Xander was very thorough and patient in his dealings for an alternative and lower quote. When dealing with a specific query - any limit on people being towed behind the boat - he was diligent in ans... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I got confused trying too sort my caravan insurance out . Crystal put me though to Zander who spoke to customer services about cancelling the insurance policy because I needed 2 million public liabili... Voir plus
L'entreprise a répondu
Question box errors i.e. post code with a space not expanding to address boxes. Could be outlined in red to show exactly an error or missing entry. American date format in Truspilot rating box not UK
L'entreprise a répondu
The service agent YOLANDA was absolutely outstanding from start to finish. She was professional, knowledgeable, patient, and genuinely helpful throughout the entire conversation. Yoanda explained... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
From boats, beach huts, caravans, landlord insurance to thatched properties and houses on flood plains, we’re here to say yes to your unique requirements.
Coordonnées de contact
22-24 Cromwell Park, OX75SR, Chipping Norton, Royaume-Uni
- 01608 647601
- insurance@ceta.co.uk
- ceta.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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DO NOT INSURE YOUR HOME WITH THEM!!!
Had home emergency cover on home insurance. I called them when I had a flood at my home. Explained I had 3 inches of water and lost all electrics. I am a single mum with 2 children under 13years old. I was told they would contact emergency plumber and electrician and I would recieve a text within an Hour. This call was at 13.07 on Bank Holiday Monday. I called them at 17.59 to chase and was told I would get a plumber coming out tomorrow??? they hadnt heard from an electrician. I explained I had managed to turn of stopcock to property. I was admittedly quite emotional but said how unhappy I was that I hadnt been contacted as promised. They said 'Oh Sorry!' then asked to put me on hold whilst they cancelled electrician and plumber. I tried to ask why they were doing this but they had put me on hold. Then when they came back on they said 'Ok thats all done!' and the hung up on me?? I have cancelled my policy and am now leaving this review. I have been left in a property with no running water and limited electrics. I am paying out for my own trades people to make safe. When I called today to cancel policy they asked why, I explained and then they said ok. No apology. and when I asked them to repeat the cancellation fee they were charging me she repeated it like I was stupid. Very insulting.
4 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My issue was solved quickly and politely
My issue was solved quickly and politely
6 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that your issue was resolved quickly and politely. Thank you for your positive feedback!
easy to use.
6 mai 2026
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Terrible service avoid
Terrible service & I should have known from the start when I could not register (& still cant ) to view my policy on line within their customer website. No renewal advice received, policy has now lapsed and I am unable to get my no claims statement. Avoid, you may get a tempting quote but they are a nightmare to deal with. Additionally they did not ask for my years no claims evidence last time due to what they call ‘an error’ now I have lost my previous 9 years no claims!
5 mai 2026
Avis spontané
Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Excellent customer service
Mateo was excellent and for me went beyond what was expected, making the whole process simple. The price quoted was the best price across all platforms I’ll definitely be using them again.
5 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that the process was simple and exceeded your expectations. We appreciate your recognition of the great value we offer and thank you for your positive feedback. We look forward to working with you again.
Réponse de CETA Insurance
We appreciate your feedback and are glad it was quick to fill in.
Very good customer service
Very good customer service. I needed to upgrade my insurance and my all was accepted quickly without anything issues. The lady I spoke to was lovely and knew everything about what I needed.
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that your insurance upgrade was handled quickly and efficiently. We appreciate your kind words about our customer service; it's great to know the representative was so helpful and knowledgeable!
Price was reasonable for cover…
Price was reasonable for cover required. Only snag i had was to pay as it kept processing ‘forever’ eventually i realised they probably dont accept Amex! A message to say what cards are accepted would have saved tons of time!
4 mai 2026
Réponse de CETA Insurance
We're glad to hear that our price was reasonable for your needs. We apologize for the payment processing issue and the time it took. We appreciate your feedback about clarifying accepted cards to improve the customer experience.
All very easy found it easy to use
5 février 2026
Réponse de CETA Insurance
We're happy to hear that our service was easy to use. Thank you for your positive feedback; we appreciate it.
Excellent service
Excellent service by your representative Wendy lovely personality and very professional.
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're delighted to hear about the excellent service and the representative's lovely personality and professionalism. We appreciate your positive feedback.
Réponse de CETA Insurance
We're happy to hear that our website helped you find quotes easily. Thank you for sharing your positive experience with us!
Cancelled my direct debit and month…
Cancelled my direct debit and month before renewal and they still took the money out of my bank
And now argue like hell
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that our website was easy to use, and we appreciate you sharing your positive experience with us.
Great product knowledge, Friendly and helpful
Mario had Great product knowledge, friendly and helpful
30 avril 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that you found our team member to be helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing.
Quick and simple plus a good price
30 avril 2026
Réponse de CETA Insurance
We're glad you found our services quick, simple, and well-priced. Thank you for your positive feedback!
Easy to apply questions straightforward…
Easy to apply questions straightforward and complete
30 avril 2026
Réponse de CETA Insurance
We're happy to hear that our questions were straightforward and complete for you. Thank you for your positive feedback!
Réponse de CETA Insurance
We're happy our process was easy for you to complete. Thank you for your very positive feedback!
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