in detail and ensured i fully understood, was very polite and friendly and made sure that all my needs were met.
24 juillet 2026
Avis spontané
Réponse de Carsa - Halesowen
Dear Shannon,
Thank you for taking the time to share your experience. We’re delighted to hear that Wayne was able to clearly explain everything, make sure you felt fully informed, and provide polite and friendly service that met your needs. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Just the whole service
Just the whole service, so polite, professional made us feel welcome
21 juillet 2026
Réponse de Carsa - Halesowen
Dear Nick,
Thank you for taking the time to share your experience. We're delighted to hear you found our team polite, professional, and welcoming throughout your visit. We appreciate your kind feedback.
Best Regards,
The Carsa Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.