Dear Mateusz Kujawa,
We sincerely apologize that your purchase did not meet your expectations, and we appreciate your honesty in bringing the quality issues to our attention.
We got your feedback of the product issue by customer service mail before, we also replied to you the solutions by our customer service mail hello@circooter.co.uk.
Recently, we've noticed that emails sent to your registered email address have bounced back, indicating that they were not successfully delivered.
So please check Check Your Spam/Junk Folder.
To address your concerns promptly, we kindly ask for more details about the specific issues you've encountered.
Please reply to this email or reach out to our customer support at another Customer Support Email hello@circooter.fr, and we will investigate the matter thoroughly.
Rest assured that your satisfaction is our priority, and we are dedicated to resolving this matter to your complete satisfaction.
Once again, we apologize for any inconvenience you've experienced, and we look forward to the opportunity to make this right for you.