The Carwash Company  Avis 

879
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really bad experience at Buchanan galleries around 6 years ago and vowed never again. However, two babies and needs must, today I went shopping at Silverburn Glasgow and Abraham cleaned my car... Voir plus

Noté 5 sur 5 étoiles

Fantastic service, consistent every time. My car looks better than it did when it was new. Attention to detail is outstanding and the technicians are friendly and prompt.

Noté 3 sur 5 étoiles

Went to the Ealing boardway one, service is good, car cleaned properly. Need to pay for the shopping centre parking though, if booking the carwash online with a discount price.

L'entreprise a répondu

Noté 1 sur 5 étoiles

BRAEHEAD UPPER CARPARK An absolute scam of a business. I paid £25.00 for a half valet, and they left the inner barrels of my alloy wheels caked in thick, filthy brake dust. When I called out the inc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Station de lavage automobile

Écrit par l'entreprise

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

879 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(879)

295 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Car valet

I just had my car valeted at Meadowhall red car park. Thank you so much Mario. What a fantastic job it feels brand-new again. You took such care of it.
Liz

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Ali & Danish were amazing, my car is so shiny!

Ali & Danish were amazing. My car had built up with dust as I haven’t had time to wash the car due to work. They were both so friendly and finished on time to accommodate me as I had to get back to work. I had the Platinum service, they washed my car so thoroughly it’s like brand new! My car is so shiny! 5 stars from me, I highly reccomend and I will be back. Ali & Danish are an asset to your team!

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I got a very good experience ndthe…

I got a very good experience nd the staff members r very kind hearted bcz they explain all the service in a very good way.. they made my day nd my car like brandnew👍🏻 I recommend to everyone to visit atleast one time nd let them show their quality job

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

From my perspective anyone’s having a…

From my perspective anyone’s having a car cleaning trouble having scratches on your car after a wash because they use to use jet on the cars, and this The Car Wash CO. Makes your car stay new because they use to just sprinkle water on there car and polish it fine with clothes and sprays. Thats it i say no more.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

1st Class Cleaning…

I have visited the site at Bluewater Rose Gallery a number of times, the operatives have always been friendly. My vehicle has always been spotless and cleaned to a good standard, I visited today 31.05.26 and asked for a price to clean the leather seats in addition to what I had booked, the operative looked at them and suggested I didn’t really need them doing, so he wasn’t trying to grab every penny. I would recommend this location.

31 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

We booked online a week in advance and…

We booked online a week in advance and paid in full. When we arrived at the Milton Keynes site we were told they were too busy and could not wash the car. They said it wasn’t their problem and to phone the main office.

31 mai 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Hi,

Thank you for bringing this to our attention, and please accept my sincere apologies for your experience at our Milton Keynes site.

On the day of your visit, the site was exceptionally busy.
However, whilst this may explain the situation, it does not excuse the experience you received or the manner in which it was handled. Having booked and paid in advance, it is entirely understandable that you would expect your appointment to be honoured.

We would like the opportunity to put this right. Please contact me directly at Bill@carwashcompany.org, and I will be happy to arrange either a full refund or a rescheduled appointment where I will personally ensure that you are looked after.

Thank you again for your feedback, and I hope we have the opportunity to restore your confidence in our service.

Kind regards,
Bill
The Car Wash Company

Noté 5 sur 5 étoiles

Vinaypal

Vinaypal - is a wonderful guy. He has gone above and beyond. I am so impressed how car my car is I will only attend the car wash in Bromley Glades. 10/10. Very professional and extremely polite.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Meadowhall

Meadowhall, Sheffield. The guys just did a great job and also as there was some money off sold me a more expensive valet than I was intending because it was good value.

29 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would, I have contacted the company multiple times due to my car being damaged while being cleaned my car has been left with swirl marks all over it, scratches on the door and dirt still on my car and I’ve never had a response I have even sent over pictures of said damage

29 avril 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good afternoon Nicole,

Thank you for taking the time to speak with me on the phone today.

Firstly, I would like to sincerely apologise for the delay in responding to you. I understand your frustration and appreciate your patience while we looked into this matter.

As discussed, I have responded to our previous email chain so we can continue to work with you directly regarding the concerns raised and arrange the solution put forward. We remain committed to getting this resolved for you as quickly and smoothly as possible.

Kind regards,
The Car Wash Company Head Office Team

Noté 1 sur 5 étoiles

⚠️ AVOID - £300 in damage after a simple car wash!!!

⚠️ AVOID — £300 in damage after a simple car wash!!!
What was meant to be a thoughtful treat from my parent turned into a £300 nightmare.
I used the car wash at the Harlequin Watford and paid £40 total — £20 for the wash and £20 for the wax. We were then asked to pay in cash as we were told the card machine "never works" — which I would flag as a warning sign in itself.
When I collected the car, the windscreen still had marks all over it, and back home in sunlight I could see the roof had never been properly cleaned — dirt and mud had been waxed directly into the paintwork all over the car.
Worse still, the car is now covered in circular scratches consistent with improper washing technique, and there is visible paint damage to the rear spoiler. I am now facing a £300 bill to have the scratches professionally corrected and the wax removed.
I would strongly urge anyone to avoid this service. What should have been a simple, enjoyable treat has caused serious and costly damage to my vehicle.

25 mai 2026
Avis spontané
Logo de The Carwash Company

Réponse de The Carwash Company

Good afternoon Imi,

Thank you for taking the time to leave us a review following your visit to our site in The Harlequin, Watford.

We take matters like this very seriously and would like to investigate this fully

If you could reach out to me at James@carwashcompany.org we would love to discuss this further there.

Hope to hear from you soon

Many Thanks
The Car Wash Company Head Office Team

Noté 5 sur 5 étoiles

Reading

Reading. Very good for the price. Cleaned,polished,waxed, hoovered and steamed for £100! Great service. Polite staff.

21 mai 2026
Avis spontané

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