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CharterUP Avis 

1 178
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hello! I just want send little review. We had an outstanding experience! The entire team was professional, responsive, and incredibly helpful from start to finish. They quickly resolved every que... Voir plus

Noté 5 sur 5 étoiles

Great company- easy to work with- excellent contracts- ease of down payments and final payments and the buses were just what we were looking for - we got 2- 56 foot coaches with all amenities!! Pricin... Voir plus

Noté 5 sur 5 étoiles

Our driver was the BEST! She was on time and very accommodating. If you are looking for courteous, clean, professional and accommodating, please check them out.

Noté 5 sur 5 étoiles

From the first phone call to inquire about rates, I received stellar service. The customer service representative searched for suitable options and presented me with several choices. I was regularly... Voir plus

À propos de l'entreprise

  1. Fournisseur de logiciels

À propos de CharterUP

Écrit par l'entreprise

CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators.

Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding.

By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation.

With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(1 178)

331 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My drivers were great

My drivers were great! They understood where I needed them to be and at what times. They showed up plenty early so I could give them instructions and that put my mind at ease. I also appreciated how easy it was to make changes to our reservation. I spoke to Luis on the phone and he guided me through all the necessary steps.

4 mai 2026
Noté 3 sur 5 étoiles

I like the responsive nature of agents…

I like the responsive nature of agents during bookings

I was not happy when they withdrew completely after contacting the provider

Also pricing was not well explained by agent.Leadibg to a bear misunderstanding and almost cancellation

The provider made up for being on time and courteous

If I have my way will deal with provider directly

4 mai 2026
Noté 5 sur 5 étoiles

Would give them 6 stars if I could

Would give them 6 stars if I could. Terrific. We had a steep hill for the shuttle bus so they brought a smaller back up bus that was safer to get the wedding party to the after party safe a sound. They went to extra mile or 3 for sure. Bravo.

4 mai 2026
Noté 5 sur 5 étoiles

We had a great trip

We had a great trip. Driver Mr Homgi is a very good driver. Very polite and helping person. I give him 5 stars and 10 out 10 counts for his service.
Bus was clean. Two seats were missing cup holders.
It was a very nice experience and sure, we will use ChaterUps service again for our senior group.

30 avril 2026
Noté 5 sur 5 étoiles

Excellent communication

Excellent communication from initial contact to the precise moment of the bus arrival.
Driver was courteous, bus was clean, delivery of Students to and from the destination was perfect.

2 mai 2026
Noté 5 sur 5 étoiles

It was a very nice vehicle

It was a very nice vehicle. The driver was professional, arrived on time, polite and waited for us . It was a joyful experience. The first time we've experienced such nice transportation accomodations.

29 avril 2026
Noté 5 sur 5 étoiles

Great experience

Easy to update and monitor my reservation, driver was fantastic and professional, bus was modern and clean

2 avril 2026
Noté 1 sur 5 étoiles

Do NOT use them

Do NOT use them. I chartered 2 buses with them for my wedding in Texas. One of the buses had a broken A/C and the guests had to endure an hour ride in the Texas heat. The windows didn't open, the driver never offered to pull over or let people get water. 30 guests showed up, some nauseous, ALL drenched in sweat. Upon reporting the horrible situation, CharterUP said all they could offer was a $350, end of discussion. I would not recommend using them if you are worried about your riders sanity, once they arrive to your event...

11 avril 2026
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