Car Seat Ninja Avis 

274
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service again from Car Seat Ninja! New car seat and footrest sent next day and delivered on a Saturday. Brilliant prices and great to be able to use a Blue Light Discount. Always recommend... Voir plus

Noté 5 sur 5 étoiles

Ordered off this site after recommendations on the Facebook page. Honestly they’ve been so helpful with my 100 questions and delivery was so fast!! 100% recommend. Thank you so much

Noté 5 sur 5 étoiles

I bought the britax max pro 2 car seat from here. The communication was fantastic. Unfortunately, after purchase, they messaged me saying they didnt have the colour car seat I had chosen. They sorted... Voir plus

Noté 5 sur 5 étoiles

Amazing customer service. Still help with fit checks 4yrs after purchasing. There was an issue with my seat recently (bearing in mind it's 4yrs old!), they replied within a few minutes, liaised with t... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(274)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing service from start to finish

Within three days from initial contact we had tried out seats and placed our order which was sent out almost immediately and delivered less than 48 hours later. I can’t recommend car seat ninja enough, the knowledge and advice that was shared was invaluable and the customer service has been outstanding from initial contact, to follow up installation and fit checks. It will be a long while before our twins outgrow their seats, but when they do we will certainly be back.

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very knowledgeable! Thank you!

Natalie originally came to try out car seats with our son who had outgrown his seat. There were too many options online to get my head around. But trying them out in the car with our son and her knowledge made the decision so much easier. She then came back to fit the seat and show us how to do it. Since then I’ve made contact with her for advice fitting the seat in other cars and every time Natalie has given quick invaluable advice saving me time and stress. Cannot thank you enough. We would 100% recommend your service.

16 août 2024
Avis spontané
Noté 3 sur 5 étoiles

We have problem with the car seat and…

We have problem with the car seat and we told the person who came for installation. She ask us to make lot of tries to see why it's not working properly but it still unsolved has a problem and now we have a brand new car seat that doesn't work properly.

28 juillet 2024
Logo de Car Seat Ninja

Réponse de Car Seat Ninja

Hello Camila,

I greatly value aftercare and customer service, and I want to assure you that your recent experience is not reflective of the standards I strive to uphold in my business.

After our scheduled meeting didn’t go ahead as planned, I have attempted to reach you through various channels, but I have yet to receive a response. I genuinely wish to resolve the issues you’re facing and ensure your satisfaction.

Please do get in touch at your earliest convenience so we can discuss how best to move forward.

Thank you

Noté 5 sur 5 étoiles

5 star service!

Natalie is brilliant at what she does. I gave her a budget and my requirements and she suggested some brilliant seats for my twins for a great price. From the first message with an enquiry to the installation of the seats, Natalie was professional, reliable and highly knowledgeable. If you are looking for a high quality safe seat for your child, with the added bonus of installation and ongoing support then you should choose Car seat Ninja! Thank you!

13 août 2024
Noté 5 sur 5 étoiles

Great service

Natalie is brilliant very helpful and even managed to find matching replacement car seats due to an accident very quickly
We ordered two axkid one 2

13 août 2024
Noté 5 sur 5 étoiles

Great aftercare and support

Great aftercare and support. An unexpected issue was dealt with and I had the parts as quickly as possible. Excellent communication. Always shop independent for your little ones car seats. Having peace of mind that you can contact someone almost immediately is honestly a life saver.

31 juillet 2024
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, would definitely recommend. I’ve had three car seats from this site now and will use for any future seats needed :)

29 juillet 2024
Noté 5 sur 5 étoiles

Another great experience with cart seat…

Another great experience with cart seat ninja! Got back in touch with CSN to get a ERF seat for my 3yo childminder car as he got closer to maxing out of the RF weight limit in her exisiting seat. Natalie at CSN was great in advising how and where to fit in the childminders van and also provided a personally reassuring touch during the process. I recommend CSN to all of my friends and family and can assure you that you wont get a better service and after sales care anywhere else!

11 juin 2024
Noté 5 sur 5 étoiles

I wish I’d found her sooner

I wish I’d found her sooner ! I’ve purchased an axkidd minikidd from her and the service was excellent : what is even more exemplary is the quality support that is way above a service I’ve had with another retailer who left me completely unsupported with installation and fit with another seat I purchased. I was helped with no upsell to purchase another seat which my other retailer had advised as they clearly have no morals ! Thank you for saving not only my child’s safety but my sanity and bank balance you are an absolute diamond ! Highly recommend this retailer to anyone and everyone

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer care

Excellent customer care, CSN so helpful with offering support to find a car seat which best suits both children, baring in mind height/weight and additional needs. Helpful with working around available finances and nothing was too much bother.

4 août 2024
Noté 5 sur 5 étoiles

Really pleased with the service

Really pleased with the service. So personalised. Came to see our car type and needs. Tried the car seat in our before we bought it. Then came back and helped teach me how to put it in and out. Thanks Natalie

28 juillet 2024
Noté 5 sur 5 étoiles

Brilliant!

We have bought two seats from car seat ninja and Natalie has been out to install them and been so helpful. It’s so reassuring to have the benefit of her expertise in keeping my little ones as safe as possible.

25 juillet 2024
Noté 5 sur 5 étoiles

Tailored advice and home delivery

Prior purchasing from Natalie, we had a meeting at her showroom where we were able to view different car seats and decide what it is better for my car and toddler.
Order went smooth and fit took place at my address.
Highly recommended

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from Natalie

Natalie provided all the information we needed to help us choose the right car seat and advised what was best suited for the car as well as our toddler. Cannot fault our experience with her

14 juillet 2024

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