My 6-month-old has recently started taking Multibio Drops, and we’ve had a great experience so far. They’re easy to give, and my baby takes them without any fuss. I’m really pleased with them and woul... Voir plus
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My 35 day old baby was suffering greatly from colic. I started giving him Multibio drops, which boosted his gut flora and significantly improved his digestion. This helped with my baby's colic and als... Voir plus
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I’m using the drops have been on baby since 2 weeks old helps with wind but we got it for bottom wind and it’s somthing I can’t go without in her bottles now as it really helps we did try another bran... Voir plus
L'entreprise a répondu
Dose instructions are confusing, certain parts are repeated. The dose is ambiguous, 4 drops is said to be for 30 mins prior to use, 2 drops if refrigerated for 4+ hours, however the support team went... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Colief® offers a range of gentle products that provide soothing comfort to babies, children and new mothers. Colief’s scientific knowledge and proven expertise in colic caused by temporary lactose intolerance informed the development of Colief Infant Drops two decades ago. Now, the brand offers an extended mum and baby care range.
Coordonnées de contact
Irlande
- info@colief.com
- colief.com
4,6
Excellent
140 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very quick service.
15 juin 2022
slightly slow delivery turnaround
14 juin 2022
Quick delivery
12 juin 2022
Great customer service
I had an issue with delivery that has never happened before however after contacting customer services they were so helpful and friendly. They sorted the problem asap!
9 juin 2022
Still haven’t received my order
Still haven’t received my order and you are sending emails to review a product I don’t have. Do not have any emails to indicate dispatch either
6 juin 2022
Réponse de Colief
We apologise for the inconvenience caused by the lack of communication on your recent purchase of Colief®. Thank you for your feedback regarding the lack of an acknowledgement email when you placed the order. This is standard practise for our ecommerce orders so we will investigate why you did not receive this email after your order was placed. Our ecommerce orders are fulfilled by a third party and the order delivery time using Royal mail is usually quite fast, 2-3 days, currently we are experiencing some delays due to the jubilee holidays.
Brilliant fast service
Brilliant fast service. The chest rub is ideal being a roll on. Plus, it works.
25 mai 2022
Good but could do better with communication
Received our two Colief for baby in relatively good time. Not five stars because the communication was not great. We didn’t Receive a despatch email so we didn’t know if the order had even left the warehouse. As we were running low on Colief and it’s important we had it, we didn’t know if we needed to go buy some from Boots or what. But then it arrived 4-5 days after ordering. So not the end of the world.
Just would have been better if we were kept better informed during the despatch process.
Also the website was a bit clunky and wouldn’t let me pay very easily.
24 avril 2022
Terrible packaging!
22 avril 2022
I have contacted you yo inform you…
I have contacted you to inform you still haven't received the item, not very happy at all with the service
6 mars 2022
Réponse de Colief
Hi Leah,
We apologise for the inconvenience caused with your delayed order. The order time within the UK is usually quite fast, 2-3 days, but in your case it seems to have been longer. We will investigate why this happened with your order.
A member of our team will be in contact with you soon to find a solution.
Again, apologies for any inconvenience caused.
Regards,
A great product that really has helped!
I have found these drops really have helped settle my baby. I can definitely notice a difference. Think the sale price with free delivery is great too! Nice and easy to re-order before running out!
2 mars 2022
Amazing products highly recommend the…
Amazing products highly recommend the infant drops and scalp oil!! Works absolute wonders! - Thank you Colief x
28 février 2022
Avis spontané
Best product ever
Best product ever, my baby has back the sleep and no more tummy problems
14 février 2022
Great price
Great price, quick (and free!) delivery. Best vitamin drops we’ve found so far.
14 février 2022
When you're a new mum everything is…
When you're a new mum everything is scary, overwhelming and unknown. Then you find something that works, relief straight away for baby and you and its like where have you been all my life! Great products all round!
9 février 2022
Avis spontané
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