I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Voir plus
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I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Voir plus
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Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything w... Voir plus
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bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Voir plus
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Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Voir plus
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At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.
Norton Way North, SG6 1BL, Letchworth Garden City, Royaume-Uni
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Easy deal, car was well prepared, Katie and all the staff are knowledgeably and courteous, what more could you wish
This was the third car I had bought from them

Réponse de Carverse
I liked the setting. It gave an immediate professional impression. The showroom was comfortable, with plenty of places for confidential conversations.
The range of cars on display was extensive and of good quality. No bangers!
The people were splendid: warm, helpful, and approachable, while remaining professional.
I change car infrequently (I bought the last one in 2007), so buying a new car can potentially be very intimidating. This was definitely not the case with Carverse!

Réponse de Carverse
Easy transaction, supportive customer friendly staff, polite and helpful. Good range of vehicle choices. Some issues with purchased vehicle post delivery but acknowledged, owned and rectified quickly by Carverse, entirely as would be expected. I would recommended this company as a trusted motor trader and would use again.

Réponse de Carverse
Hats off to this company. Went above and beyond. I stay in Glasgow and the whole transaction and professionalism was outstanding. I highly recommend this company more than I would Arnold clark , Motorpoint etc...
Katie provided regular updates via email and telephone daily . She was a star from the get go.
Really pleased with this company .
I will use again in the future.

Réponse de Carverse

Réponse de Carverse
I had an amazing and wonderful experience with Carverse when i got my new car. The process was fantastic and helpful. Hence, the service received from the staff was extraordinary.

Réponse de Carverse
This people are not ready to sell the car make me wait 2 weeks then the car still got some problems

Réponse de Carverse
Bought a lovely Kia eNiro from Carverse (via HeyCar). Fantastic car in great condition. Kamil and the team at the showroom were very friendly and helpful. They managed to get the vehicle ready for us quickly as we needed it prior to going on holiday.
We had one issue regarding the refund of a £250 deposit which I had been chasing for over a month. As soon as I left a negative review on here, Kamil reached out to me and had it refunded within 24hrs. Such a shame the accounting wasn't so proactive and it took a TrustPilot review to make things happen.
Otherwise though, many thanks for a smooth vehicle purchase!

Réponse de Carverse
The popularity of online car buying and car supermarkets probably reflects that it’s an experience that can make some buyers quite anxious so the whole process is better the simpler it is.
No hard sell, nobody being pushy, I popped in to have a look and having a sit and then a test drive was all easy.
Great range of cars and purchase was pretty straightforward. Had a hiccup with new mot not being done before collection but it was sorted out fairly easily.
All in all it’s a hugely welcoming place and the people are lovely. And I adore the car.

Réponse de Carverse
A great deal and very friendly staff. The car was very good and had a car reveal under a sheet on the exchange day, a nice touch. Only a little let down on getting a deal promised spare key of which was a hassle at the end of the process. So that is why the 4 stars review. Overall very good car and deal and friendly staff !

Réponse de Carverse
Florence and Katie are friendly, knowledgeable and helpful which made the buying experience painless and quick. The car was well priced and presented. Very happy with my experience, well done 😊

Réponse de Carverse
Very helpful. Very sensitive. Trustworthy and comparable prices. Patient when I was struggling getting finance sorted. Genuinely wanted me to be able to get my car of choice. And so friendly and sympathetic with my total lack of knowledge.

Réponse de Carverse
Amazing and looking forward buying more vehicles and recommend to all famiand friends.

Réponse de Carverse
Bought a used Merc GLA. Really pleased. Katie handled the purchase and did a very good job. We were very pleased with the purchase and with the first class service from Katie. Thank you.

Réponse de Carverse
My experience with carverse was exceptional. My agent Flo was a great sales person, respectful, knowledgeable and supportive. She made the process fast and easy. Thank you for your help and keeping me updated throughout my purchase.
Thanks to Tim too who also went beyond to assist me. Everyone is very welcoming and helpful.
I highly recommend carverse to anyone in search of a great car-buying experience!

Réponse de Carverse
Pleasure to do business with Tom and the team. Easy to deal with and good communication

Réponse de Carverse
The service provided by Kamil at Carverse was first class. He even picked me up from the train station on the day of car collection. A well humoured and service minded young man, that made the usually stressful task of car buying easy. Although Carverse couldn't fix one minor issue, they have agreed to pay for work done by the OEM.

Réponse de Carverse

Réponse de Carverse
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