Xander was very thorough and patient in his dealings for an alternative and lower quote. When dealing with a specific query - any limit on people being towed behind the boat - he was diligent in ans... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I got confused trying too sort my caravan insurance out . Crystal put me though to Zander who spoke to customer services about cancelling the insurance policy because I needed 2 million public liabili... Voir plus
L'entreprise a répondu
Question box errors i.e. post code with a space not expanding to address boxes. Could be outlined in red to show exactly an error or missing entry. American date format in Truspilot rating box not UK
L'entreprise a répondu
The service agent YOLANDA was absolutely outstanding from start to finish. She was professional, knowledgeable, patient, and genuinely helpful throughout the entire conversation. Yoanda explained... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
From boats, beach huts, caravans, landlord insurance to thatched properties and houses on flood plains, we’re here to say yes to your unique requirements.
Coordonnées de contact
22-24 Cromwell Park, OX75SR, Chipping Norton, Royaume-Uni
- 01608 647601
- insurance@ceta.co.uk
- ceta.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Réponse de CETA Insurance
Many thanks for taking the time to leave us this review
Excellent customer service
Mateo was excellent and for me went beyond what was expected, making the whole process simple. The price quoted was the best price across all platforms I’ll definitely be using them again.
5 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that the process was simple and exceeded your expectations. We appreciate your recognition of the great value we offer and thank you for your positive feedback. We look forward to working with you again.
Réponse de CETA Insurance
We appreciate your feedback and are glad it was quick to fill in.
Very good customer service
Very good customer service. I needed to upgrade my insurance and my all was accepted quickly without anything issues. The lady I spoke to was lovely and knew everything about what I needed.
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that your insurance upgrade was handled quickly and efficiently. We appreciate your kind words about our customer service; it's great to know the representative was so helpful and knowledgeable!
Price was reasonable for cover…
Price was reasonable for cover required. Only snag i had was to pay as it kept processing ‘forever’ eventually i realised they probably dont accept Amex! A message to say what cards are accepted would have saved tons of time!
4 mai 2026
Réponse de CETA Insurance
We're glad to hear that our price was reasonable for your needs. We apologize for the payment processing issue and the time it took. We appreciate your feedback about clarifying accepted cards to improve the customer experience.
All very easy found it easy to use
5 février 2026
Réponse de CETA Insurance
We're happy to hear that our service was easy to use. Thank you for your positive feedback; we appreciate it.
Excellent service
Excellent service by your representative Wendy lovely personality and very professional.
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're delighted to hear about the excellent service and the representative's lovely personality and professionalism. We appreciate your positive feedback.
Réponse de CETA Insurance
We're happy to hear that our website helped you find quotes easily. Thank you for sharing your positive experience with us!
Cancelled my direct debit and month…
Cancelled my direct debit and month before renewal and they still took the money out of my bank
And now argue like hell
1 mai 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that our website was easy to use, and we appreciate you sharing your positive experience with us.
Great product knowledge, Friendly and helpful
Mario had Great product knowledge, friendly and helpful
30 avril 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that you found our team member to be helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing.
Quick and simple plus a good price
30 avril 2026
Réponse de CETA Insurance
We're glad you found our services quick, simple, and well-priced. Thank you for your positive feedback!
Easy to apply questions straightforward…
Easy to apply questions straightforward and complete
30 avril 2026
Réponse de CETA Insurance
We're happy to hear that our questions were straightforward and complete for you. Thank you for your positive feedback!
Réponse de CETA Insurance
We're happy our process was easy for you to complete. Thank you for your very positive feedback!
Excellent customer service
Very good customer service which addressed my issue quickly and professionally.
29 avril 2026
Avis spontané
Réponse de CETA Insurance
We are happy to hear that our customer service team resolved your issue quickly and professionally. We appreciate your positive feedback and thank you for sharing.
Innocent was very helpful and patient
Innocent was very helpful and patient. He explained everything clearly.
27 avril 2026
Avis spontané
Réponse de CETA Insurance
We're happy to hear that our team member was patient and clearly explained everything. We appreciate your positive feedback and your time!
Useless service
Called to cancel auto renew. 42 minutes and no-one answered after inputting my security details.
Did online chat and agent obviously dealing with several people at once as took 2-3 minutes to respond to my answers.
No offer to match the £120 cheaper quote on a comparison website. Even funnier as the renewal quote and the cheaper quote are from the same company!!!
29 avril 2026
Avis spontané
Réponse de CETA Insurance
We appreciate you bringing this to our attention and we regret your cancellation experience. The long wait time and delayed chat responses are not indicative of the service we aim to provide. We'll review this feedback to improve our service. Thank you.
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