Coffydoor Avis 1 171

I ordered at 13th of April. Today, 6th of May, I have no feedback about my order, other than a general "sorry we had problems but now everything works fine" mail, sent in Swedish at 26th of April.
That's a really bad experience.

I’m a coffee lover and i’ve never had great experience like this one. I really recommended, is such an amazing flavor.

It’s the best coffee i’ve ever tasted. I recomended to try the experience.

Never late and always delicious

I ordered the coffee 2 weeks ago and it has,just now been received by the shipper. These guys are masters of marketing, and maybe the coffee will be good, but they are clearly terrible at logistics!

Good variety. I love their discounts. Specially bundle box 500.

I recently tried the Espresso blend and it has quickly bevine my go to coffee!
Highly recommended to anyone Who takes the coffee seriously.

Almost three weeks waiting and not even an update with an expected delivery date. In addition, in order to get info on your delivery, you have to download an app just for this. I will rate the coffee once it arrives, but I am cancelling my subscription asap. Imagine trusting your morning coffee to a company with such a bad supply-chain and comunication organization.

The coffee taste great and I like the different kit options!

A bad joke! A month has passed since I placed my order and still nothing has arrived. This morning I’ve just been automatically charged for a second order, which I obviously won’t want until I’ve had a chance to try the product.

Across the board very much flavour for being pods, the green espresso my clear winner☺️
10/10👍🏻

I Placed my order on the 20th of April and i have still not received order. I have been in contact with the customer service team and it is just a constant inflow of excuses. I was told at first there is a coffee shortage but that was then solved and my order could proceed.

I was then told it was an issue with the transport company at the warehouse but my order was prioritised and now my order will be shipped within 2 days.

Then i was told the issue was the black coffee i had included with my order was out of stock and that is the issue causing the delay. This was solved when they suggested switching from the black tin to the white tin.

Finaly when i followed up again the mug (also included as a free welcome gift) was a stock issue and that is the reason my order is delayed but rest assured its back in stock and will be picked by the warehouse and shipped out.

I requested a specific confirmation from the support agent on which day the intended shipment would be sent assuming that his initial update of being sent this week or within two days was just annoying at this time and was only told that he didn't want to make empty promises as if all the previous shipments were a guarantee?

I cancelled the subscription before even having the chance to taste the coffee and at this point its worth not being lied to.

Ordered coffee over a month ago and still no sign of it. They emailed to say there would be supply chain delays, then emailed to say orders would be received in a week. Two weeks later and still no coffee. Avoid, much more reliable pod brands available

The mixed bundle coffee pods are absolutely lovely, easily some of the best I’ve ever bought.
However, I left a pretty excoriating review due to what felt like endless delays with my decaf order. Since then, I’ve heard directly from the owner, Jonathan, who gave a very open and honest explanation. It seems a number of things went wrong at once, many of them outside his control.
Jonathan took the time to contact me personally, apologise and talk through what had happened, which I really appreciated. That level of care and accountability has restored my faith in both the company and customer service more generally, and made me realise I was too quick to be critical in the first place.
My order is now on its way and I’m really looking forward to enjoying the decaf pods.

Really good coffee and cheaper than Nespresso. Works perfectly with our machine that we bought from Nespresso!

I’ve been using Coffydoor for a long time now and they have always shown great customer service, delivered the capsules in time etc. Also I really love the taste of their coffee! A strong 5/5, can recommend!

I really love Coffedoor. I just became a costumer and I am so satisfied. Quick delivery and great Coffee. That’s all I need.

Ordered on 06th April after seeing an advert, and im still awaiting delivery now 4th may. For the last week when ive contacted them, i get a reply saying its been posted with a tracking number, almost sent with attitude, no apologies. The tracking number shows its still jot even in this country. Only when i challenge this do i get any sort of apology. Avoid. If the coffee is anything like their customer service and ability to fulfil an order, its going to be crap