Chic Concept Avis 374

Very professional and reliable service from the company. I would recommend to use them if you want fantastic service.

Ordered a white high gloss display on 15th Oct. Delivery was arranged on time and courier tracking was good. On 31st Oct courier arrived with our delivery only to find two of the six boxes were missing. One box was found on the courier vehicle on its return to base but no trace of the missing box containing the rest of the unit. Quick call to Chic Paradis and they made necessary arrangements for replacements to be shipped ASAP. Dealing with Customer services was good and I found them to be very helpful. One of the pieces, a plinth was warped and a replacement was issued straight away. The finished product is of very good quality and when i price matched it with another company it was over £80 cheaper, so well pleased

Just got my ottoman delivered. It is exactly what I’d hoped for...... really well built and elegant. it’s a proper heavily built peace of furniture.
Chic Concept is clearly the best of a family business they are polite and take pride in what they do.
I will be buying from them again and will not hesitate to recommend to others.
Thank you Jamie

Good service and delivered on time. There was a bit of a gap in communications, but when we emailed to ask about delivery Harry came back to us quickly and kept us updated. He let us know that the tracking had been changed and called to check that we had received the panels. The panels are good quality and were easy enough to fit.

The mattress is perfect. Just as advertised and the delivery was on time. It arrived the next day. Lovely experience. Would definitely use this service again

Ordered an ottoman from them online and they rang me to talk through everything from the spec to the delivery. So helpful and informative. Ottoman duly arrived. Impeccable quality, beautifully made, one of the best ever purchases. Highly recommended for service, price and quality.

Beautiful panels and ottoman bases. Great choice of fabric samples

Thank for the great services love the car bed and mattress

Great service and tailor made, great help from start to end and after care

Bought living room light from chic Concept. Beautiful light never seen a light like this anywhere. Service fantastic from start to finish and definitely recommend as staff very helpful. It was a pleasure purchasing from them with no issues at all.

Spent £700 on bed for nephew. After 3 delivery dates promised and still no delivery. Now requesting a full refund.. constantly have to chase them. COWBOYS. STEER CLEAR

Best shop to buy from them your households providing the best quality & service and a good quality/price ratio.

I ordered the vertical panels in the shade caramel chenille. I was initially nervous when placing the order but I the whole process went smoothly! The guys were very understanding over the phone. They were able to cater to my timescale and have the delivery and installation completed within a short period of time. The panels look amazing in my bedroom and my family love it too! I’ve had many compliments thus far. Satisfied indeed and would not hesitate to recommend ChicConcept! Thanks :)

10/10 for quality and customer service.

In a tight time scale these guys manage to get me 5king size beds with memory foam mattresses.

Also manage to squeeze in a single bed mattress.

Over all very good quality and very very reasonable price.

Delivered in rochdale for only a little bit extra cost.

Would buy in future and recommend to other people too.

The car beds were amazing 😻 my son hardly leaves his bedroom

I had a bit of a problem getting hold of a firm to supply me with a mattress.Should have gone to Chic first.
Straight talking Harry was fantastic from start to finish the size I wanted was't one that was off the shelf this man went out of his way to make sure we had the right one for us.Ordered Tuesday arrived Friday in the same week Well Done Chic Concept,Well Done Harry

I would say this is a good firm to buy from. Although the wrong mattress was delivered, it came in reasonable time. Once I contacted the company about the problem they were happy to work it out and supply me with a good quality mattress asap. I eventually went for the 8inch blue foam. It’s 6inch firm blue then 2inch softer white on top. Very comfy!

The lads there are reasonable and happy to help.

Excellent customer service from the time of playing the order to getting the product delivered. Fast, efficient, and great customer service. Brilliant high quality beds and storage box. Will definitely be ordering again

Very good service said bed would be 5 weeks due to a family problem asked if they good del a week early 48hrs later bed was del we ordered a bed with a trundle unfortunately the mattress was to big one phone call later new mattress del 48hrs later faultless service found them polite and easy to get hold of either via phone or email The quality is also very good would definitely use them again and would highly recommend them

I thought good customer service was dead!! However I'm delighted to say that I have been proven wrong. Adam went out of his way to help me, I was actually able to speak to him on the phone to order the mattresses and confirm delivery charges and time. Unfortunately one of the items wasn't what I ordered but Adam reassured me that the correct item would be dispatched the next working day, which it was.
Adam called to ensure that I had received the replacement item the day after it was delivered.
The items I bought are perfect for our needs and I would not hesitate to recommend Chic Concept.