Charlie & Ivy's Avis 

48
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The rosemary and thyme dipper is seriously awful. The oil and vinegar fail to blend and the result is a cloying stickiness on the palate. There is practically no flavour.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had a free sample od dipping oil from my tomato subscription. The dipping oil was delicious so I ordered several bottles . Only downside was delivery wasn't great but eventually arrived. I tried... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought your products previously whilst visiting York Christmas markets. I was so pleased to discover you have an online service and I have purchased both gifts for someone else and replacements... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires

Écrit par l'entreprise

Charlie & Ivy’s is a family business with a simple mission. To create the very best artisan products, that are easy to use and inspire people to enjoy simple, delicious food, together, every day.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,0

Tous les avis

(48)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

O dear….

The rosemary and thyme dipper is seriously awful. The oil and vinegar fail to blend and the result is a cloying stickiness on the palate. There is practically no flavour.

4 septembre 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi, we're so sorry to hear you've not enjoyed our bread dipper, this flavour is usually one of our most popular! If you could drop us a few more details over to info@charlieandivys.co.uk with the best before date of the product our technical team can look into this further. Kind Regards, Jennie

Noté 5 sur 5 étoiles

Great products with real taste.

Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.

20 juillet 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Jan, Thank you for taking the time to leave us a review. We're glad to hear your enjoying our products, and we'll certainly pass your feedback over to our team. Kind Regards, Jennie 🤩

Noté 1 sur 5 étoiles

Extremely disappointed

Extremely disappointed. Very bad service!
Placed an order for a birthday present direct to the recipient. Payed on paypal and Charlie & Ivy's website changed the delivery address to mine. I noticed straight away so emailed asked for it to be corrected (there was plenty of time for it to be changed before dispatch) email was ignored. I chased with a call that just rang off. Item was then delivered to my house on the day of the birthday so had they responded this could have been corrected and not been an issue at all. I contacted again to say how disappointed I was about it all and to date still no response or acknowledgement at all. Will not be purchasing from them again and certainly wouldnt recommend.

2 août 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Alexandra, Thank you for the feed back and we're sorry you had this experience. We're not quite sure what happened here and are looking into our processes to make sure this doesn't happen again. Kind Regards, Jennie

Noté 5 sur 5 étoiles

Delicious Bread dippers

I bought a Bread dipper from another seller. It was so good that I found Charlie and Ivy's website and bought several different ones. We are enjoying them all. Lovely snack paired with good bread.

14 juillet 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you for taking the time to review us, we're delighted to hear you're enjoying our dippers! 🤩 Kind Regards, Jennie and team C&I

Noté 4 sur 5 étoiles

I had a free sample od dipping oil from…

I had a free sample od dipping oil from my tomato subscription. The dipping oil was delicious so I ordered several bottles . Only downside was delivery wasn't great but eventually arrived. I tried to contact Charlie and Ivy as concerned about delivery gone missing but no reply at all from customer service and never did get a reply. Products are great so I probably will order again or look out in a shop to avoid the delivery issues and poor customer service.

6 juillet 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Fiona, Thank you for taking the time to leave us a review, we're so glad to hear you're loving our dippers! Our apologies for not coming back to your email, that one must have slipped through the net. It's certainly not the service we strive to offer. Kind Regards, Jennie

Noté 5 sur 5 étoiles

Great products we are happy to reorder.

I have bought your products previously whilst visiting York Christmas markets. I was so pleased to discover you have an online service and I have purchased both gifts for someone else and replacements for myself. The products are of great quality and good value. The recipes you provide are also very useful. My order arrived promptly and was well wrapped. I will certainly be placing future orders.

21 juin 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you so much for taking the time to leave us this lovely review. We're glad to hear you're enjoying our products. thank you for your continued support. Jennie

Noté 5 sur 5 étoiles

Love these products

Love these products. My go to is the bread dippers Garlic & Oregano and the Blackberry & Thyme which I use on my salads and the Honey and Mustard dressing. Bottles look amazing on the table. I usually purchase in the local farm shop so first time ordering direct. No problems came in time and great customer service.

31 mai 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Sue. Thank you so much for taking the time to leave us this review! We hope you continue to enjoy our products. Jennie 🤩

Noté 5 sur 5 étoiles

Delivery amazing the bread dips I have…

Delivery amazing the bread dips I have bought 4 now are just amazing the juniper berry lemon and raspberry is like nothing I have tried it’s stunning, we had a family bbq today and we used the peri peri chicken and jerk chicken marinade all just lovely. Made it my mission to spread the word !

17 mai 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Nikki! We're so glad to hear you're enjoying our products, and thank you for taking the time to let us know. Kind Regards, Jennie 🤩

Noté 5 sur 5 étoiles

Absolutely fabulous.

Absolutely fabulous.
The marinades are delicious and well worth the money.
The customer service is fantastic x

7 mai 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Jill. Thank you for taking the time to leave us this lovely review! We're glad to hear you're enjoying our products. Kind Regards, Jennie 🤩

Noté 5 sur 5 étoiles

Great products

Bought two bottles of dipping sauce at the farm shop M5 they were delicious so decided to place a large order
They arrived a few days later we haven’t tried them all yet but what we have tasted were delicious
So all in all great products and great service would recommend to friends and family
Big thank you guys

11 mai 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Stephen! Thank you so much for taking the time to leave us a review. We're really glad to hear you're enjoying the oils, and have managed to get yourselves re stocked! Kind Regards, Jennie

Noté 1 sur 5 étoiles

Bought the smoked garlic mayo a few…

Bought the smoked garlic mayo a few days ago, was excited to taste it and was left utterly disgusted and disappointed. It tastes nothing like mayo or garlic, and leaves a bitter and almost mouldy flavor in the mouth.
None of the ingredients listed on the label should make it taste the way it does.

2 mai 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Claire. We're sorry you've had problems with our mayo, what you've described certain isn't what we'd expect. If you wouldn't mind dropping me an email so we can follow this up I'd be grateful. jennie@charlieandivys.co.uk Thanks, Jennie

Noté 5 sur 5 étoiles

Brilliant service.

Brilliant service.
Company were very responsive to e mails , parcel arrived quickly and was well packaged.

Very happy thank you.

23 avril 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Graham! Thank you so much for taking the time to review us, I'll certainly feed this back to our team. Kind Regards, Jennie

Noté 5 sur 5 étoiles

New oils

Have previously bought some oils at nec food show but decided to order more online
Good prices and arrived quickly and neatly packed can’t wait to try the new ones I’ve ordered

19 avril 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Carol! Thank you for the lovely review. We're glad to hear you're managing to keep stoked up! We hope you enjoy your order. Kind Regards, Jennie

Noté 5 sur 5 étoiles

Excellent as always

Excellent as always. Ordered the date night feast, really lovely present for hubby and great menu. Thankyou x

17 février 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you for leaving us this lovely review, we hope hubby enjoyed his treat! Kind Regards, Jennie

Noté 5 sur 5 étoiles

Absolutely fantastic products

Absolutely fantastic products. Really tasty and beautifully packaged and presented. Fast delivery too

28 janvier 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Laura, Thank you for taking the time to leave us a review! We hope you enjoy your treats. Jennie 🤩

Noté 5 sur 5 étoiles

Great service!

We ordered a gift box for friends and we phoned prior to ordering to make sure it would arrive on time. Jenny answering the phone couldn’t be more helpful saying she would look out for the order and ensure it got sent immediately. We received it the next day! Fantastic service and our friends loved it too! Well done, first class!

12 janvier 2026
Avis spontané
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Réponse de Charlie & Ivy's

Hi Melanie, thank you for leaving us a review - we really hope the gift was enjoyed! Jennie

Noté 5 sur 5 étoiles

Super product great taste efficient…

Super product great taste efficient delivery and easy to use website.

12 janvier 2026
Avis spontané
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Réponse de Charlie & Ivy's

Thank you Linda, we hope you enjoy your products 🤩. Thank you for taking the time to leave us a review! Jennie

Noté 5 sur 5 étoiles

Great product

Great product, good choice of flavours. Fast delivery, well packaged

8 décembre 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Sue, Thank you, we hope you enjoy your treats! 🤩

Noté 5 sur 5 étoiles

This is my second order from you

This is my second order from you. First was dipping oil and mayonnaise. Second was 8 jars of mayonnaise. Love them all.

1 octobre 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Carole, Thank you so much, we're really glad to hear you're enjoying our products! Thanks so much for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Excellent All Round!

Just taken delivery of our latest order of Bread Dippers. Discovered these as a healthy snack when my husband had to make changes to his diet for health reasons and we love them, especially the Chilli, Garlic and Ginger and the Blackberry, Thyme and Balsamic. It's great to know we're supporting a local company, and the customer service is always excellent too. We'll be back for more, and have already recommended these to family and friends. Keep up the good work, Charlie & Ivy!

6 octobre 2025
Avis spontané
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Réponse de Charlie & Ivy's

Wow, thank you Jane for such a lovely review! So glad to hear you're enjoying our products 🤩 Jennie

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