Cellys Avis 

Went to cellys Horsham was a young girl was maybe a trainee ? I wasn't told but she attempted to put layers at the front of my long hair , obviously didn't know how to do it as she said I'll just cut the ends so they turn in , I said no I want face framing layers , anyway attempted it cut a big chunk off my hair then walked away , owner had to try and fix up
Didn't do a great job had to get it fixed up else where , shame everyone seemed experienced and my Freind had had a good experience earlier I would suggest the girl needs a bit more training if dosnt know how to do face framing layers .

When for my first trim after my hair, grew back after chemo. It was the length, I wanted it, just touching my shoulders. She couldn't hear what I wanted, what with the radio playing so loud! I should of got out while I could! She didn't listen to me at all. I look like a Baison, was put on my head, so short I am so depressed.

I had an extremely talented hairdresser called Marta in Exeter. Marta goes out of her way to look after her clients and she is a perfectionist.

Walked in today all staff very pleasant and welcoming considering busy and the hot weather. Got a cut by Mia as always done amazing job friendly and professional recommended!!

I've been going to Cellys for my hair cut and colour for well over 8 years. All the ladies are so friendly, do my colour perfect and also I love the option of a walk-in dry cut as I have a short, blunt bob meaning I do get my hair trimmed every 4-6 weeks! Would never go anywhere else, highly recommend!

Walked into Cellys today requested a restyle hardly anything cut off then it was blow dried to make it look like she had done something with it once I had brushed it out it was the same length with no style very expensive for what they done so won’t be going back

Yesterday Saturday 9th of August 2025, I went to Cellys to have my hair done, and once again I had a wonderful experience. Although they were short of staff, due to the holidays period. The staff, who were multitasking attended me prontly.
Teresa Maria Veronica looked after of my messy, thick, greish and dry hair, leaving it smooth, moist, looking healthy with a lovely color and cut. Thank you Teresa for you professionalism, I am very pleased with your work.

I popped into Cellys the other day with an inspiration picture on my phone. I wanted a haircut to suit my face shape but also wanted it to be practical for me. ( i have wavy, thick and dense hair, can get very frizzy in the heat and humidity).
I showed my inspiration to Sam. He straightforward told me that won't suit my face. First I was taken aback. I even thought for a second that he is rude. Thankfully I trusted the process.
Once he examined my hair. Listened to me what I expected from the hair cut, then very professionally told me why the inspiration I had won't suit me. He also discussed what would be a better style.
In the end, I am thankful that I trusted his judgement, knowledge and professionalism. I liked how he was transparent with me and helped me make a better choice.
Thanks Sam. You are awesome.

I asked for a trim, saying I only wanted the split ends removed. This was in Bexlyheath. My hair is now shorter than it's ever been. I hate what she did to my hair. Definitely not what I asked for. I will go elsewhere in future.

I visited this salon in Bexleyheath three days ago and regret it. The staff was unprofessional, rude, and unable to communicate properly. They ruined my hair, which I had been growing for two years. When I returned to complain, the manager was hostile and threatened to refuse service, despite me saying I wouldn’t return. I was charged for a service that not only failed but also damaged my hair. The manager left my hair unfinished and refused to provide details about the stylist. This poor service and unprofessional behavior raise serious concerns.

AVOID THIS SALON AT ALL COST THEY RUINED MY HAIR, THREATENED MY MOTHER ON THE PHONE AND REFUSED TO APOLOGISE OR REFUND
i asked for an INCH off. My hair was half way down my back, im now left with choppy uneven shoulder length hair !!! My mother called up and the manager ZEZE shouted ´. I am coming after you’ after she asked him to send the cctv of my hair cut. They are saying i have gone to a different salon in between, we are investigating with legal team they are sublet by a franchise and are uninsured and cash only
AVOID AVOID AVOID AVOID AVOID

CELLYS BRISTOL AVOID!! My daughter attended for a 'trim' and 7 inches of her long hair was literally hacked off. She contacted to complain and was told that a newly qualified stylist had not blended layers ( she did NOT ask for layers) and was offered a treatment and blowdry by manager Zaza and refused a refund.
I contacted Zaza to complain further as her hair is utterly destroyed and was met with abuse,shouting at me about only cutting off inch, and then threatened me by saying 'do not post on social media' and said he was 'coming after me'.
He suggested that she attended a 'different salon' between yesterday and today, he stated he has CCTV which shows 1 inch cut off which has been sent by email to Head Office (not sure why he has done that if they have done nothing wrong) however is unable to email me the footage.....
Utterly appalling incompetent salon with even worse management. I am now escalating via head office and the small claims court. Below photo before (long) and after. Absurd to suggest that is 'one inch'.

I visited today, for a quick trim, but ended up having a few highlights and a cut and rough dry. The hairdresser (I didn't get his name) a wonderful guy originally from Lithuania, knew exactly what my hair needed! I left very happy with the cut, tbe colour and the service, and also enjoyed a chat with the most interesting and engaging person I've had the pleasure to meet in a long time!
Thank you

My hairdresser, I think-Afsal-was amazing with my hair, great service and my hair turned out to be exactly how I wanted it. Cellys has always been a great hairdresser place to go to :)

Paula game me an amazing haircut she gave me a wash,trim,curtain bangs and layering and very gentle funny and kind she works on Thursday and Saturday

Rosa completely transformed my teens hair, which was in an awful state because of box dye's 🤦🏻‍♀️I really couldn't believe the before and after difference! The process took some time but this was because Rosa took the time needed to fix all the damage and leave my teen with beautiful, natural looking hair. Honestly brilliant! Lovely friendly service too 😊

I visited salon in Eastbourne today, girls that work there are super nice, atmosphere is very welcoming. 10 out of 10 . Thank you, and we’ll see you again x

Walk in and wait seen quickly.
Friendly atmosphere.
Lovely job on a colour and cut.
Walked out with transformed hair :)

Absolutely dissatisfied with my hair treatment yesterday, worst I have ever had.
Plus the staff have poor English and they don’t understand your request. Nightmare.

Kate was my hairdresser and gave me all the information I needed to help me make decisions to get just what I wanted. Really happy!