Coffee Pod Co UK Avis 

154
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Voir plus

Noté 1 sur 5 étoiles

I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Voir plus

Noté 1 sur 5 étoiles

DO NOT ORDER ITS A SCAM!! Paid for coffee syrup, got no confirmation, no correspondence whatsoever and not replying to emails.

Noté 3 sur 5 étoiles

I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Voir plus

À propos de l'entreprise

  1. Boutique de café

Écrit par l'entreprise

Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(154)

28 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Delivery packaging terrible. Contents damaged.

I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.

8 décembre 2025
Noté 5 sur 5 étoiles

Another great experience with the…

Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming back again.

9 novembre 2025
Noté 2 sur 5 étoiles

missing items

Deliver the correct items in the correct box with the correct accessories

29 octobre 2025
Noté 1 sur 5 étoiles

Never received my order and not one…

Never received my order and not one reply to my emails.

28 octobre 2025
Logo de Coffee Pod Co UK

Réponse de Coffee Pod Co UK

Hi Michelle,
You sent one email and two instagram messages. We have replied to your instagram message. Your hot chocolate pods are stuck with the courier at the local depot. I have chased this up with the depot and am yet to hear back. I am at a loss as to what to do, as your order isn't deemed as lost yet so cannot send out a replacement. I have detailed this in our instagram reply. At this stage I am unwilling to send out a duplicate order.

Noté 3 sur 5 étoiles

I placed an order and did not receive…

I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.

p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

18 octobre 2025
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Réponse de Coffee Pod Co UK

You received both your coffee and a refund so this review is wholly inaccurate.

Noté 1 sur 5 étoiles

Terrible customer services

Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again

29 septembre 2025
Noté 1 sur 5 étoiles

SCAM

SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further

23 septembre 2025
Noté 1 sur 5 étoiles

BEWARE SCAM - will be reporting to Trading Standards

Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.

25 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Slow, uncommunicative and I don't trust

Ordered the coffee pods 12 days ago. Apart from confirmation next day, and them taking payment I have not received the pods and had no reply to three emails. They also stated there was free delivery over a certain price point, so I ordered double. They still charged delivery.
I will never use this company again and still don't know if I will receive the product.

Very slow and uncommunicative.

26 août 2025
Noté 1 sur 5 étoiles

Ordered a week ago and still not…

Ordered a week ago and still not arrived, order states 3 to 5 days were now on day 7 and still not arrived,

28 août 2025
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Réponse de Coffee Pod Co UK

Hi Robert, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Noté 1 sur 5 étoiles

I haven't received my order yet,nor can…

I haven't received my order yet,nor can I get a response to my emails.
Order finally received, however lack of communication is still a concern

1 septembre 2025
Logo de Coffee Pod Co UK

Réponse de Coffee Pod Co UK

Hi Mandy, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Noté 1 sur 5 étoiles

Haven’t received my order it’s been 7…

Haven’t received my order it’s been 7 days

21 août 2025
Logo de Coffee Pod Co UK

Réponse de Coffee Pod Co UK

Hi David, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Noté 1 sur 5 étoiles
Logo de Coffee Pod Co UK

Réponse de Coffee Pod Co UK

Hi Wendy, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

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