I had a really bad experience at Buchanan galleries around 6 years ago and vowed never again. However, two babies and needs must, today I went shopping at Silverburn Glasgow and Abraham cleaned my car... Voir plus
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Fantastic service, consistent every time. My car looks better than it did when it was new. Attention to detail is outstanding and the technicians are friendly and prompt.
Went to the Ealing boardway one, service is good, car cleaned properly. Need to pay for the shopping centre parking though, if booking the carwash online with a discount price.
L'entreprise a répondu
BRAEHEAD UPPER CARPARK An absolute scam of a business. I paid £25.00 for a half valet, and they left the inner barrels of my alloy wheels caked in thick, filthy brake dust. When I called out the inc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.
Coordonnées de contact
Royaume-Uni
- carwashcompany.org
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No hassle car clean interior and exterior
We were treated professionally as soon as we arrived. School holidays so had children with me. Finding the car wash easy and parking was free. We were asked when we would collect the car. We has a Deluxe interior and exterior clean. We went into Meadowhall shopping center. Came back 2 hours later had to wait 10 minutes but we sat inside a waiting space. Car was sparkling both inside and out. The service was friendly and would recommend to anyone who wants a car to look as good as new. The price was what you expect for a professional clean.
My clean mini
They were so kind and friendly, the car is sooo shiny and sparkly. Would recommend, my friend is bringing her car back next week.
2 hour clean
2 hour clean, took 2,5 hours. Interior is ok.
Exterior of the car is not clean!
Waste of 60pounds+ parking fee

Réponse de The Carwash Company
Vinay pal was very good and he cleaned…
Vinay pal was very good and he cleaned my truck and was spotless
Ali and Danish were fantastic
Ali and Danish were fantastic. My car got covered in tree sap and they had it looking good as new. Thanks very much!!!
Had my car cleaned at Palace Car park…
Had my car cleaned at Palace Car park in Watford atria. Incredible service
The worst car wash ever
Had my car valeted in Kingston. Hands down the most pathetic car cleaning I’ve ever had and the most expensive. They didn’t clean anything. It looks like they’ve gone over it with a cloth for 15 mins and didn’t bother vacuuming. They also left brown streaks on the bonnet of the car then tried to tell me it was existing damage. It wasn’t. Had to wash it myself with a sponge and dish soap after I got it home and this actually did a better job than the car wash people. Utterly unbelievable that they are still operating when they do a service like this. I tried to complain about the things they hadn’t done but they just argued with me and refused to do anything. I’ve requested a refund via email but of course no one replied. Save yourself the trouble and just find someone else. Literally anyone else!!!

Réponse de The Carwash Company
Had my car done today at Reading
Had my car done today at Reading.
it seemed expensive at the beginning but the result was 10/10
Not good enough
2 hour clean, took 3.15 hours
Car still not clean inside.
Waste of £54.

Réponse de The Carwash Company
Derby Intu Diamond package completed…Excellent
Derby Intu Diamond package completed today. My car hadn’t been washed for weeks due to the hot weather etc as I do myself. As no end to weather decided to book in. So glad I did. Looked brand new!! Guys all really polite and professional, and free parking due to the package chosen, no rush to get back as said had plenty of parking, definitely recommend, will use again.
Fantastic work by George in the Pink…
Fantastic work by George in the Pink Carpark. Turned what looked like a rubbish truck into a sparkling beauty!
Scamming for upgrades
My wife tried to book a Gold Service in Cardiff St.Davids today, initially she was told “I’m on my own today” so it would likely be 2.5 hours till the card would be ready, which would be fine, then inspecting the car the person said the car was. “Too dirty for gold” and would only provide a platinum service, which is significantly more expensive. My wife refused this and was only willing for the level she wanted.
Our understanding is that the service levels provide the products used not the level of dirtiness of the car. Also the car is not very dirty, it has only been city driving and a couple of months since the last clean we had from a different provider.
Awful Best avoided. We wont use them again

Réponse de The Carwash Company
Brilliant and timely service from…
Brilliant and timely service from Ivan!! Friendly too!
Horrible experience Watford
Horrible experience. Never again.
The company said they would jet wash my car, the carpet ecc so I agreed to the service. However, when they arrived after my shopping , they said they couldn’t use water because of the hot weather. If I had known that from the start, I would never have agreed because my car needed a proper wash .
Luckily, I hadn’t paid in advance. They wanted £80, but I only paid £50 because my car was never actually washed. They only applied wax, polished it, and vacuumed it. Without any water being used, the dirt was never removed, so the car wasn’t clean—it was simply polished over.
The windows were left greasy, there were still marks all over the car, and I had to point out multiple areas they had missed. In the end, I stopped the gentleman and told him the service was unacceptable left the car from 10:30/11 till 3 pm and I was so exited to see my car clean but unfortunately I was so disappointed. I paid £50 only because I felt sorry for him, but I couldn’t justify paying the full amount for such poor work.
If the car had been properly washed as agreed, I would have happily paid the full price. Instead, the whole experience was extremely disappointing, and I felt completely misled and scammed . 50 pounds paid for a non washed car but polished and hovered .

Réponse de The Carwash Company
Just had a PLUS car wash in Watford…
Just had a PLUS car wash in Watford Palace car park! Very happy!
Forcing you to pay more
I took my car to the glades car park level 1 for a wash - asked for the bronze wash and he refused - would only offer the more expensive wash - saying the car was 'too dirty'. The most absurd reasoning, and my car wasnt that dirty - obviously a bit otherwise I wouldn't have needed a car wash! Clearly just forcing people to pay more - really disappointing- I did not stay and wont be going back.

Réponse de The Carwash Company
Paid for a diamond clean today at…
Paid for a diamond clean today at Bluewater tree sap was left under the wax which they continually waxed over the inside was not hoovered property crumbs were around gear stick hand break and storage trays and the car was greasey. No soap was used on the car. Gave them an opportunity to rectify it but no improvement. For a deluxe price it was a rip off

Réponse de The Carwash Company
Vinay Pal did an amazing job of…
Vinay Pal did an amazing job of cleaning my car today it had been sat under the tree and was a sticky mess and it was showroom ready when I returned. Good Job!
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