Charlie & Ivy's Avis 

48
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The rosemary and thyme dipper is seriously awful. The oil and vinegar fail to blend and the result is a cloying stickiness on the palate. There is practically no flavour.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had a free sample od dipping oil from my tomato subscription. The dipping oil was delicious so I ordered several bottles . Only downside was delivery wasn't great but eventually arrived. I tried... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought your products previously whilst visiting York Christmas markets. I was so pleased to discover you have an online service and I have purchased both gifts for someone else and replacements... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products with amazing taste. Good delivery service. Good strong packaging for glass jars. So pleased with my mayonnaise delivery. Will definitely use this company again.

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires

Écrit par l'entreprise

Charlie & Ivy’s is a family business with a simple mission. To create the very best artisan products, that are easy to use and inspire people to enjoy simple, delicious food, together, every day.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,0

Tous les avis

(48)

18 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Not great, wouldn’t recommend.

Not great, didn’t read the ingredients, didn’t have glasses. Thought it would be olive oil for the cost, very bland, had a musty taste ,no real taste very disappointed. Bought the bread dipper, chilli, garlic @ ginger. Wouldn’t recommend unfortunately.

4 octobre 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Rachel,

Thanks so much for taking the time to feed back on your experience with our products.

I'm sorry to hear that our product wasn't what you were expecting, and I would be interested to know more about it's flavour quality as this is a product is usually packed with flavour! Maybe you could feed back more to our team so we can look into it? info@charlieandivys.co.uk

We're very proud of our award winning cold pressed British rapeseed oil, we appreciate that it isn't olive oil, however a lot of care and attention is put into creating our products, and this is reflected in our pricing.

I look forward to hearing any further feedback.

Kind Regards
Jennie

Noté 1 sur 5 étoiles

Not olive oil

Bought some from Gloucester Services.
Everything leads you to belive this is a dipping oil made using the traditional olive oil.
Quickly when you taste it becomes clear the design of the label, bottle etc is designed to deceive.
It is in fact rape seed oil and tastes horrible.
The manufacturers need to be more honest.
Only good for throwing away.

20 septembre 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Kim,

Thanks so much for taking the time to feed back on your experience with our products.

It's unfortunate that you felt our branding was misleading. We're very proud of the award winning cold pressed British rapeseed oil that we use in our products and certainly wouldn't plan to lead anyone to believe it was anything other than this in our bottles. It is also clearly mentioned on the back of our bottle in both our product description and ingredients.

It's a shame that this oil isn't for you, if you have any further feedback on the product it would be great if you could drop the team an email at info@charlieandivys.co.uk

Kind Regards
Jennie

Noté 3 sur 5 étoiles

I bought the rosemary thyme and lemon…

I bought the rosemary thyme and lemon bread dipper and from a deli shop on holiday and unfortunately didn’t read all the ingredients on the back.. just the label on the front . I presumed it was olive oil but when I tried it I didn’t like the taste and then realised it was rapeseed oil and not olive oil…. I thought real dipping sauces use olive oil only …Very disappointed …my friend also bought one at the same time and likewise she expected olive oil for the price and she thought it tasted very bland

26 août 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Jill.
Thank you so much for taking the time to leave us your feedback. Unfortunately as a family farm diversification, producing cold pressed rapeseed oil, this is indeed the oil that we use within all our products made on our farm in Yorkshire.
It's disappointing that this isn't what you expected, but we're very proud of the products we make.
We'll certainly pass your flavour feedback onto our technical team for further consideration.
Kind Regards, Jennie

Noté 1 sur 5 étoiles

Avoid the mango and chilli dressing, it's disgusting 🤢

Bought a bottle of the mango and chilli dressing from our local farm shop as an expensive alternative to my usual supermarket offering. It is without doubt the worst I've ever been unfortunate to buy. It actually tasted like it was off, so bad I threw the plateful in the bin with the remainder of the bottle of dressing, still had a 10 month date on it! Utterly foul stuff !

9 août 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Mark,

Thank you for taking the time to feed back on your experience with our product. We're glad this is now sorted for you and your replacement bottle was indeed up to scratch. Thank you for bringing this to our attention.

Kind Regards
Jennie

Noté 5 sur 5 étoiles

Love their products.

Love their products.
Fast, efficient shipping.

7 juin 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hi Rosemary. Thank you so much for taking the time to leave us a review, we're glad to hear you're enjoying our products 🤩

Noté 5 sur 5 étoiles

These products are absolutely delicious!

These products are absolutely delicious! I am now completely hooked, especially on the mango and chilli dressing …. Oops, maybe I should not have recommended in case it runs out!
The delivery was on time and everything so carefully packaged. Cannot fault. Thank you x

10 avril 2025
Avis spontané
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Réponse de Charlie & Ivy's

Wow, thank you so much for the review Lesley, we're delighted to hear you're enjoying them!

Noté 5 sur 5 étoiles

Excellent Service

I placed my order with a date in mind that I needed the panels for. After discussing with Lia in the Customer service dept everything I asked for was delt with. Lia went above and beyond to help me. I wouldn't hesitate to use Charles and Ivy in the future and will also be recommending them to family and friends. Thank you Lia from a very satisfied customer.

7 mars 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hello! What a lovely Review! Unfortunately, I think you hay have left it for a different company, I'm sure they'd love to receive this though. We are food producers based in Yorkshire. 😀

Noté 5 sur 5 étoiles

Great customer service!

Customer service for my order today was above and beyond!
I stupidly threw away some parts not realising what they were.
They are sending me replacements free of charge!
Excellent service all through my order.
Many Thanks,
John

4 mars 2025
Avis spontané
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Réponse de Charlie & Ivy's

Hello! What a lovely Review! Unfortunately, I think you hay have left it for a different company, I'm sure they'd love to receive this though. We are food producers based in Yorkshire. 😀

Noté 5 sur 5 étoiles

Awesome efficiency

Placed an order after the deadline for Christmas. I was extremely pleased when it arrived so quickly.
Love the bread dips. Looking forward to trying the marinades and other goodies.

19 décembre 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you so much for taking the time to review us, we hope you enjoyed your treats!

Noté 5 sur 5 étoiles

Fantastic tasty products

Fantastic tasty products, great value, super speedy service and delivery. Ordered twice now as products are so good.

29 novembre 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you for your amazing review, we're so glad you're enjoying our products!

Noté 5 sur 5 étoiles

Good Quality

Quality, service and delivery, all excellent. This was bought as a gift and I know the recipient will love it. So much so I am now placing a second order.

20 novembre 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi Mary, Thank you for taking the time to review your experience with us, I hope the gift was loved!

Noté 5 sur 5 étoiles

First Class Service

I did contact customer service for a few questions regarding the panel by the phone, very helpful. All questions answered. Screen was delivered following date. Anthony who delivered was very polite and friendly in making the delivery smooth and also explained some tips which was very useful.
Can't really ask for any better service than that. Excellent service. Thoroughly satisfied.
Would not hesitate to recommend.

11 septembre 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi there, Thanks for taking the time to review, but I think you may have got the wrong company. We're Charlie & Ivy's, an independent foodie brand, I think you may want Charles & Ivy. 😀

Noté 5 sur 5 étoiles

above and beyond all expectations

above and beyond all expectations . beautifully packaged and i know from ordering from charlies before that their products are top quality ,the best they can be . look no further for an upcoming gift you will not be disappointed . Christmas sorted . thank you so much for the love and care . it shows .

30 août 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi there, thank you for taking the time to post such a lovely review, we'll pass it over to our team. We hope everyone enjoys their gifts! 😀

Noté 5 sur 5 étoiles

Exceptional Customer Service by Laurie

Laurie was so helpful today in helping me reschedule my delivery. Her customer service was exceptional, I especially appreciated how she walked me through the process.

19 juillet 2024
Avis spontané
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Réponse de Charlie & Ivy's

Thank you for taking the time to feed back, we're glad we got your delivery sorted 😀

Noté 5 sur 5 étoiles

Excellent value for money and good…

Excellent value for money and good quality. I bought the set of 5 bread dippers and couldn't fault them. I l9ved all the flavours but if anyone is a lover of lemon drizzle cake, tglhen give the Lemon, Balsamic and Juniper Berry a try !!

30 avril 2024
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you so much for taking the time to leave a review! We're so lease you're enjoying our dippers. :)

Noté 1 sur 5 étoiles

Jerk Marinade nothing like Jerk

Tried the Jerk Marinade and it was awful. It was extremely disappointing. It was full of various herbs, and that was basically all we could taste. No chilli in it which I though was a main ingredient, no sweetness, or hotness at all. In fact nothing at all like jerk, just a jar full of mixed herbs and oil. Completely spoilt my meal and also made me feel ill afterwards.

5 avril 2024
Avis spontané
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Réponse de Charlie & Ivy's

Thank you for your comments, all customer feedback is taken on board and is helpful for us developing and improving our product range. We're sorry the Jerk Marinade wasn't for you. If you would kindly email us directly we can ascertain the batch details and look into this further. Many Thanks.

Noté 5 sur 5 étoiles

Would Highly Recommend

Ordered bread dipping oil set which was damaged in transit - through no fault of Charlie & Ivy’s as box was extremely well packaged.
Spoke to Marcelle and although during the Christmas rush received a replacement set the next day! What wonderful customer service.

9 décembre 2023
Avis spontané
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Réponse de Charlie & Ivy's

Hi Anita, Thanks so much for the kind review, we're glad you got your set in one piece in the end!

Noté 5 sur 5 étoiles

Spoke to a lovely girl called Laurie…

Spoke to a lovely girl called Laurie very polite professional. Answering my questions. Thankyou.

14 décembre 2023
Avis spontané
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Réponse de Charlie & Ivy's

Hi! Thank you so much for taking the time to leave us a review, we're glad we could help!

Noté 5 sur 5 étoiles

Excellent Customer Service

I have ordered from Charlie and Ivy's a few times and their oils and mayonnaise are amazing. There was a problem with my last order and on emailing them on a Sunday evening I had an immediate response from Jennie and a replacement was sent and received within 2 days, so their customer service is excellent. Would highly recommend ordering from this company and will certainly be buying off them again in the New Year.

28 novembre 2023
Avis spontané
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Réponse de Charlie & Ivy's

Hi Tracey. Thank you so much for you feedback, I'm glad you got you're order sorted. Wishing you a very Happy New Year! Jennie & the team.

Noté 5 sur 5 étoiles

Tasty, well priced, quality additions to your plate

My daughter bought me a gift set of Charlie & Ivy’s dressings, dips and mayonnaise for my birthday, she knows I love dips and dressings so this was honestly the best gift for me.

I especially love the Lemon & Dill Mayonnaise, so much so I spread it on a slice of lemon drizzle cake. Don’t knock it ’til you try it!

Based on my enjoyment of the gift set I sent off for some Chilli & Lime Mayonnaise, try it with some avocado salad, it’s the perfect match.

They do some amazing vegan products too. Keep it up Charlie & Ivy’s, you’re onto something!

11 novembre 2023
Avis spontané
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Réponse de Charlie & Ivy's

Thank you so much for the lovely review Hazel, we're so glad you're enjoying our products!

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