The Carwash Company  Avis 

879
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really bad experience at Buchanan galleries around 6 years ago and vowed never again. However, two babies and needs must, today I went shopping at Silverburn Glasgow and Abraham cleaned my car... Voir plus

Noté 5 sur 5 étoiles

Fantastic service, consistent every time. My car looks better than it did when it was new. Attention to detail is outstanding and the technicians are friendly and prompt.

Noté 3 sur 5 étoiles

Went to the Ealing boardway one, service is good, car cleaned properly. Need to pay for the shopping centre parking though, if booking the carwash online with a discount price.

L'entreprise a répondu

Noté 1 sur 5 étoiles

BRAEHEAD UPPER CARPARK An absolute scam of a business. I paid £25.00 for a half valet, and they left the inner barrels of my alloy wheels caked in thick, filthy brake dust. When I called out the inc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Station de lavage automobile

Écrit par l'entreprise

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

879 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(879)

295 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professionalism

First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again.

The guys were very professional, friendly and clearly took their time to do the job properly. Everything was cleaned to a really high standard and the attention to detail was excellent.

Extremely satisfied with the result and definitely worth the money. I’ll be coming back again and would happily recommend them to anyone looking for a proper, professional car clean. 5 stars from me! ⭐⭐⭐⭐⭐

2 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I recently visited the Car Wash in…

I recently visited the Car Wash in Bristol Cabot circus earlier last week Saturday for their platinum wash, on my Dacia but unfortunately, my experience was far from satisfactory. I was very disappointed with the quality of the exterior clean there was still visible dust left on the mirrors

The interior fared even worse. The cup holder was clearly missed and hadn't been cleaned at all, making it obvious it was overlooked. Furthermore, my car sustained damage to the interior during the wash

To add to the frustration, the owner initially tried to charge me more, claiming it wasn't the "right wash" for the job, only to eventually concede and provide the platinum service

Given the poor exterior finish, the missed interior details, the damage to my car, and the initial upselling attempt, I cannot recommend Car Wash Bristol. I will be back for a chat regarding the damage. Save your money and look elsewhere. THE PHOTOS WILL COME OUT TOO!!!

29 août 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good morning,

Thank you for taking the time to leave us your feedback following your visit to our site in Cabots Circus, Bristol.

We’re sorry to hear about your experience with us. We appreciate how disappointing it must have been to collect your vehicle after paying for a Platinum service and still find dust left on the mirrors, areas of the interior such as the cup holder missed, and concerns regarding some areas of concern on the interior of your vehicle.

We also acknowledge your concerns regarding the initial conversation about which service was appropriate for your vehicle. Customers should feel comfortable choosing the service they require without feeling pressured into additional services.

Please contact us directly with the details of your visit at James@carwashcompany.org and we will be happy to look into this further.


Kind regards,
The Carwash Company Head Office Team

Noté 1 sur 5 étoiles

Paid online £39 arrived and the guy was…

Paid online £39 arrived and the guy was adamant I was paying an extra £50 to get outside waxed as the inside of my car was clean( it was dirty) all he wanted was to clean the outside which was obviously a bigger charge. Told him I don’t need a wax and he then said £10 extra for me to give you a good clean. Came back and car was barely touched inside is still dirty, windows are filthy. Absolute rip offs if you don’t spend extra then they don’t clean your car properly

31 août 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good morning Gemma,

Thank you for taking the time to leave us your feedback following your visit to one of our locations

We’re sorry to hear about your experience and the concerns you have raised regarding both the service you received and the interaction with our team member.

We’d appreciate the opportunity to look into this properly with the on site team and yourself to understand what happened during your visit. Please contact us directly at James@carwashcompany.org with the details of your visit, and we will be happy to investigate this further and work towards a resolution.


Kind regards,
The Carwash Company Head Office Team

Noté 5 sur 5 étoiles

Another excellent experience

Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car used mostly for dog walking and taking stuff to the dump into a sparkling nearly new condition.

31 août 2026
Avis spontané
Noté 4 sur 5 étoiles

First experience using The Carwash Company

This was the first time I have used The Carwash Company and I booked for 09.30 on a Bank Holiday, so I was the only customer as far as I could see!
I left the car with them for an hour and when I came back it had been really well cleaned, inside and out, and I will definitely use them again.

31 août 2026
Avis spontané
Noté 1 sur 5 étoiles

HORRIBLE EXPERIENCE!

HORRIBLE EXPERIENCE!
Had my car cleaned here in bristol cabot circus a few days ago and it was horrible i paid £75.95 and i had crumbs on the floor and the windows were all smudgy and just found out that they don’t use water so that explains why the car wasn’t even cleaned properly on the outside. I am really upset with this experience. i wish i could give less stars.

30 août 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good morning Kelly,

Thank you for taking the time to leave us a review following your visit to our site in Cabots Circus, Bristol.

We’re sorry to hear about your experience at our Bristol Cabot Circus site. We appreciate how disappointing it must have been to collect your vehicle and still find crumbs and smudging left behind.

We’d appreciate the opportunity to look into this properly with the site team and see how we can put things right for you. Please contact us directly at James@carwashcompany.org with the details of your visit, and we will be happy to investigate this further.


Kind regards,
The Carwash Company Head Office Team

Noté 1 sur 5 étoiles

I came back I paid for my seven seater…

I came back I paid for my seven seater and hadn’t cleaned the back two seats not impressed

29 août 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good morning Caroline,

Thank you for taking the time to leave us feedback following your visit to one of our locations.

We’re sorry to hear that the back two seats were missed during your visit, particularly as you had paid for a service covering your seven-seater vehicle.

We’d appreciate the opportunity to look into this and see how we can put it right for you. Please contact us directly at James@carwashcompany.org with the details of your visit, and we’ll be happy to investigate this further.


Kind regards,
The Carwash Company Head Office Team

Noté 5 sur 5 étoiles

Slick process and a shiny car!

This was my first experience of the Carwash Company.
It was easy to book an appointment to get my car washed and valeted. I chose a time convenient for me and found it available.
Although I arrived early for the booking, I was welcomed and offered additional services at a discounted rate. I also had the car parking fee paid for me. That's a nice touch as I had expected to pay for parking.
The car was ready as promised and was really clean .
I would certainly use this facility again.

22 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Wouldn't waste your money

Wouldn't waste your money. Paid £100 for a service at their Inverness site and the car came out as dirty as it went in. Its a new car and didnt even need that much cleaned. They also stained the plastics. Customer service are of no use, given the runaround by two agents.

9 août 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good afternoon Kerry,

Thank you for taking the time to leave us a review regarding your visit to our site in The Eastgate Shopping Centre, Inverness.

We’re sorry that your recent visit to us site fell so far below the standard you should have received.

We understand that the matter has now been resolved directly with you by my colleague, and as discussed, we issued a full refund for the service.

We’re sorry again for the experience you had with us and appreciate you taking the time to bring your concerns to our attention. We hope that the resolution provided goes some way towards addressing your disappointment.


Kind regards,

The Carwash Company Head Office Team

Noté 5 sur 5 étoiles

Really lovely team got my car looking…

Really lovely team got my car looking beautiful after an interior and exterior valet at silverburn. They completed it super quick too which was so helpful! Really nice guys too! Thank you 😄

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant job done

Brilliant job done, I work in the shopping centre and dropped my car off before work then collected on my lunch break. I got the interior and exterior done and I can honestly say I don’t think I’ve ever seen my car so clean!! Absolutely fantastic job and the site manager was great too.

15 août 2026
Avis spontané

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