My 6-month-old has recently started taking Multibio Drops, and we’ve had a great experience so far. They’re easy to give, and my baby takes them without any fuss. I’m really pleased with them and woul... Voir plus
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My 35 day old baby was suffering greatly from colic. I started giving him Multibio drops, which boosted his gut flora and significantly improved his digestion. This helped with my baby's colic and als... Voir plus
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I’m using the drops have been on baby since 2 weeks old helps with wind but we got it for bottom wind and it’s somthing I can’t go without in her bottles now as it really helps we did try another bran... Voir plus
L'entreprise a répondu
Dose instructions are confusing, certain parts are repeated. The dose is ambiguous, 4 drops is said to be for 30 mins prior to use, 2 drops if refrigerated for 4+ hours, however the support team went... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Colief® offers a range of gentle products that provide soothing comfort to babies, children and new mothers. Colief’s scientific knowledge and proven expertise in colic caused by temporary lactose intolerance informed the development of Colief Infant Drops two decades ago. Now, the brand offers an extended mum and baby care range.
Coordonnées de contact
Irlande
- info@colief.com
- colief.com
4,6
Excellent
140 avis
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A répondu à 100 % de ses avis négatifs
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We started to use colief with my second…
We started to use colief with my second daughter. We started using it after it was recommended by an Osteopath for colic. My daughter would cry for hours and hours and was just inconsolable. I tried all the other usual methods and honestly, I was on the floor.
Never unestimate colic, it was soul destroying.
I was willing to give it a go, especially as its so natural. Well, within an hour, my baby was just... A completely different baby.
The look of ease on her face. She looked so comfortable and that was it. Never looked back!
3 février 2022
Avis spontané
Used colief drops with all 4 of my…
Used colief drops with all 4 of my children , brilliant product would defo recommend
30 janvier 2022
Avis spontané
Ordered colief drops
Ordered colief drops. They were at my address within 2 days. Great price, quick delivery.
28 janvier 2022
Avis spontané
Super product for all those stuffy…
Super product for all those stuffy noses, have used them for a long time now and always found them so good!
28 janvier 2022
Avis spontané
Helped stop the hours of screaming for…
Helped stop the hours of screaming for my baby girl a miracle cure
28 janvier 2022
Thanks again fast delivery
20 janvier 2022
You are asking me to review when I have…
You are asking me to review when I have still not received my order.
No acknowledgement email received when placing the order either. You are happy to take my money out of the account though.
Poor service!!!
9 décembre 2021
Réponse de Colief
Hi Jateen,
We apologise for the inconvenience caused by the lack of communication on your recent purchase of Colief® Infant Drops. Thank you for your feedback regarding the lack of an acknowledgement email when you placed the order. This is standard practise for our ecommerce orders so we will investigate why you did not receive this email after your order was placed. Our ecommerce orders are fulfilled by a third party and the order delivery time using Royal mail is usually quite fast, 2-3 days, but in your case it seems to be longer. We do apologise and are investigating the issue with Royal Mail.
Rubbish customer service
After placing the order online I just received a confirmation about them receiving it and that's it. After 4-5 days I wrote them a message explaining that it's been more than 2-3 days and the package didn't arrive. Besides misspelling my name they gave a code that just showed me that the package was in transit so I waited another 2 days before receiving my drops. I get that the transport it's free, but that doesn't mean it has to be a rubbish customer service. You need to let the customer know when the package was sent in order for them to keep an eye out. It's common sense and your site needs to be more approachable about contacting you... If you have a shop section, you have to have a contact us section too. It's a totally shame because the discount on the product is good.
6 décembre 2021
Réponse de Colief
Hi Ioana,
We apologise for the inconvenience caused by the lack of communication on your recent purchase of Colief® Infant Drops. Apologies as well for the misspelling of your name. We did contact you with the tracking details after your first email. However we do recognise that an email once the order had been dispatched would have been helpful. Our ecommerce orders are fulfilled by a third party so we will investigate how we can introduce this to the process. The order time within the UK is usually quite fast, 2-3 days, but in your case it seems to have been longer. We will investigate why this happened with your order.
Over a week and no delivery abs no…
Over a week and no delivery abs no reply from there customer services
6 décembre 2021
Réponse de Colief
Hi Sam,
We apologise for the inconvenience caused by the lack of communication on your recent purchase of Colief® Infant Drops. Our ecommerce orders are fulfilled by a third party and we forwarded your query as soon as we received it. The fulfilment company has confirmed that they did respond to your query. However we are now investigating this on the basis of your feedback. The order time within the UK is usually quite fast, 2-3 days, but in your case it seems to have been longer. We will investigate why this happened with your order.
We aim to ensure that all our customers are satisfied with our products. We have contacted you via email to find a solution for your recent order.
Great price and quick delivery.
30 novembre 2021
Fantastic customer care!
23 novembre 2021
Avis spontané
Great product and fast delivery
Great product and fast delivery. Colief has really helped with colic on our little boy
21 novembre 2021
Low price and delivered on time.
13 novembre 2021
Delivery this second time was quick.
Delivery this second time was quick.
Colief is really helping my 2 month old who suffers from colic.
Ordered 2 cos I don't want to run out
10 novembre 2021
Great product for newborn colic
Works great for our newborn. Doesn't fully eliminate the colic, but it does make a difference.
6 novembre 2021
Brilliant service fast delivery
2 novembre 2021
Faster delivery.
7 septembre 2021
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