I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Voir plus
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Lisez les avis des autres
I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Voir plus
DO NOT ORDER ITS A SCAM!! Paid for coffee syrup, got no confirmation, no correspondence whatsoever and not replying to emails.
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Coordonnées de contact
16 Monks Walk, SG9 9EE, Buntingford, Royaume-Uni
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 4 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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From ordering to delivery can't fault…
From ordering to delivery can't fault the service
Ordered on 27th December and then…
Ordered on 27th December and then nothing.
Emailed them. No reply.
Not sure what to make of it.
Half the boxes turned up badly damaged
Half the boxes turned up badly damaged, other than that happy with service.
Smooth transaction, quick
Nice coffee and hot chocolate. Smooth transaction. Quick delivery even over the Christmas/New Year holidays.
Delivery packaging terrible. Contents damaged.
I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.
Another great experience with the…
Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming back again.
missing items
Deliver the correct items in the correct box with the correct accessories
Never received my order and not one…
Never received my order and not one reply to my emails.

Réponse de Coffee Pod Co UK
I placed an order and did not receive…
I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.
p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

Réponse de Coffee Pod Co UK
Terrible customer services
Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again
SCAM
SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further
BEWARE SCAM - will be reporting to Trading Standards
Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.
Do not buy from this company
Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.
Order not even been dispatched and no…
Order not even been dispatched and no response received when asked for update
Slow, uncommunicative and I don't trust
Ordered the coffee pods 12 days ago. Apart from confirmation next day, and them taking payment I have not received the pods and had no reply to three emails. They also stated there was free delivery over a certain price point, so I ordered double. They still charged delivery.
I will never use this company again and still don't know if I will receive the product.
Very slow and uncommunicative.
Ordered a week ago and still not…
Ordered a week ago and still not arrived, order states 3 to 5 days were now on day 7 and still not arrived,

Réponse de Coffee Pod Co UK
I haven't received my order yet,nor can…
I haven't received my order yet,nor can I get a response to my emails.
Order finally received, however lack of communication is still a concern

Réponse de Coffee Pod Co UK

Réponse de Coffee Pod Co UK
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