Blokes installed fibre cable with no fuss , were at pains to explain where and how they would do the installation with full discussion and agrerment beforehand . Everything was tidied up and clean ,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Blokes installed fibre cable with no fuss , were at pains to explain where and how they would do the installation with full discussion and agrerment beforehand . Everything was tidied up and clean ,... Voir plus
L'entreprise a répondu
We were the first in our apartment block to take on full fibre internet by CityFibre, so there was a lot of work to do. They kept us informed every step of the way and hit every deadline. On the day o... Voir plus
L'entreprise a répondu
Leon and Serge attended promptly talked me through what would happen and then proceeded in a professional manner. They were polite, friendly and knew their work! Everything was fitted quickly, cleaned... Voir plus
L'entreprise a répondu
Efficient and friendly service. Completed fast and reassuring experience. Much better than when you had to have the ISP's router or bridge, you can now just plug your own kit into the city fibre ONT p... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.
Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.
CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.
15 Bedford Street, WC2E 9HE, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sergio, the engineer that came to install at mine was brilliant. He came in early, did his thing professionally, cleaned up after and ensured it was working.
Brilliant service all the way. He's a legend!

Réponse de CityFibre
Informed of every step leading up to installation. Engineer on time and very courteous and speedy. Very pleased with the service received.

Réponse de CityFibre
install scheduled by UW for tue 19May am at le10 1pe 7 hawkins close hinckley. city fibre did a pre inspection decided the install should go ahead as planned then failed to even turn up on the set day with no communication to me or UW.Still waiting their explanation and a new date for the install

Réponse de CityFibre
They were polite good at talking you through everything they was doing and after they finished everything was working well and still is, 100% recommend city fibre with Vodafone

Réponse de CityFibre
All good so far. Installation was simple and no problems so far with service and cheaper than previous broadband provider

Réponse de CityFibre
Friendly and efficient operatives who were finished quickly.

Réponse de CityFibre
Brilliant engineer, so professional. Fast working and great communication

Réponse de CityFibre
The engineer was very good,excellent work

Réponse de CityFibre
Clear guidance on the proposed installation, and all done very neatly and tiddly. A very good job.

Réponse de CityFibre
Very well service,well mannered people,nit and clean job
.very happy

Réponse de CityFibre

Réponse de CityFibre
I’m very happy with the service provided by CityFibre. The team was professional, fast, and did their job really well. Everything was completed efficiently, and the installation process was smooth from start to finish. They were punctual, helpful, and made sure everything was working perfectly before they left.
It’s great to see a company that takes its work seriously and delivers such a reliable service. I highly recommend CityFibre to anyone looking for fast internet and excellent customer service.

Réponse de CityFibre
Very nice service provided by city Fiber great experience

Réponse de CityFibre
I purchased city fibre/4th Utility over the phone on a weekend. The installation was booked for the following Friday. The modem/rooter was delivered by tracked mail on Wednesday. I had regular texted to confirm the installation would be on Friday 8am-1pm. On Friday 12pm I had a text to say the engineer was arriving and was working in the street & would be with me soon. 10 minutes later the engineers arrived ready to test an existing line & install a new wall box. The whole install & setup was completed within an hour. Speed tested to 150mbs wireless and I was up & running with 1080p on YouTube videos via a wireless Roku ultra tv box & fast website downloads on a laptop tested at the same time. It has been faultless for the last 4 days. I am very happy with the the phone admin staff for offering the best deal for my address. Also the engineers that installed & checked it was 'as advertised ' with the wireless speed.

Réponse de CityFibre
Quick and stress free instalation (45 mins) friendly engineers, they even offered to help put away my grocery delivery which arrived half way through the install

Réponse de CityFibre
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.