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Lisez les avis des autres

Noté 5 sur 5 étoiles

While looking for a large ottoman we came across the site for Chic Concept , we had not heard of them before but they looked promising so we decided to place an order. We are really glad we did... Voir plus

Noté 5 sur 5 étoiles

Second king size ottoman bed purchased in 5 years. The full build of the bed is rich. Material is rich, last time I had grey but this time I got a cream colour of exact same bed. The base is like a di... Voir plus

Noté 5 sur 5 étoiles

I contacted Chic and got an immediate response. Samples arrived, I made my choice. Chic kept me informed throughout, and my bed arrived today. The quality is higher than I expected. I am so plea... Voir plus

Noté 5 sur 5 étoiles

Great ottoman divan base at a great price. Nothing too much trouble. Ordered fabric swatches and then selected fabric and colour -lots of options. Ottoman storage is two separate contained sections... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Luxury furniture, lighting and interiors available at great prices with Chic Concept. The only destination for great quality modern furniture. Shop online.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

High gloss white display unit

Ordered a white high gloss display on 15th Oct. Delivery was arranged on time and courier tracking was good. On 31st Oct courier arrived with our delivery only to find two of the six boxes were missing. One box was found on the courier vehicle on its return to base but no trace of the missing box containing the rest of the unit. Quick call to Chic Paradis and they made necessary arrangements for replacements to be shipped ASAP. Dealing with Customer services was good and I found them to be very helpful. One of the pieces, a plinth was warped and a replacement was issued straight away. The finished product is of very good quality and when i price matched it with another company it was over £80 cheaper, so well pleased

1 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Just got my ottoman delivered

Just got my ottoman delivered. It is exactly what I’d hoped for...... really well built and elegant. it’s a proper heavily built peace of furniture.
Chic Concept is clearly the best of a family business they are polite and take pride in what they do.
I will be buying from them again and will not hesitate to recommend to others.
Thank you Jamie

2 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Good service and nice headboard panels

Good service and delivered on time. There was a bit of a gap in communications, but when we emailed to ask about delivery Harry came back to us quickly and kept us updated. He let us know that the tracking had been changed and called to check that we had received the panels. The panels are good quality and were easy enough to fit.

20 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Perfect experience

The mattress is perfect. Just as advertised and the delivery was on time. It arrived the next day. Lovely experience. Would definitely use this service again

15 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

First class service and quality product

Ordered an ottoman from them online and they rang me to talk through everything from the spec to the delivery. So helpful and informative. Ottoman duly arrived. Impeccable quality, beautifully made, one of the best ever purchases. Highly recommended for service, price and quality.

14 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Bought living room light from chic…

Bought living room light from chic Concept. Beautiful light never seen a light like this anywhere. Service fantastic from start to finish and definitely recommend as staff very helpful. It was a pleasure purchasing from them with no issues at all.

18 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Spent £700 on bed not delivered

Spent £700 on bed for nephew. After 3 delivery dates promised and still no delivery. Now requesting a full refund.. constantly have to chase them. COWBOYS. STEER CLEAR

15 octobre 2022
Avis spontané
Noté 4 sur 5 étoiles

Gorgeous vertical headboard panels

I ordered the vertical panels in the shade caramel chenille. I was initially nervous when placing the order but I the whole process went smoothly! The guys were very understanding over the phone. They were able to cater to my timescale and have the delivery and installation completed within a short period of time. The panels look amazing in my bedroom and my family love it too! I’ve had many compliments thus far. Satisfied indeed and would not hesitate to recommend ChicConcept! Thanks :)

1 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

10/10 for quality and customer service

10/10 for quality and customer service.

In a tight time scale these guys manage to get me 5king size beds with memory foam mattresses.

Also manage to squeeze in a single bed mattress.

Over all very good quality and very very reasonable price.

Delivered in rochdale for only a little bit extra cost.

Would buy in future and recommend to other people too.

16 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Odd Size Mattress

I had a bit of a problem getting hold of a firm to supply me with a mattress.Should have gone to Chic first.
Straight talking Harry was fantastic from start to finish the size I wanted was't one that was off the shelf this man went out of his way to make sure we had the right one for us.Ordered Tuesday arrived Friday in the same week Well Done Chic Concept,Well Done Harry

9 septembre 2022
Avis spontané
Noté 4 sur 5 étoiles

I would say this is a good firm to buy…

I would say this is a good firm to buy from. Although the wrong mattress was delivered, it came in reasonable time. Once I contacted the company about the problem they were happy to work it out and supply me with a good quality mattress asap. I eventually went for the 8inch blue foam. It’s 6inch firm blue then 2inch softer white on top. Very comfy!

The lads there are reasonable and happy to help.

25 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the time of playing the order to getting the product delivered. Fast, efficient, and great customer service. Brilliant high quality beds and storage box. Will definitely be ordering again

1 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service

Very good service said bed would be 5 weeks due to a family problem asked if they good del a week early 48hrs later bed was del we ordered a bed with a trundle unfortunately the mattress was to big one phone call later new mattress del 48hrs later faultless service found them polite and easy to get hold of either via phone or email The quality is also very good would definitely use them again and would highly recommend them

25 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Good customer services lives!!!

I thought good customer service was dead!! However I'm delighted to say that I have been proven wrong. Adam went out of his way to help me, I was actually able to speak to him on the phone to order the mattresses and confirm delivery charges and time. Unfortunately one of the items wasn't what I ordered but Adam reassured me that the correct item would be dispatched the next working day, which it was.
Adam called to ensure that I had received the replacement item the day after it was delivered.
The items I bought are perfect for our needs and I would not hesitate to recommend Chic Concept.

12 août 2022
Avis spontané

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